Nissan of Downtown L.A.

Excellent service He kept me updated on what was going on with my Nissan. Also verified with me to make sure a service provided was working before I left. He was the b He kept me updated on what was going on with my Nissan. Also verified with me to make sure a service provided was working before I left. He was the best!. More

My car was fixed They kept my car until they figured out exactly what was wrong with it. My car now drives as it did when I first bought it. Great job. They kept my car until they figured out exactly what was wrong with it. My car now drives as it did when I first bought it. Great job. More

Great Friendly Service First time there to service my Car.. immediately greated by the friedly staff. Was helped out by Cesar he was very understanding and easy to talk to. First time there to service my Car.. immediately greated by the friedly staff. Was helped out by Cesar he was very understanding and easy to talk to. Will definitely be back to continue servicing my car. Thanks Cesar !!! More

Amazing experience! Eddie was my sales man and he was amazing ! He got me the best deal!!! I would go back for a new car. Best experience ever 😇 Eddie was my sales man and he was amazing ! He got me the best deal!!! I would go back for a new car. Best experience ever 😇 More

The customer service was great Overall satisfied. The customer service was great and he explained everything well. Caesar is not only knowledgable about cars, but he is also very ni Overall satisfied. The customer service was great and he explained everything well. Caesar is not only knowledgable about cars, but he is also very nice and cares about the customer experience. I received updates from him during the service as well. My only concern is with the wait time for service. I had my car there for nearly or over 3 hours. In addition, the shuttle service number was never answered. I hope this improves for future customers. More

Great buying experience While I had an amazing experience with sales, finance and service regards to my purchase of a Nissan Rogue Sport at Nissan of Downtown LA, I would lik While I had an amazing experience with sales, finance and service regards to my purchase of a Nissan Rogue Sport at Nissan of Downtown LA, I would like to say that Nissan Corporation sends out way to many surveys. More

Service I stopped by without an appointment, Caesar immediately assisted advising someone will be with me as soon as I parked. Once he came to my car he went I stopped by without an appointment, Caesar immediately assisted advising someone will be with me as soon as I parked. Once he came to my car he went over the details of my car and advised me to be careful with my miles, I let him know I had came right before the 12k miles on an issue I was experiencing with the trunk and he advised he relates for it happened to him with another customer not too long ago. He let me know the service ETA and directed me to parts since I would be purchasing some bands for a different Nissan. The clerk there was very friendly and able to read my paperwork my dad wrote down regarding the vehicle. He bagged the parts, provided the pricing and after discount pricing and directed me to the cashiers office. While awaiting for the service I was contacted by service tech advising there was a part that needed replacement as well as pricing and received my consent prior to beginning the service More

Needs Improvement I am not sure what to respond if I would recommend, The Service tech that helped me Frank was nice enough but was trying to charge me for things I did I am not sure what to respond if I would recommend, The Service tech that helped me Frank was nice enough but was trying to charge me for things I didn't need. Ok, I guess he couldn't see all the data from the other dealers on his IPad as he told me ??? Maybe no prolbem. I asked for specific items to be done and for some reason I got more. Ok, another mistake I can live with. Paying was very fast! BUT when I went to get my car I was told just get one of the guys running around!!!! I waited patiently for about 20 minutes and no one showed up. I finally flagged down someone and they went into the office to pull someout out to help and and the other people waiting. Not a good first date. More

Needed Service I went in because my engine light came on. It was time for my regular service but I was not going to do that at that time. I was hoping it would be a I went in because my engine light came on. It was time for my regular service but I was not going to do that at that time. I was hoping it would be a simple fix with the light but it wasn't. I needed to get the regular service too. The service tech Caesar was really nice and professional and explained everything to me and said he'd stay within my budget which he did. My car rides better now. More

My Experience was great The reason why I choose the rate I gave is because they are friendly they really help you and go by the budget that u can afford and they don’t pressu The reason why I choose the rate I gave is because they are friendly they really help you and go by the budget that u can afford and they don’t pressure you More