Nissan of Downtown L.A.

Versa The sales person was great! Attentive and willing to negotiate. The reason why I give 3 out of 5 stars is because I was told one price in the waiting The sales person was great! Attentive and willing to negotiate. The reason why I give 3 out of 5 stars is because I was told one price in the waiting area and once we went inside the finance office the price was raised. More

Beat service every time! I had another amazing experience at your dealership. I was helped by Ace. I was also talking with another gentleman in the waiting room who had been I had another amazing experience at your dealership. I was helped by Ace. I was also talking with another gentleman in the waiting room who had been going to this dealership for 16 years. He also said that Ace is the best service supervisor that he has ever had the pleasure of dealing with. He talks to you like a real person and really cares. I feel like I’m in good hands when I’m dealing with Ace. More

nigthmare because mechanics or technicians are not able to find problem on my vehicle as a right now my vehicle is at de service center for third time. because mechanics or technicians are not able to find problem on my vehicle as a right now my vehicle is at de service center for third time. More

Vehicle service Service was great got all my answers needed. Quick and easy. Was approached by multiple employees with assistance. Got plenty recommendations for my v Service was great got all my answers needed. Quick and easy. Was approached by multiple employees with assistance. Got plenty recommendations for my vehicle and will definitely be back for more service soon !! More

Very, very happy! Edi Gaser was kind, honest and NOT pushy. We left with exactly the SUV we wanted at a great price! Highly recommend you see him! Edi Gaser was kind, honest and NOT pushy. We left with exactly the SUV we wanted at a great price! Highly recommend you see him! More

xxxxty experience They told me it would be ready at a certain time and it was not. Terrible experience with snobby workers who were not at all friendly. They made us fe They told me it would be ready at a certain time and it was not. Terrible experience with snobby workers who were not at all friendly. They made us feel unwelcome, foreign, and I would never reccomend this place to anyone. More

Regular Services on my SUV Whenever I come to nissan of downtown it's great to see "Ace" he always welcome me with the big smile I feel confident because he has a lot of kn Whenever I come to nissan of downtown it's great to see "Ace" he always welcome me with the big smile I feel confident because he has a lot of knowledge and he will let me know straight up if there is any problem with my car .so i do really appreciate that. thank you for having him in the Service Department. More

Unfair Charges I got the used car listing through AARP. The car listed as $22,491 as stated. The dealership charged me an additional $695 for a protective film ins I got the used car listing through AARP. The car listed as $22,491 as stated. The dealership charged me an additional $695 for a protective film installed on the door of the vehicle, which was on already the door at the time of the listing. I objected to the charge because it was a previously installed item that I had NO choice with. I spoke to the manager and he would not remove the charge. I told him it could be a deal breaker and he did not budge. He said it was an installation that the dealership paid for and had to be reimbursed. We went back and forth and he did not budge. I was very unhappy with that charge, especially after my husband researched the cost of the film being $40. I will pursue it with AARP and possibly small claims court. More

Excellent service I arrived early and Ace was fantastic. He got me checked in promptly. He was super friendly (found out he is a die-hard Disney fan, too!). And he e I arrived early and Ace was fantastic. He got me checked in promptly. He was super friendly (found out he is a die-hard Disney fan, too!). And he explained with detail what was done to my vehicle. Thanks, Ace! More

Great customer service by David C. I took my car in to check the battery and our mechanic, David Chavez took care of everything! Thank you David for your great customer service and work I took my car in to check the battery and our mechanic, David Chavez took care of everything! Thank you David for your great customer service and work! More