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Nissan of Downtown L.A.

Los Angeles, CA

4.9
878 Reviews

635 W. Washington Blvd, Figueroa

Los Angeles, CA

90015

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Showing 878 reviews

March 25, 2019

Oil Change Coming into the dealership early in the morning is the way to go to get the fastest service. Everyone is super attentive and helpful with their custom More

by drogo426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Zaragoza
Mar 25, 2019 -

Nissan of Downtown L.A. responded

Thank you for this stellar review! The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received. We appreciate your business and we can't wait to see you again soon! Regards, Virginia Gutierrez Owner Loyalty Manager Virginiagutierrez@lithia.com

March 25, 2019

Ace is the best! Thanks for having qualified helpful personal at this location. I refuse to go anywhere eles!! Every time I come I walk away happy and satisfied with m More

by IMTHEBESTDJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ace Games
Mar 25, 2019 -

Nissan of Downtown L.A. responded

Your satisfaction means everything to us. Thank you so much for your awesome review. We love having you as a valued customer and we look forward to providing you with this same high-level service for many years to come. If you ever need anything, feel free to stop by and see us again! Regards, Virginia Gutierrez Owner Loyalty Manager Virginiagutierrez@lithia.com

March 25, 2019

Ace is helpful, knowledgeable, and friendly. He explained the service to be done and provided assistance with it's completion. We were unable to pay for the whole amount, he helped. More

by VICENTESALAZAR5448
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ace Games
Mar 25, 2019 -

Nissan of Downtown L.A. responded

Hi Vincent, Thanks for taking the time to share your experience with us! We couldn't be happier to see that Ace went above and beyond to provide you with a quality experience. You're family now, so please feel free to let us know if you ever need anything. See you next time! Regards, Virginia Gutierrez Owner Loyalty Manager Virginiagutierrez@lithia.com

March 25, 2019

Viisit to service I was happy with my visit to Nissan service downtown LA. Jonathan was very helpful and they even got me an Uber to take me to lunch and pick me up. T More

by jj.fam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan
Mar 25, 2019 -

Nissan of Downtown L.A. responded

We're so pleased to read your encouraging review! You deserve nothing but the best, and we're grateful to know Jonathan provided you with nothing less than that! We look forward to serving you again soon and thank you for visiting Nissan of Downtown LA! Regards, Virginia Gutierrez Owner Loyalty Manager Virginiagutierrez@lithia.com

March 25, 2019

Service was very friendly and made me feel like a of them Service very professional and helpful towards the circumstances needed, at a well price that benefits my economical stance and informs any part that w More

by ERICKDELEON327
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Zaragoza
Mar 25, 2019 -

Nissan of Downtown L.A. responded

Hi Erick, We want you to know how much we value your generous 5-star review! Customer satisfaction is our main goal, and it pleases us to hear of your experience! We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Regards, Virginia Gutierrez Owner Loyalty Manager Virginiagutierrez@lithia.com

March 23, 2019

Extremely well As soon I got there, worm welcome. Ask about the reason of visit. All the paperwork’ done very nice and quick. Ask me if I needed an y water and show More

by Anna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ace Games
Mar 25, 2019 -

Nissan of Downtown L.A. responded

Hi Anna, Thank you for this stellar review! It's always great to hear when our customers have such a positive experience, as we look to provide that to each and every customer. Feel free to call or stop by if there is anything else we can do for you. Take care! Regards, Virginia Gutierrez Owner Loyalty Manager Virginiagutierrez@lithia.com

March 23, 2019

Customer service My experience in this dealership was exceptional.Mr.Celso hepled me out every possible way in achieving my satisfaction towards getting my new car.tha More

by ADOLFO.LUEVANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo,Leon, Celso Zambrano
Mar 25, 2019 -

Nissan of Downtown L.A. responded

Thank you for choosing Nissan of Downtown LA and letting us know how we're doing. We couldn't be more pleased to hear that Celso went above and beyond to make sure your car-buying experience went smoothly. Congrats on your new car and should you ever have any questions, please don't hesitate to ask. Regards, Virginia Gutierrez Owner Loyalty Manager Virginiagutierrez@lithia.com

March 22, 2019

Great place to get a new car They have really good service and the employees are very helpful, I couldn’t be happier with my new car thank you very much, Javier. More

by juanisabel1207
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Valencia
Mar 22, 2019 -

Nissan of Downtown L.A. responded

Hi Juan, We cannot thank you enough for taking the time to share your experience with us! We couldn't be happier to see that Javier went above and beyond to provide you with a quality experience. If you ever need anything, feel free to stop by and see us again! Thanks so much! Regards, Virginia Gutierrez Owner Loyalty Manager Virginiagutierrez@lithia.com

March 22, 2019

Awesome! The people at down town Nissan are very helpful and knowledgable. Very good costumer service and friendly. Especially the guy in service Dennis. Very More

by AIRA0530
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Zaragoza
Mar 22, 2019 -

Nissan of Downtown L.A. responded

We cannot thank you enough for taking the time to share your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Thank you so much, and we look forward to doing business with you again in the future. Regards, Virginia Gutierrez Owner Loyalty Manager Virginiagutierrez@lithia.com

March 21, 2019

Ace is the Greatest!!!! My interaction with Ace was Wonderful, he's knowledgeable, warm friendly and gets the job done.. I wont go anywhere else. Thanks Ace for being the be More

by CULBERT63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ace Games
Mar 22, 2019 -

Nissan of Downtown L.A. responded

Thank you for writing this fantastic review! We are so happy that Ace was able to take care of all of your needs and we're proud to have him on our team. Please never hesitate to let us know if you need anything. We appreciate you so much! Regards, Virginia Gutierrez Owner Loyalty Manager Virginiagutierrez@lithia.com

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