Nissan of Downtown L.A.

thank you Dennis Zaragoza for servicing my NISSAN Rogue Sport 2017 on the recall it had I took it in @ 2 pm and it was done by 5pm Sport 2017 on the recall it had I took it in @ 2 pm and it was done by 5pm More

Outstanding customer service ! If you are in the LA area and looking for a dealership that values its customers, you definitely want to go to Nissan of Downtown L.A.. Nick Choi, th If you are in the LA area and looking for a dealership that values its customers, you definitely want to go to Nissan of Downtown L.A.. Nick Choi, the general manager, is awesome and really values the quality of service provided at Nissan of Downtown L.A. I could go on and on about this dealership but I will wrap it up by saying if quality and customer service is what you are looking for, Nissan of Downtown L.A. is where you want to purchase your next car!!!!! ddavis More

Edi Edi Edi , best person working there . Hands down. He is funny , caring , and will figure out a way to help you get what you want or need ! is funny , caring , and will figure out a way to help you get what you want or need ! More

Everyone was friendly, my seller Bryant Neri was very helpful and accommodating. I appreciate the popcorn and water. Staff was approachable and professional. They want to help you get the best car for yo helpful and accommodating. I appreciate the popcorn and water. Staff was approachable and professional. They want to help you get the best car for you. More

The employees at the dealership are WONDERFUL & quite interactive with their customers. I'll ALWAYS recommend Downtown Nissan motors Los Angeles!!!! Looking forward in purchasing a silver Z. interactive with their customers. I'll ALWAYS recommend Downtown Nissan motors Los Angeles!!!! Looking forward in purchasing a silver Z. More

Best time ever nothing but first class treatment the young salesman very informative he was very helpful the pressure to buy was not overly not to complicate. young salesman very informative he was very helpful the pressure to buy was not overly not to complicate. More

Friendly, Helpful and Honest Miguel helped me at the downtown dealership and clearly informed me on what I needed to get done. I really appreciated his honesty with things I could Miguel helped me at the downtown dealership and clearly informed me on what I needed to get done. I really appreciated his honesty with things I could get done today and things that could wait. Best part was that I expected to pay a service fee, but he was honest and saw that I was still under warranty for that particular diagnostic and I left the dealership with a $0 balance. I really appreciated the honesty and great customer service! More

Really work to make it work Yes I know, their job is to sell you a car and do everything in their power to do that, but at least they were still willing to work with our lousy fi Yes I know, their job is to sell you a car and do everything in their power to do that, but at least they were still willing to work with our lousy financial situation. Couldnt have asked for a better team of guys that went to bat to make the numbers work for us. More

Dennis and Ernie are my go to guys when getting my car serviced. I’m very particular with who fixes my car and they both give me the sense of security that it is done right. Nissan of downtown LA, will ne serviced. I’m very particular with who fixes my car and they both give me the sense of security that it is done right. Nissan of downtown LA, will never disappoint you. Especially if Dennis or Ernie are you service advisers. More

Poor communication and delayed drive off I have been happily leasing Nissan Leafs from this dealership since 2014, though my last experience was not great. My new lease was promised delivery I have been happily leasing Nissan Leafs from this dealership since 2014, though my last experience was not great. My new lease was promised delivery to me within a couple of days, however it was not. I called all that week and only occasionally got a call back letting me know the status of a car for which I'd already put down a significant of money. The next week I was finally told via text that the original car for which I signed paperwork was going to take too long, so they were going to get another car from a sister lot. Several days went by and although I called and left messages, no one got back to me. Finally, after two weeks of confusion, lack of communication, and frustration, I was told via text, "car is here," unsure about which car I would actually be driving home. I went to pick up my car and it was indeed a different car than I had even discussed with anyone. I finally drove off in my car, two weeks after I thought I would have originally. I have to say that although my experience was frustrating, the staff at this dealership are all very nice, very helpful, and expedited my process because they knew how frustrating of an experience I had endured. Those that helped me in the finance department sign all my papers were exceptionally great. And, a shout-out to Abraham who tied up all the loose ends and ensured that I was happy. The real bummer here is that because communication was so horrible, this will probably be my last lease at this dealership. I hope that others don't experience the same frustrating experience because I have always liked this dealership. More