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Nissan of Downtown L.A.

Los Angeles, CA

4.9
878 Reviews

635 W. Washington Blvd, Figueroa

Los Angeles, CA

90015

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Showing 878 reviews

June 01, 2019

Great service Francisco Alcantara helped me he was amazing ! Thank you for everything ! Made everything easy and fast will be back to location thanks Francisco Alca More

by MONSEMONTANTES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Alcantara
Jun 04, 2019 -

Nissan of Downtown L.A. responded

Thanks so much for the positive review, and for letting people know about your recent visit with us! We couldn't be happier to see that Francisco went above and beyond to provide you with a quality experience. We look forward to working with you again. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

June 01, 2019

Service for oil and filter maintenance I’m very surprised with the service. Very good service, friendly, and was able to explain what was wrong and advice for the car. Would definitely go a More

by NATIALVARADO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Muniz
Jun 04, 2019 -

Nissan of Downtown L.A. responded

The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received. Please know how much we appreciate you choosing to do business with us and we look forward to working with you again. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

June 01, 2019

Service for oil change David was very helpful and thorough.The service was quick even thou I did not have a appointment.Very good service made everything easy for me and my More

by ANN198717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Mares
Jun 04, 2019 -

Nissan of Downtown L.A. responded

Wow! We cannot thank you enough for your thoughtful review, Ann. We are so happy that David was able to take care of all of your needs and we're proud to have him on our team. Please never hesitate to let us know if you need anything. We appreciate you so much! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

May 31, 2019

Awesome Ace has excellent customer service every single time I visit. He is genuinely a very nice young man and i see he treats all the customers very well. A More

by MONICAHOWARD012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ace Games
Jun 04, 2019 -

Nissan of Downtown L.A. responded

Hi Monica, Your review is why we do what we do. Thank you so much for reaching out to us. We love having you as a valued customer and we look forward to providing you with this same high-level service for many years to come. Feel free to contact us with any questions or comments that you might have in the future! Once again, we appreciate you and your time! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

May 30, 2019

I am totally satisfied😁 Everything was great from salesman Ralph which I am totally satisfied with to the finance manager wonderful job I will definitely recommend to everybo More

by mrmoparphil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Olguin (note) I give this guy 5 stars. You guys need to give this guy a raise I am totally satisfied., Rafael Rios
May 30, 2019 -

Nissan of Downtown L.A. responded

We couldn't be more grateful that you took the time to write this review about your last visit with us! Ralph is an all-star and is constantly going above and beyond to ensure that our customers receive the world-class service that they deserve. Please never hesitate to let us know if you need anything. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

May 29, 2019

Great listening Edi Gaser kept a keen eye when we told him what we didnt want. Right at the very end before deciding on the vehicle my fiance changed her mind. Edi dr More

by GEORGEKAOTIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madrazo, Edi Gaser
May 29, 2019 -

Nissan of Downtown L.A. responded

Hi George, Thanks so much for the positive review, and for letting people know about your recent visit with us! We’re extremely proud of Edi and his efforts to ensure that you found the perfect car! Glad our team provided you with the top-notch service you deserve. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

May 28, 2019

Amazing service The over all service of the employee and the place its self was extraordinary. IT was beyond my expectations and I Will defenitly recommend this place More

by AAAPAREDES21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Zaragoza
May 28, 2019 -

Nissan of Downtown L.A. responded

Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. You know you're always welcome to come back to see us anytime you want! Thanks so much again! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

May 28, 2019

BEST SERVICE EVER I HAD THE BEST EXPERIENCE. MY CAR WAS SERVICE AT DOWNTOWN AND MY PROBLEM WAS FIXED AND I WAS SATISFIED. JONATHAN TOOK GOOD CARE OF ME AND MY VEHICLE. More

by KARINAHUERTA31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JONATHAN
May 29, 2019 -

Nissan of Downtown L.A. responded

Hi Karina, Thank you for writing this fantastic review! We strive to provide our customers with an experience they can't receive anywhere else and we're so proud that Jonathan provided just that to you. Should you ever have any questions, please don't hesitate to ask! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

May 27, 2019

Jonny, Victor and Jesus in Finance were willing to help me get the best deal available. What a joke - after purchasing the car - I got screwed! More

by Prince of Hollywood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Johnny Achi, Victor Arias
May 28, 2019 -

Nissan of Downtown L.A. responded

Wow! We cannot thank you enough for your thoughtful review. Jonny, Victor, and Jesus are all-stars and are constantly going above and beyond to ensure that our customers receive the world-class service that they deserve. We loved your feedback and hope you really enjoy your new vehicle! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

May 27, 2019

New Lease Very welcome and friendly personal . . Every question was answer. I will definitely will come back for future lease or buy. Please keep being the same More

by JZAMBRANO1628
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Rios, Edi Gaser
May 28, 2019 -

Nissan of Downtown L.A. responded

We couldn't be more grateful that you took the time to write this review about your last visit with us! We love having you as a valued customer and we look forward to providing you with this same high-level service for many years to come. We're here for all of your vehicle needs! Feel free to let us know if you need anything in the future! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

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