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Nissan of Downtown L.A.

Los Angeles, CA

4.9
1,002 Reviews

635 W. Washington Blvd,

Los Angeles, CA

90015

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Showing 1,002 reviews

August 13, 2020

I do not recommend Nissan downtown la, they put 3 hard inquiries in my credit, when I told them clearly not to put more than 2 More

by SIOMARALISSETTE
Recommend Dealer
No
Employees Worked With
Ryan, Norma Alvarez
Aug 14, 2020 -

Nissan of Downtown L.A. responded

Thank you for bringing this to our attention. We understand your frustration and would like to learn more about this. Please contact me when you have an opportunity. I hope to hear from you. Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

August 13, 2020

Downtown Nissan have such great customer service. Like they say, first impression is your last. When I purchased my Altima 2003, had such excellent customer service I returned. Today, I’m a value customer More

by 200SX
Recommend Dealer
Yes
Employees Worked With
Norma Alvarez, Richard Cabrera, Ernesto Flores, Mayela Perez, Md Rahman, Yvonne Ruiz, Johnny Achi, Young Park, Victor Arias, Virginia Gutierrez
Aug 14, 2020 -

Nissan of Downtown L.A. responded

We work really hard to make every experience here a special one, and we're happy that we always manage to do that for you. We look forward to serving you for many more years to come! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

August 09, 2020

I love my nissan downtown they are so friendly and give you all the info on whats going on with your car . i feel safe when i leave More

by ANGELALAHARA34
Recommend Dealer
Yes
Employees Worked With
Ace Games
Aug 10, 2020 -

Nissan of Downtown L.A. responded

We work really hard to make every experience here a special one, and we're happy that we've managed to do that for you. Learning of our customers’ satisfying experiences puts a smile on our face and we truly hope that you will visit us again in the future! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

August 05, 2020

Outstanding customer service. He did a great job on educating me what my options were, and answered every question I had thoroughly. Thank you for your service and great energy! More

by APARICIO.BDANIEL1
Recommend Dealer
Yes
Employees Worked With
Samuel lemus
Aug 06, 2020 -

Nissan of Downtown L.A. responded

We enjoy hearing that our team is working hard and our guests are leaving with a smile on their face. Thank you so much for choosing us and we can't wait to see you again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

August 01, 2020

Top Notch Service Whenever I know its time to have my vehicle serviced at Nissan of Downtown LA I know I am getting excellent and reliable service by a team with expert More

by oscars.0589
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helen Villafranca
Aug 03, 2020 -

Nissan of Downtown L.A. responded

It's wonderful to hear that Helen provided you with an outstanding experience and went the extra mile to make sure you got the service you deserve! Thank you for your loyalty and we can't wait to see you again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

July 30, 2020

Well after a long day here (about 8hrs) get the car that I be qualified then after 3 weeks they call me to return the car. What a joke More

by Vihu.persa
Recommend Dealer
No
Employees Worked With
Yvonne Ruiz
Jul 31, 2020 -

Nissan of Downtown L.A. responded

Hi Vihu, We're disappointed that we were unable to keep you in this vehicle. Should you like to discuss this any further, please feel free to contact me. Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

July 28, 2020

Venden vehículos usados sin las llaves originales, sin revisar el funcionamiento de las puertas, sin tapetes originales... Al principio en el test drive se piensa que es solo mientras prueban el vehiculo, More

by frankcali2
Recommend Dealer
No
Employees Worked With
Carlos Alvarez
Jul 28, 2020 -

Nissan of Downtown L.A. responded

Hola Frank, lo siento al leer su experiencia. En Nissan de DTLA, hacemos todo lo posible para ofrecer excelente servicio al cliente. Su satisfacción es muy importante para nosotros. Si hay algo que podemos hacer para ayudarla mejor por favor me déjeme saber. Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

July 28, 2020

Satisfied customer Even with the strain on the country with the Covid-19, everyone was pleasant, I noticed that even the customers were doing a good job of kindness. More

by P-WEBSTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ace Games, Helen Villafranca
Jul 29, 2020 -

Nissan of Downtown L.A. responded

It's wonderful to hear that you were impressed with our service and staff! Thank you for choosing us and we hope to see you again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

July 28, 2020

Great service respectful and helpful great deals helped me finance with no down payment and low monthly payments car is great would recommend this place to everyone I know More

by JOSECARDENAS1419
Recommend Dealer
Yes
Employees Worked With
Jaime
Jul 29, 2020 -

Nissan of Downtown L.A. responded

It's great to hear that you had a smooth visit with us! We look forward to serving you again in the future! Take care. Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

July 27, 2020

My service advisor Ace was so nice! It made the wait to be serviced worth it! It was pretty busy that day but it worked out! More

by BEENAH1
Recommend Dealer
Yes
Employees Worked With
Ace Games
Jul 28, 2020 -

Nissan of Downtown L.A. responded

We are proud to hear that Ace worked hard to get you back out on the road! We appreciate you choosing us and we can't wait to see you again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

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