Nissan of Downtown L.A.

Friendly responsive customer service I really liked working with Ace. It was a busy Saturday morning, my car took about 45 min longer than the original estimate--but well within what I w I really liked working with Ace. It was a busy Saturday morning, my car took about 45 min longer than the original estimate--but well within what I would consider acceptable--and I would rather wait a half hour longer than have the technicians rush the job. More

Over all great I was able to come in and drop off my car quick and easy, I feel the service team they have now is well educated and take the time to listen to custom I was able to come in and drop off my car quick and easy, I feel the service team they have now is well educated and take the time to listen to customers concerns, I do feel that the new tasks assigned to the service Dept. can be overwhelming specially with a mixture of cars being dropped off and picked up More

Great customer Service Ace Games has the best customer service ever! Thank you always take care of my car very well. Mechanics have better skill than other locations and I’m Ace Games has the best customer service ever! Thank you always take care of my car very well. Mechanics have better skill than other locations and I’m very satisfied with DTLA location. More

Service I went in to have brakes put on my car and a maintenance service. I was also able to get 2 tires replaced and an alignment. My service was completed i I went in to have brakes put on my car and a maintenance service. I was also able to get 2 tires replaced and an alignment. My service was completed in a timely manner. Very pleased! More

Best dealer in Los Angeles Everyone is kind and professional. They have a car for everyone one. I will recommend Nissan the Downtown L.A. l am happy with my new car. Everyone is kind and professional. They have a car for everyone one. I will recommend Nissan the Downtown L.A. l am happy with my new car. More

Excellent experience! I brought my 2019 Nissan Versa in for routine maintenance and repair on an item from a recent recall notice. Ace Games was our service writer and he e I brought my 2019 Nissan Versa in for routine maintenance and repair on an item from a recent recall notice. Ace Games was our service writer and he exceeded all our expectations. We received excellent, prompt, incredibly courteous attention from Ace who is a real standout employee. Ace is a tremendous asset to your organization. More

Lifetime service My car service has never been so smooth. The team here do a great job! They provide a status report they know peace of mind and reliability of the veh My car service has never been so smooth. The team here do a great job! They provide a status report they know peace of mind and reliability of the vehicle is super important. Ace has made my service visits such a lovely experience. He knows I have precious cargo and makes our trips in smooth, quick and comprehensive. He translates the inspection report into something I can understand. Lifespan, risks, urgency and pricing range. I always recommend Nissan and Ace. More

Me gusta la atención y el servicio brindado gracias Se caracterizan por su amabilidad , y por mantener feliz al cliente eso es bueno porque al final sale uno contento por haberle solucionado el problem Se caracterizan por su amabilidad , y por mantener feliz al cliente eso es bueno porque al final sale uno contento por haberle solucionado el problema More

Service Went to the dealership for a scheduled maintenance. Was greeted by Frances who was very professional and polite. Asked me if I had seen the new models Went to the dealership for a scheduled maintenance. Was greeted by Frances who was very professional and polite. Asked me if I had seen the new models of the car I was driving. Offered to drive me to the other lot to see the 2019 Maxima SR as I had a 2014 Maxima SV getting serviced. Loved the car and ended up driving it home. I told Frances she was awesome because I literally only went to the dealership for maintenance and I left in a new ride. More

Awesome experience I was very concern about my car service, I took my car and the agent was very courteous and professional about it. I am very satisfied with the servic I was very concern about my car service, I took my car and the agent was very courteous and professional about it. I am very satisfied with the service I received every time I go to Nissan of Down Town!! I recommend it! More