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Nissan of Downtown L.A.

Los Angeles, CA

4.9
1,004 Reviews

635 W. Washington Blvd,

Los Angeles, CA

90015

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Showing 1,004 reviews

November 06, 2019

Excellent service!! I like to take my RoGUe 2018 to sevice in Nissan of downtown LA . Because the costumer service is excellent.. good treat ..fast service .! Thank u . More

by HIILDA8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Huerta
Nov 06, 2019 -

Nissan of Downtown L.A. responded

It's a team effort here every day, as we strive to provide our customers with the best service possible. We hope you're enjoying your Rogue so far and please feel free to ask, should you ever have any questions! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

November 05, 2019

Purchase of a new car using an older car as a downpayment Despite the huge crowd on that day, I was treated very well and the purchase was smooth. I look forward to being with this place for many years. More

by sonnyorellana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Arias
Nov 05, 2019 -

Nissan of Downtown L.A. responded

Hi Sonny, We appreciate you taking the time to leave this thoughtful review. We look forward to serving you again soon! Hope all is well! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

November 04, 2019

Thank you Nissian So happy with my service. I had Ace helping me. I just feel like I can trust him and he is looking out for my best interests. Something I have never f More

by IMTHEBESTDJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ace Games
Nov 05, 2019 -

Nissan of Downtown L.A. responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to visit us if you need anything else. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

November 04, 2019

Great service Great service, nice people, very professional and fast, definitely I'll recommend this place, specifically Helen nice service advisor , very honest More

by DACIAAYALA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helen Villafranca
Nov 05, 2019 -

Nissan of Downtown L.A. responded

Wow! We greatly appreciate your outstanding review. We are so pleased to have provided you with such a positive experience. We sincerely value your business and look forward to your next visit! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

November 03, 2019

Amazing experience with Abraham Esparza. There were last minute issues that needed to be addressed with the car. He went above and beyond addressing all aspects of buying a new car! I recommend you look fo More

by Joel
Recommend Dealer
Yes
Employees Worked With
Abraham Esparza , Helen Villafranca
Nov 05, 2019 -

Nissan of Downtown L.A. responded

It's great to hear that we were able to resolve the issue! Thank you for giving us another chance to give you the experience that you deserve. Please do not hesitate to let us, or Abraham know if there is anything else we can help you with in the future. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

November 02, 2019

Great service Fast and friendly service! Ace made it super easy for me to drop off my vehicle before work. Service is always very fast even when it is busy. Always More

by LOPEZ.LARISA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ace Games
Nov 05, 2019 -

Nissan of Downtown L.A. responded

Thank you so much for sharing your awesome experience! We're so glad to read that Ace took excellent care of you. We will extend your gratitude to our team for the fantastic service they provided. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

November 01, 2019

Friendly and nice The sale lady was very friendly and nice with use... she found Exactly the type of car I want it. And walked us through it More

by ELIZABETHPONCE688
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Arriaza, Desiree Garcia, Rafael Rios
Nov 05, 2019 -

Nissan of Downtown L.A. responded

Hi Elizabeth, Thank you for this positive review. Please feel free to reach out if you have any further questions or comments. Have a great day! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

October 31, 2019

Great service They are friendly and they dont sell things that are not necessary for your car. The service explains each step of what was done to the car and let yo More

by ANAHIJ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeannette
Oct 31, 2019 -

Nissan of Downtown L.A. responded

We cannot thank you enough for taking the time to share your experience with us! We are so proud to have you as a part of our family, and we're even more pleased to know that you had such a positive experience with us! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

October 29, 2019

Happy customer I would recommend Nissan dealer to any one of my friends. The service is spectacular and I am a satisfied customer. I purchase and service my car at N More

by AGNESCATILLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernesto Flores, Ace Games
Oct 29, 2019 -

Nissan of Downtown L.A. responded

We take pride in providing top-notch service and we're so happy to see our team provided just that. We appreciate you taking the time to let us know about your experience and we can't wait to see you again! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

October 29, 2019

Positive experience overall with a few issues Miguel was very helpful and accommodating while checking me in and providing the estimate. The Uber service made the experience less stressful. I got More

by JCO2218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel
Oct 29, 2019 -

Nissan of Downtown L.A. responded

We want you to know how much we value your generous 5-star review! Miguel is an all-star and is constantly going above and beyond to ensure that our customers receive the world-class service that they deserve. We look forward to serving you again soon! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

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