Nissan of Downtown L.A.
Los Angeles, CA
Filter Reviews by Keyword
By Type
Showing 878 reviews
I took my car for some work. Everyone was very friendly. The person that helped me was Frank and he was the BEST. I brought a second car the next day because of the work Everyone was very friendly. The person that helped me was Frank and he was the BEST. I brought a second car the next day because of the work More
Awesome! Ace is the BEST!! I can truly say I completely trust him with taking care of my car and providing an honest opinion and suggestions on my car service Ace is the BEST!! I can truly say I completely trust him with taking care of my car and providing an honest opinion and suggestions on my car service needs. Thank you ACE!! More
Very helpful and knowledgeable. This dealership was very accommodating and knowledgeable. We had a great experience purchasing the car. We worked with Edi, who was very kind and an This dealership was very accommodating and knowledgeable. We had a great experience purchasing the car. We worked with Edi, who was very kind and answered any questions we had. More
Great assistance from Cesar. Best experience I’ve had in the 4 years I’ve been with Nissan DTLA. The majority of the men in the office are terrible at what they do. They seem to b Best experience I’ve had in the 4 years I’ve been with Nissan DTLA. The majority of the men in the office are terrible at what they do. They seem to be selective and unwilling to go the mile for great customer service. Cesar of Nissan DTLA was sincere and helpful through and through. More
Amazing Service Dennis Zaragoza is an invaluable asset and employee to your institution. He went beyond the call of duty to tailor a package for service that was idea Dennis Zaragoza is an invaluable asset and employee to your institution. He went beyond the call of duty to tailor a package for service that was ideal for my budget. Will keep on coming! More
Not going back. I drove in for an unscheduled maintenance. I came in to get my tires rotated foremost. I also got an oil change, after they were done they called a I drove in for an unscheduled maintenance. I came in to get my tires rotated foremost. I also got an oil change, after they were done they called and recommended I get a brake fluid flush (which I got done). When I got my car back from them, my oil filter, oil, and tire maintenance alerts weren't reset on my dashboard. By the time my car could tell me my tire pressure, 3 of them were at 33 psi and one of them was at 38 psi. After getting out of my car and airing out my over inflated tire, I realized they NEVER rotated my tires. More
Check engine light The problem with my car was repaired quickly and correct. The service department was friendly and great to deal with. I recommend all Nissan owners ta The problem with my car was repaired quickly and correct. The service department was friendly and great to deal with. I recommend all Nissan owners take their vehicles there. More
Awesome It’s a good service and helpfully . I think that is best place go here to get a car fixing and . I don’t have any negative about but one negative is t It’s a good service and helpfully . I think that is best place go here to get a car fixing and . I don’t have any negative about but one negative is take to take too long lol More
Ace is amazing Every time I go Ace always makes sure the expectations are met! Always friendly and happy to provide help. Never get the same experience with anyone t Every time I go Ace always makes sure the expectations are met! Always friendly and happy to provide help. Never get the same experience with anyone there! More
Very friendly Made me good sugestión, offered me an Uber to wait at home instead of waiting three hours at service. They also offered me a payment plan for my repai Made me good sugestión, offered me an Uber to wait at home instead of waiting three hours at service. They also offered me a payment plan for my repair and it is pretty cool to have that option. Overall eventhoug it seems like they opened the nissan service back where I used to take my two nissan cars I am staying at Downtown LA Nissan Service. More