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Nissan of Downtown L.A.

Los Angeles, CA

4.9
878 Reviews

635 W. Washington Blvd, Figueroa

Los Angeles, CA

90015

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Showing 878 reviews

October 09, 2019

Simplemente asombroso The service with Hellen estuvo asombroso muy amable en todas las espectativas amigable dejaron mi carro como nuevo con el gran servicio sin duda la me More

by ALFREDOLOPEZ120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Cabrera, Helen Villafranca
Oct 09, 2019 -

Nissan of Downtown L.A. responded

Hola Alfredo, Gracias por esta revision positiva! Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

October 08, 2019

Good service Buen servicio y buena atención al cliente gracias fue poco el tiempo de espera y me gusto que te llevan a ver todos los vehículos y te permiten manej More

by Juanpedraza60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Arias
Oct 08, 2019 -

Nissan of Downtown L.A. responded

Hola Juan, gracias por esta revision positiva! Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

October 04, 2019

A Pleasant Experience Helen and Desiree were GREAT! It's nice to have women in sales for a change. I didn't feel pressured it bullied. They were transparent and patient. I More

by yatta374
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew, Desiree Garcia, Helen Villafranca
Oct 04, 2019 -

Nissan of Downtown L.A. responded

We couldn't be more pleased to hear that Helen and Desiree went above and beyond to make sure your car-buying experience went smoothly. We are committed to customer satisfaction and greatly appreciate your opinion. We hope to see you again soon! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

October 03, 2019

Awesome Service!! This service center is the best!! They always explain everything needed or work that was done. Ace is amazing and always informs me of any wear that m More

by RRICHARDS81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ace Games
Oct 03, 2019 -

Nissan of Downtown L.A. responded

Hi Richard, We're so happy to see that your service visit was a great one. We love having you as part of our Family, and we'll see you again soon! Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

October 02, 2019

Excellent customer service Needed a new transmission and Mr. Ace was over the top with excellent customer service. He kept me in the loop with updates and changes as they were n More

by IVETTEGILLIAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ace Games
Oct 03, 2019 -

Nissan of Downtown L.A. responded

Hi Ivette, Thank you for stopping by and for this positive review! Ace is an all-star and is constantly going above and beyond to ensure that our customers receive the world-class service that they deserve! Have a great day! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

October 02, 2019

Very bad service After get my new car went to service for Parts installed for my car ,was stolen one box with part,hood with a lot of bird poop,and the worst scratche More

by EREYES1896
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richard Cabrera, Ernesto Flores, Helen Villafranca
Oct 03, 2019 -

Nissan of Downtown L.A. responded

Please contact me at your convenience as I would like discuss in detail what you outlined in your review. I look forward to speaking with you. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

October 02, 2019

Friendly & Hospitable Your salesman, Francisco was very patient, friendly and hospitable. He made my experience enjoyable and my own. He's a good listener and didn't push t More

by R68MEDINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Martínez
Oct 03, 2019 -

Nissan of Downtown L.A. responded

It's wonderful to hear that Francisco provided you with an outstanding experience and went the extra mile to make sure you got into the vehicle you deserve. Thank you so much for choosing us, and please stop by in the future to let us know how your new vehicle is treating you! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

October 02, 2019

Really fast service and customer service The wait time for my service was fast. When I arrived to the dealer I was greeted right away and the person who helped me was friendly. More

by JENNY91VARGAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Arriaza, Ernesto Flores, Ace Games, Lance Sobczak, Helen Villafranca, Dennis Zaragoza
Oct 03, 2019 -

Nissan of Downtown L.A. responded

Hi Jenny, We're so happy to read that everything was done quickly and to your satisfaction. We work really hard to make every experience here a special one, and we're glad that we've managed to do that for you. We look forward to serving you again soon! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

October 02, 2019

Great people, great service I worked with Celso, Richard, Luis, Amilcar, and Drew buying my new Nissan Leaf. All were most helpful and we were able to get to an agreeable price w More

by crowgeo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amilcar, Drew, Richard Cabrera, Celso Zambrano, Johnny Achi
Oct 03, 2019 -

Nissan of Downtown L.A. responded

Your satisfaction means everything to us! We take pride in providing top-notch service and we're so happy to see our team provided just that. Thank you for this outstanding review and we look forward to serving you again soon! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

September 26, 2019

Great service Every time I need assistance, my services contact person is there to help, helps me on request rental car if necessary. Thank you great service More

by Tdmendoza811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janet Gonzalez
Sep 26, 2019 -

Nissan of Downtown L.A. responded

Thank you for stopping by and sharing your experience with us! It's always great to hear when our customers have such a positive experience, as we look to provide that to each and every customer. Let us know if you have any questions! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

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