Nissan of Downtown L.A.

Friendly and nice The sale lady was very friendly and nice with use... she found Exactly the type of car I want it. And walked us through it The sale lady was very friendly and nice with use... she found Exactly the type of car I want it. And walked us through it More

Great service They are friendly and they dont sell things that are not necessary for your car. The service explains each step of what was done to the car and let yo They are friendly and they dont sell things that are not necessary for your car. The service explains each step of what was done to the car and let you know what is needed to be done and what can wait a little more More

Happy customer I would recommend Nissan dealer to any one of my friends. The service is spectacular and I am a satisfied customer. I purchase and service my car at N I would recommend Nissan dealer to any one of my friends. The service is spectacular and I am a satisfied customer. I purchase and service my car at Nissan dealer. Keep up the good work. More

Positive experience overall with a few issues Miguel was very helpful and accommodating while checking me in and providing the estimate. The Uber service made the experience less stressful. I got Miguel was very helpful and accommodating while checking me in and providing the estimate. The Uber service made the experience less stressful. I got back to work and could relax knowing that my car was being well taken care of. The only issues I had were that I did not get the results of my all point inspection. In the past I have received some kind of print out that explains everything that was inspected and a score or other indication that the inspected areas were acceptable or needed work done in the future, etc. Also, my dual usb phone charger was missing when I got my car back, which I didn't notice until I got home. More

Great customer service! David is always helpful and makes my experience great! He explains everything very detailed. He has GREAT customer service skills and would definitely David is always helpful and makes my experience great! He explains everything very detailed. He has GREAT customer service skills and would definitely recommend to anyone! More

Best service representative! Ace Games provided me great Service and was thoroughly informative in what was done to my car. While I waited in the lobby, he would check on me if Ace Games provided me great Service and was thoroughly informative in what was done to my car. While I waited in the lobby, he would check on me if I needed any refreshments and updated me on the status of my car. Ace is hard working and humble person. I highly recommend him for any client. More

Horrible experience! Frank did not help. He was also rude and insensitive. Did not make any efforts to find the problem to my vehicle of shutting off and refused to accura Frank did not help. He was also rude and insensitive. Did not make any efforts to find the problem to my vehicle of shutting off and refused to accurately test drive the vehicle when left at the dealership and said it was unsafe but refused to fix my vehicle with my extended warranty. Asked me to make a phone call to my warranty company which was out of protocol, to avoid doing his own job of helping the customer. More

In and Out Helen Villafranca got me in and out within a couple of hours. Excellent service, very comfortable lounge with complementary coffee and popcorn. Would Helen Villafranca got me in and out within a couple of hours. Excellent service, very comfortable lounge with complementary coffee and popcorn. Would not hesitate to return. More

Best experience I ever had You must go and visit Frank!!! He is the best when it comes to customer service and helping you maximize on your visit. Next time I by a car it will b You must go and visit Frank!!! He is the best when it comes to customer service and helping you maximize on your visit. Next time I by a car it will be from Nissan DTLA. More