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Nissan of Downtown L.A.

Los Angeles, CA

4.9
1,004 Reviews

635 W. Washington Blvd,

Los Angeles, CA

90015

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Showing 1,004 reviews

March 09, 2020

Recall Amazing experience, I was in and out in less than 30 minutes when dropped off. Took a couple hours to fix and an Uber was sent to pick me up. I was ag More

by kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ace Games
Mar 09, 2020 -

Nissan of Downtown L.A. responded

Hi Kim, We're happy to see our team got you in and out in no time and you left satisfied. Hope your vehicle's running just like new. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

March 04, 2020

Excellent Services Nissan of Downtown L.A. Service is very professional services, fast, and good price. Ace Games who is service advisor is honest and loyal. I will be More

by Artexpr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ace Games
Mar 04, 2020 -

Nissan of Downtown L.A. responded

hank you for stopping by Nissan of DTLA and sharing your experience with us! We're pleased that Ace took such good care of you and made your experience so quick and painless! It's moments like these that make us so proud. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

March 03, 2020

I will recommend this dealership for friendly service attention to detail and promt service. While you wait the reception area is convenient, before you know it your car is ready and good to go. More

by NDEMEDE
Recommend Dealer
Yes
Employees Worked With
David , Dennis Zaragoza
Mar 04, 2020 -

Nissan of Downtown L.A. responded

We couldn't be more grateful that you took the time to write this review about your last visit with us! Learning of our customers’ satisfying experiences puts a smile on our face and we truly hope that you will visit us again in the future! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

March 02, 2020

Clean place, fast service, lovely place! David is most helpful and the service is no issue with the lovely lobby and refreshments. After everything was handled, my car was given to me faster than I could More

by Isaiah Santos
Recommend Dealer
Yes
Employees Worked With
David, Richard Cabrera, Ernesto Flores, Ace Games
Mar 03, 2020 -

Nissan of Downtown L.A. responded

Hi Isaiah, It's a great pleasure to see you've received a great experience and you enjoy the amenities we offer our valued customers. Thank you for taking the time to leave this review and we'll see you at your next service visit. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

March 02, 2020

Service I took my car for service like always Dennis Zaragoza gives me the best customer service always explain detail by detail and reviews the service requi More

by JHERNANDEZ262
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Zaragoza
Mar 03, 2020 -

Nissan of Downtown L.A. responded

Thank you for both this review and your business. Dennis is an outstanding asset to us here and always makes sure our customers go home happy. We are committed to customer satisfaction and greatly appreciate your opinion. We hope to see you again soon! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

February 28, 2020

Love My New Car! I just got the 2020 Sentra SR with Premium Package and I love it. My salesman, Edi Gaser, made the whole experience great and I really appreciate all More

by CLAYVOZZELLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edi Gaser
Feb 28, 2020 -

Nissan of Downtown L.A. responded

Hi Clay, Congrats on your new 2020 Sentra SR, and thank you for sharing your awesome experience! We're so glad to hear that Edi took excellent care of you. Hope all is well and hope to work with you again soon. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

February 24, 2020

Richard is an excellente sales person. He fights to get a great deal on your purchase. Everyone should go to him if you want a car you will not regret it. More

by SONIAMARTINEZ1059
Recommend Dealer
Yes
Employees Worked With
Richard Cabrera
Feb 25, 2020 -

Nissan of Downtown L.A. responded

Hi Sonia, Thanks for the great feedback! Richard is a valued member of our team over here, and we're thrilled to hear he was able to take such great care of you. We hope to see you again soon! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

February 24, 2020

Dennis Z., thank you for all your help! Really appreciate the extra steps and time you take in every visit to make sure I'm all set for the road. You go beyond what is required and definitely deliver white g More

by Alicia Zacamitzin
Recommend Dealer
Yes
Employees Worked With
Dennis Zaragoza
Feb 25, 2020 -

Nissan of Downtown L.A. responded

Hi Alicia, We can't tell you how nice it feels to hear that Dennis went above and beyond to make sure your experience at Nissan of DTLA was a memorable one. Feel free to call or stop by if there is anything else we can do for you. Take care! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

February 24, 2020

Jeanette is the greatest , always come here because she always helps. Me and gets things done never have a problem everyone there is super helpful More

by MVAZQUEZ524
Recommend Dealer
Yes
Employees Worked With
Jeanette Gonzalez
Feb 25, 2020 -

Nissan of Downtown L.A. responded

We're pleased that Jeanette took such good care of you and made your experience so quick and painless! It's moments like these that make us so proud. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

February 20, 2020

Knowledgable, professional service I have have had my car serviced at this Downtown LA Nissan for 10 years and highly recommend it. I always ask for Ace Games; he is intelligent, profes More

by Tbarry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ace Games
Feb 20, 2020 -

Nissan of Downtown L.A. responded

We strive to provide our customers with an experience they can't receive anywhere else and we're so proud that Ace provided just that to you. We couldn't be more grateful for your loyalty and we look forward to many more years together! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

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