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Nissan of Downtown L.A.
Los Angeles, CA
878 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 878 reviews
March 27, 2019
Transmisión de mi carro Exelente atención del personal que me atendió, lamentablemente la transmisión de mi altima 2016 se daño cabe aclarar que los gastos de reparación fuer Exelente atención del personal que me atendió, lamentablemente la transmisión de mi altima 2016 se daño cabe aclarar que los gastos de reparación fueron cubiertos por la garantía del fabricante More
by FALANROD
Verified CustomerEmployees Worked With
Ace Games
March 26, 2019
happy customer Great service. In and out within 1 hour Love your popcorn. and coffee. Love your waiting area with television and charging area Thank you so much. Great service. In and out within 1 hour Love your popcorn. and coffee. Love your waiting area with television and charging area Thank you so much. More
by EMMAHAIRSTYLIST
Employees Worked With
Lance Sobczak
March 26, 2019
Love your store! I love your store, I like how some of the sales men are very attentive to the customer and your prices are the best in town!!!! I love your store, I like how some of the sales men are very attentive to the customer and your prices are the best in town!!!! More
by JOANNAQUEZADA
Employees Worked With
Richard Cabrera, Joe Moran, Yvonne Ruiz, Johnny Achi, Edi Gaser
March 26, 2019
Awesome I would do all my business there in the future. I want to thank everyone that works at the dealership for helping me have an awesome day. I would do all my business there in the future. I want to thank everyone that works at the dealership for helping me have an awesome day. More
by georgedlarry58
Employees Worked With
Rafael Rios, Edi Gaser
March 26, 2019
so so sweet Thank you to the dynamic staff at Downtown Nissan ..... what a sweet time it was no pressure ....after many months of heartache of trying to find the Thank you to the dynamic staff at Downtown Nissan ..... what a sweet time it was no pressure ....after many months of heartache of trying to find the right car for me ... Aris called me and I came in not even expecting ti get a car or a deal that I wanted .... but i walked away with my 2019 Nissan Sentra !!! .... I am so happy that everyone treated me with so much respect and kindness ... it made it feel like family . Thank you again to the amazing , amazing staff of Downtown Nissan !!! More
by coopjohns
Employees Worked With
Md Rahman, Victor Arias
March 26, 2019
As always I love me some Ernie, fast and efficient I Always come to Nissan downtown la, I have been with ernie over 15 yrs, I don't trust my car with anyone else, thru 4 maximas. I Always come to Nissan downtown la, I have been with ernie over 15 yrs, I don't trust my car with anyone else, thru 4 maximas. More
by KKBEEBOP
Employees Worked With
Ernesto Flores
March 26, 2019
The repair for my car was good, the team was OK. First off David Mares was nice and friendly. However, he wasn't taking the time I needed for him to fully explain the packages in a clear way. I ende First off David Mares was nice and friendly. However, he wasn't taking the time I needed for him to fully explain the packages in a clear way. I ended up doing a full service on my car and drove away with squeaky brakes. I was furious. And I tried calling him and couldn't get a hold of him for a while. David failed to inform me that due to one of my services the brakes would squeak for a couple of days. The overall reception desk was extremely lackluster. They had me on hold for 9 minutes plus one of the receptionist tried to transfer me and ended up hanging up on me on accident. When I got to the desk the girls there were chirping at each other and acting very unprofessionally. My biggest complaint is that the extension for David failed to work after trying to bypass the unattentive front desk - this should be fixed. So overall the service for my car was good, but I think the professionalism of the receptionist & the service team needs work. More
by LEILAKEIKO
Employees Worked With
Receptionists, David Mares
March 26, 2019
Cool down to earth sales representatives I had the pleasure of being helped by Paul and Gerardo who were very helpful and informative when helping me choose the best car for me. Attentive and I had the pleasure of being helped by Paul and Gerardo who were very helpful and informative when helping me choose the best car for me. Attentive and detail oriented. They made sure to come check on me and offered me something to drink while I awaited approval. Best of all, great communication. Which is very important when you have a lot of things going on in life and need a quick response. More
by Lindatorres369
Employees Worked With
Paul, Gerardo
March 25, 2019
Rude service Dennis was immediately rude the second I walked up to him. I didn’t appreciate it. I won’t come back, specifically because of him. I asked for spec Dennis was immediately rude the second I walked up to him. I didn’t appreciate it. I won’t come back, specifically because of him. I asked for specific service. He accused me of telling him how to do his job and had an attitude because I didn’t want to pay for an unnecessary diagnostic. Thank god I didn’t send my wife. won’t be coming back. More
by Tubarao14
Employees Worked With
Dennis Zaragoza
March 25, 2019
Amazing I went for an oil change! As a walk in , they said the wait was going to be around one hour and a half . But my car was ready in less then 30 minutes. I went for an oil change! As a walk in , they said the wait was going to be around one hour and a half . But my car was ready in less then 30 minutes. I was so happy with the service and wait time. More
by BERNA91OROZCO
Employees Worked With
Helen Villafranca
