Nissan of Downtown L.A.

Best service representative! Ace Games provided me great Service and was thoroughly informative in what was done to my car. While I waited in the lobby, he would check on me if Ace Games provided me great Service and was thoroughly informative in what was done to my car. While I waited in the lobby, he would check on me if I needed any refreshments and updated me on the status of my car. Ace is hard working and humble person. I highly recommend him for any client. More

Horrible experience! Frank did not help. He was also rude and insensitive. Did not make any efforts to find the problem to my vehicle of shutting off and refused to accura Frank did not help. He was also rude and insensitive. Did not make any efforts to find the problem to my vehicle of shutting off and refused to accurately test drive the vehicle when left at the dealership and said it was unsafe but refused to fix my vehicle with my extended warranty. Asked me to make a phone call to my warranty company which was out of protocol, to avoid doing his own job of helping the customer. More

In and Out Helen Villafranca got me in and out within a couple of hours. Excellent service, very comfortable lounge with complementary coffee and popcorn. Would Helen Villafranca got me in and out within a couple of hours. Excellent service, very comfortable lounge with complementary coffee and popcorn. Would not hesitate to return. More

Best experience I ever had You must go and visit Frank!!! He is the best when it comes to customer service and helping you maximize on your visit. Next time I by a car it will b You must go and visit Frank!!! He is the best when it comes to customer service and helping you maximize on your visit. Next time I by a car it will be from Nissan DTLA. More

Simplemente asombroso The service with Hellen estuvo asombroso muy amable en todas las espectativas amigable dejaron mi carro como nuevo con el gran servicio sin duda la me The service with Hellen estuvo asombroso muy amable en todas las espectativas amigable dejaron mi carro como nuevo con el gran servicio sin duda la mejor More

Good service Buen servicio y buena atención al cliente gracias fue poco el tiempo de espera y me gusto que te llevan a ver todos los vehículos y te permiten manej Buen servicio y buena atención al cliente gracias fue poco el tiempo de espera y me gusto que te llevan a ver todos los vehículos y te permiten manejarlo antes de comprar More

A Pleasant Experience Helen and Desiree were GREAT! It's nice to have women in sales for a change. I didn't feel pressured it bullied. They were transparent and patient. I Helen and Desiree were GREAT! It's nice to have women in sales for a change. I didn't feel pressured it bullied. They were transparent and patient. I would definitely recommend them to friends and family. They made the car buying experience less agonizing! More

Awesome Service!! This service center is the best!! They always explain everything needed or work that was done. Ace is amazing and always informs me of any wear that m This service center is the best!! They always explain everything needed or work that was done. Ace is amazing and always informs me of any wear that may need service in the future. The customer service is superior to any I have experienced before!! Rachel R More

Excellent customer service Needed a new transmission and Mr. Ace was over the top with excellent customer service. He kept me in the loop with updates and changes as they were n Needed a new transmission and Mr. Ace was over the top with excellent customer service. He kept me in the loop with updates and changes as they were needed. I've had good service here everyone but this time it was excellent! More