Nissan of Downtown L.A.

Irresponsible service It’s a truly unsatisfied experience I had with Downtown Nissan. I went in for my recall of 2016 Nissan Rogue and when I asked how long it’s gonna take It’s a truly unsatisfied experience I had with Downtown Nissan. I went in for my recall of 2016 Nissan Rogue and when I asked how long it’s gonna take and the service advisor said 1-2 hours. I waited 6 hours and I even texted him if my car was ready. I didn’t receive a single phone call or text message so I called myself to service department to ask if my car was ready. That’s how I picked ur my car. Terrible experience with Dennis & Downtown Nissan. More

Car repair Great service by Ace, he worked with my budget, he did everything he could to keep me happy with the service and price. I am definitely coming back b Great service by Ace, he worked with my budget, he did everything he could to keep me happy with the service and price. I am definitely coming back because of him. Thank you Ace!!! You are a rock star!. More

Went back to Lease another vechile Victor, my salesman did a wonderful good, as he did the first time I leased my car from DTLA Nissan, he's the reason I went back and dealt with him ag Victor, my salesman did a wonderful good, as he did the first time I leased my car from DTLA Nissan, he's the reason I went back and dealt with him again. But OMG, the finance dept is slower then a snail. I sit there for 4 fours just to sit in front of the finance man. Also, I dislike there Service dept. They have not resolved an issue with my 2018 Midnight Edition Maxima. That has been on going to 11 months. Oscar, Ernesto Service Manager are not very helpful. More

Peace of Mind I always have peace of mind when, I get my Rogue serviced at Nissan of DTLA. The staff is always helpful, from Services to Receptionist everyone is pr I always have peace of mind when, I get my Rogue serviced at Nissan of DTLA. The staff is always helpful, from Services to Receptionist everyone is professional, kind and respectful. More

Excellent Service I wanna thank the people that helped me out while my visit at Nissan. Edson and Dennis took care of me helped me out and most of all answered all my q I wanna thank the people that helped me out while my visit at Nissan. Edson and Dennis took care of me helped me out and most of all answered all my questions and concerns I had. Great customer service I highly recommend them and dealer More

David's amazing help. The whole oil change was for my mothers car. I have nothing bad to think off. David was polite, fast and very professional. As we left the car in his The whole oil change was for my mothers car. I have nothing bad to think off. David was polite, fast and very professional. As we left the car in his care, i was offered a ride to were if I needed to go somewhere. So far the car hasnt any problems. As far as oil change goes :). Even their work service time was quick. Thankd nisan been owning nisans since 05. Still mega happy. More

Worked hard to get my business Happy to be driving my new LEAF. EV cars are very competitive so I was looking at all the competition. Edi is very knowledgeable and realized that he Happy to be driving my new LEAF. EV cars are very competitive so I was looking at all the competition. Edi is very knowledgeable and realized that he needed to make a great offer. He and Johnny made it happen. Many thanks. Pleasure doing business with you. More

Good Day Every time I come in for my vehicle service and Ace is around it's gonna be a good day. You he is gonna take car of you and help you out however he c Every time I come in for my vehicle service and Ace is around it's gonna be a good day. You he is gonna take car of you and help you out however he can. More

Awesome Went in for service did let them know there was a weird noise out of the car they did take care of it i took them on the drive to show them where the Went in for service did let them know there was a weird noise out of the car they did take care of it i took them on the drive to show them where the noise was coming from and they did let me know why it was happening it did make me feel at ease when getting my car back really felt taken care of More

Awesome! Edit and Paul you guys are the best! I have never experienced buying a car so smoothly. Thank you two so much!! I will be referring people to your dea Edit and Paul you guys are the best! I have never experienced buying a car so smoothly. Thank you two so much!! I will be referring people to your dealership! More