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Nissan of Downtown L.A.

Los Angeles, CA

4.9
1,002 Reviews

635 W. Washington Blvd,

Los Angeles, CA

90015

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Showing 1,002 reviews

June 06, 2019

Very good service I went to Downtown Nissan to service my Infiniti, because Beverly Hills Infiniti closed and the nearest Infiniti Dealer was in Van Nuys, a long ways a More

by PAWSPAS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Muniz
Jun 06, 2019 -

Nissan of Downtown L.A. responded

We cannot thank you enough for taking the time to share your experience with us! We will continue to bring you quality service and help you out with all your car needs. Please contact us again if any problem arises. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

June 06, 2019

Great experience! Ace was AWESOME! Walked me through the entire process. Unbeknownst to me,Ace also found a few things under warranty that needed to be addressed. More

by pathfinder1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ace Games
Jun 06, 2019 -

Nissan of Downtown L.A. responded

We appreciate you taking the time to leave this thoughtful review. We couldn't be happier to see that Ace went above and beyond to provide you with a quality experience. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

June 04, 2019

10K service plus Radar The customer service was excellent and pricing very reasonable and . I appreciate Nissan and the fine work available throughout the years I've been l More

by NBOROCHOV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar
Jun 04, 2019 -

Nissan of Downtown L.A. responded

We cannot thank you enough for taking the time to share your experience with us! Providing 5-star service is our top priority, which is why we're happy to see you received just that. You know you're always welcome to come back to see us anytime you want! Thanks so much again! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

June 03, 2019

Great service Though it was busy my oil change was super quick! Great service from Caesar made everything easy, will definitely be returning 5k miles from now! More

by WEATHERS.AALIYAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caesar,
Jun 04, 2019 -

Nissan of Downtown L.A. responded

Your opinion means the most to us, Weathers. Thank you for this amazing review. Feel free to contact us with any questions or comments that you might have in the future! Once again, we appreciate you and your time! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

June 01, 2019

Great service Francisco Alcantara helped me he was amazing ! Thank you for everything ! Made everything easy and fast will be back to location thanks Francisco Alca More

by MONSEMONTANTES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Alcantara
Jun 04, 2019 -

Nissan of Downtown L.A. responded

Thanks so much for the positive review, and for letting people know about your recent visit with us! We couldn't be happier to see that Francisco went above and beyond to provide you with a quality experience. We look forward to working with you again. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

June 01, 2019

Service for oil and filter maintenance I’m very surprised with the service. Very good service, friendly, and was able to explain what was wrong and advice for the car. Would definitely go a More

by NATIALVARADO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Muniz
Jun 04, 2019 -

Nissan of Downtown L.A. responded

The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received. Please know how much we appreciate you choosing to do business with us and we look forward to working with you again. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

June 01, 2019

Service for oil change David was very helpful and thorough.The service was quick even thou I did not have a appointment.Very good service made everything easy for me and my More

by ANN198717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Mares
Jun 04, 2019 -

Nissan of Downtown L.A. responded

Wow! We cannot thank you enough for your thoughtful review, Ann. We are so happy that David was able to take care of all of your needs and we're proud to have him on our team. Please never hesitate to let us know if you need anything. We appreciate you so much! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

May 31, 2019

Awesome Ace has excellent customer service every single time I visit. He is genuinely a very nice young man and i see he treats all the customers very well. A More

by MONICAHOWARD012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ace Games
Jun 04, 2019 -

Nissan of Downtown L.A. responded

Hi Monica, Your review is why we do what we do. Thank you so much for reaching out to us. We love having you as a valued customer and we look forward to providing you with this same high-level service for many years to come. Feel free to contact us with any questions or comments that you might have in the future! Once again, we appreciate you and your time! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

May 30, 2019

I am totally satisfied😁 Everything was great from salesman Ralph which I am totally satisfied with to the finance manager wonderful job I will definitely recommend to everybo More

by mrmoparphil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Olguin (note) I give this guy 5 stars. You guys need to give this guy a raise I am totally satisfied., Rafael Rios
May 30, 2019 -

Nissan of Downtown L.A. responded

We couldn't be more grateful that you took the time to write this review about your last visit with us! Ralph is an all-star and is constantly going above and beyond to ensure that our customers receive the world-class service that they deserve. Please never hesitate to let us know if you need anything. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

May 29, 2019

Great listening Edi Gaser kept a keen eye when we told him what we didnt want. Right at the very end before deciding on the vehicle my fiance changed her mind. Edi dr More

by GEORGEKAOTIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madrazo, Edi Gaser
May 29, 2019 -

Nissan of Downtown L.A. responded

Hi George, Thanks so much for the positive review, and for letting people know about your recent visit with us! We’re extremely proud of Edi and his efforts to ensure that you found the perfect car! Glad our team provided you with the top-notch service you deserve. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

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