Nissan of Downtown L.A.

Great customer service Service representative was really friendly, explained everything in detail. Great customer service.. He advised it would take approximate 1 hour and m Service representative was really friendly, explained everything in detail. Great customer service.. He advised it would take approximate 1 hour and my oil change was done in less than 1 hour!!! Highly commend Downtown LA Nissan for service!! More

Great Service Provided Over all was able to get the help needed for my NV200 thank you for your outstanding service over all thanks for the great help all issues were resolved was able to get the help needed for my NV200 thank you for your outstanding service over all thanks for the great help all issues were resolved More

Not Satisfied Poor communication skills and no willingness to address concerns. Service department did not forward the correct information to Lance. Result of poor Poor communication skills and no willingness to address concerns. Service department did not forward the correct information to Lance. Result of poor service. Overall experience was not pleasant. I would like to express that the Sales manager Frank made the experience tolerable. His concern and passion was highly appreciated. Thank you Frank. More

Thank you Ernie Ernie and Ace are great reps. Thank you Ernie for always your personal touch. Dennis needs to be more personal when it comes to customer service, wit Ernie and Ace are great reps. Thank you Ernie for always your personal touch. Dennis needs to be more personal when it comes to customer service, with long standing relationship and keep the customer informed to what is going on. My relationship is always and always will be with Ernie since I have been a customer and that’s the way I want it. If Ernie is not available then Ace could help assist me. More

Does it matter if your credit is Excellent? My experience with buying a car at this dealership was ok. It just gets me that you work so hard at getting your credit score higher and it didn’t hel My experience with buying a car at this dealership was ok. It just gets me that you work so hard at getting your credit score higher and it didn’t help here at DT Nissan. The Sales department made a big bonus with me. $491 a month for 84 months. 6.9 apr. hmmm. Thanks for helping me out guys. Yeah my bad for signing but I just didn’t want to haggle anymore. So a bad rating from me is the only way I think I might win Jimmy. More

Great Service and Support Diverse staff that is supportive of your needs and works to get you the best deal for your situation. I value sales people that aren't just trying to Diverse staff that is supportive of your needs and works to get you the best deal for your situation. I value sales people that aren't just trying to push me in a direction. They gave me information I needed at the time and listened to my issues and goals. More

Great service I took my car in for service and like always, they were very quick and friendly. I was in and out so fast I didn’t even finish my coffee. I took my car in for service and like always, they were very quick and friendly. I was in and out so fast I didn’t even finish my coffee. More

not come back again I bought a Used certified 2018 Nissan Rogue, I want for the finance person around 1.5 hours. a total of 5.5 hours to purchase this car. totally waste I bought a Used certified 2018 Nissan Rogue, I want for the finance person around 1.5 hours. a total of 5.5 hours to purchase this car. totally waste my time. Also, the car sale told me this car is a customer retail car for their customers doing service at this dealer, So This is not 2nd hand car purchase from another customer it should have come with 2 keys, Since this retail car. I keep contacted them, no one cares about that after signed all the document. Now I have to pay l $250 to purchase another key for backup. Never go back to this dealer again. More

Very nice, friendly service. Although this place gets crazy busy, the service members are always very kind and patient. They took great care of my car, and never upsell me on anyt Although this place gets crazy busy, the service members are always very kind and patient. They took great care of my car, and never upsell me on anything or make me feel bad when I can't afford the recommended maintenance. They're really great. I got in early and my car was done within the hour - usually not that fast but they're awesome. Helen helped me the most and she was funny, patient and a pleasure to work with. More

Went in for a oil change Very good I saw Ace games he was very professional I always ask for him he knows me and my car. So I will recommend Ace to anyone who comes in . Very good I saw Ace games he was very professional I always ask for him he knows me and my car. So I will recommend Ace to anyone who comes in . More