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Nissan of Downtown L.A.

Los Angeles, CA

4.9
878 Reviews

635 W. Washington Blvd, Figueroa

Los Angeles, CA

90015

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Showing 878 reviews

March 12, 2019

Great service! Driving to LA motors is always a drag, but Ernesto Flores ALWAYS ALWAYS MAKES IT WORTH THE DRIVE. My car is well maintenance and has been in pretty g More

by LIMNAGARCIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernesto Flores
Mar 12, 2019 -

Nissan of Downtown L.A. responded

Hi Limna, Thank you for choosing Nissan of Downtown LA and letting us know how we're doing. We are so happy that Ernesto was able to take care of all of your needs and we're proud to have him on our team. Learning of our customers’ satisfying experiences puts a smile on our face and we truly hope that you will visit us again in the future! Regards, Virginia Gutierrez Owner Loyalty Manager Virginiagutierrez@lithia.com

March 11, 2019

Service Took to long. Then was told my tires were rotated , but we’re not. Car sat parked for 20 min after oil change was done. Then asked , then paperwork wa More

by LOPEZT76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Helen Villafranca
Mar 11, 2019 -

Nissan of Downtown L.A. responded

We understand your time is valuable and we're disappointed you feel as if it was wasted. We're also disappointed to see your tires were not rotated. I'd like to speak to you about this further, as your opinion is extremely important to us. Please contact me when you have a moment. Regards, Virginia Gutierrez Owner Loyalty Manager Virginiagutierrez@lithia.com

March 11, 2019

GREAT TRANSACTION AMAZING SUPPORT BY EDY AND RAFAEL, THEY WERE FRIENDLY AND DID THEIR BEST TO HELP ME TO PURCHASE THE LEASED CAR WHICH WAS ENDING IN 03/25/2019. THANKS More

by YYASM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Rios, Edi Gaser
Mar 11, 2019 -

Nissan of Downtown L.A. responded

We couldn't be more grateful that you took the time to write this review about your last visit with us! We enjoy hearing that our team is working hard and our guests are leaving with a smile on their face. We look forward to serving you again soon! Regards, Virginia Gutierrez Owner Loyalty Manager Virginiagutierrez@lithia.com

March 11, 2019

Gooood and excellent Good price and good attention nice cars and location im recommend easy go to location for whatever tou go and only to popcorn to many salty More

by HURAGAHE.HG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose soto and sr madrazo, Joe Moran
Mar 11, 2019 -

Nissan of Downtown L.A. responded

Your opinion means the most to us. Thank you for this amazing review. It's wonderful to hear that you were impressed with everything from our staff to the car selection and service. Feel free to call or stop by if there is anything else we can do for you. Take care! Regards, Virginia Gutierrez Owner Loyalty Manager Virginiagutierrez@lithia.com

March 09, 2019

Quick and easy Went in because my transmission didn't feel right and they found the problem quick and communicated what I needed to do to get it fixed. Never felt li More

by OMAR_90011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Mar 11, 2019 -

Nissan of Downtown L.A. responded

Hi Omar, Thank you so much for the positive feedback. Customer satisfaction is our main goal, and it pleases us to hear of your experience! We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Regards, Virginia Gutierrez Owner Loyalty Manager Virginiagutierrez@lithia.com

March 08, 2019

Great service Love this Nissan dealership location. Everyone is so friendly and quick with getting my car fixed. I will most definitely visit again soon if I have a More

by NATHALIEGONZAL1221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Zaragoza
Mar 08, 2019 -

Nissan of Downtown L.A. responded

Thanks for stopping by and sharing your experience with us. We are ecstatic to hear that you had an enjoyable experience here at Nissan of Downtown L.A. We look forward to doing business with you again in the future. Take care! Regards, Virginia Gutierrez Owner Loyalty Manager Virginiagutierrez@lithia.com

March 08, 2019

Good night Restroom needs to be more clean. And tables out front need cleaning and well arranged. The person that help me she was great . MAria Torres More

by mayrabrianna02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Torres, Peter Amaya , Drew, Paulmadrazo
Mar 08, 2019 -

Nissan of Downtown L.A. responded

Thank you for your feedback. It's greatly appreciated and we'll be working to fix the things you've mentioned. We look forward to providing you with the 5-star service you deserve at your next visit. Regards, Virginia Gutierrez Owner Loyalty Manager Virginiagutierrez@lithia.com

March 08, 2019

Service Excellent service. David had a rapid response time to customer requests, responding to all feedback and requests I had. Overall experience was very pl More

by MARIASF1031
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Mar 08, 2019 -

Nissan of Downtown L.A. responded

Hi Maria, We can't thank you enough for your amazing review! We thrive on positive feedback from all our guests and are so happy to hear you had a pleasant experience. We're so thankful that you took the time to reach out to us, and we really cannot wait to see you soon! Regards, Virginia Gutierrez Owner Loyalty Manager Virginiagutierrez@lithia.com

March 07, 2019

As always I love me some Ernie, fast and efficient I have been with erone since 1996, this is the obit place I take my cars. Ernie is the only one who i deal with, effectiveness More

by KKBEEBOP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernesto Flores
Mar 08, 2019 -

Nissan of Downtown L.A. responded

Thanks so much for the positive review, and for letting people know about your recent visit with us! We enjoy hearing that our team is working hard and our guests are leaving with a smile on their face. If we can help you out with anything else, please let us know. We hope to see you again soon. Thanks! Regards, Virginia Gutierrez Owner Loyalty Manager Virginiagutierrez@lithia.com

March 06, 2019

I left happy with my purchase, I can honestly say I have switch from Honda to Nissan . I'm looking forward to hopefully upgrading my rogue to a pathfinder More

by RUANOOSCAR41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edi Gaser
Mar 06, 2019 -

Nissan of Downtown L.A. responded

Your opinion means the most to us. Thank you for this amazing review. We want nothing but the best for our customers and we're so happy you had such a great experience with us! We're here for all of your vehicle needs! Feel free to let us know if you need anything in the future! Regards, Virginia Gutierrez Owner Loyalty Manager Virginiagutierrez@lithia.com

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