Nissan of Downtown L.A.

GREAT Great like always, Dennis the service expert is always very professional answering my question regarding my car. His always trying to help to resolve Great like always, Dennis the service expert is always very professional answering my question regarding my car. His always trying to help to resolve your issues best service expert thanks. More

Excelente Agent Ace has help me every time my car needs service and has been an excellent service agent. Always with a smile and great attitude. Agent Ace has help me every time my car needs service and has been an excellent service agent. Always with a smile and great attitude. More

Best customer service Helen got the best customer service skills and and I will recommend all my friends to that customer service place and I will go here all the time Helen got the best customer service skills and and I will recommend all my friends to that customer service place and I will go here all the time More

Renato Torres made Downtown Nissan loose a Customer. My Mother and I have been great customers to Downtown L.A Nissan. We had great customer service by almost everyone except from Renato Torres. When it My Mother and I have been great customers to Downtown L.A Nissan. We had great customer service by almost everyone except from Renato Torres. When it was time to go to finance, Renato Torres was already in a bad mood and did not greet us. Renato Torres was extremely rude and unprofessional. I recorded how he treated us and plan to take action, unless we get a personal apology from Renato Torres. Meanwhile we no longer feel welcomed at Downtown L.A Nissan. More

Oil CVT Son muy profesionales, y te brindan ayuda sobre el mantenimiento del vehículo priorizando la reparaciones más importantes y asesorando lo más convenie Son muy profesionales, y te brindan ayuda sobre el mantenimiento del vehículo priorizando la reparaciones más importantes y asesorando lo más conveniente que hacer para evitar que el carro se deteriore More

Excellent job. The five star rating was for the job done. My concern was the length of time it was done. I checked in at 6:30 am and was able to leave at around 11: The five star rating was for the job done. My concern was the length of time it was done. I checked in at 6:30 am and was able to leave at around 11:30. I believe it can be improved. More

Completely satisfied I really appreciate the professionalism of the service advisor Ernesto Flores. Provided. He was able to answer all my questions in a prompt profession I really appreciate the professionalism of the service advisor Ernesto Flores. Provided. He was able to answer all my questions in a prompt professional matter. More

Great service, nice people, but far too long to wait I bought my Murano from Downtown Nissan and there is no Nissan dealership on the westside for maintenance. I drive 15 miles through downtown traffic t I bought my Murano from Downtown Nissan and there is no Nissan dealership on the westside for maintenance. I drive 15 miles through downtown traffic to bring my car to Downtown Nissan for all service requirements. The service is always done right and there is no pressure to do add-ons which I appreciate. Ace is normally my go-to service agent and he's top notch. Nice fellow and very knowledgeable and responsive. The one downside is the wait time. For routine oil changes I use the Express Service (no appointments taken here). Yesterday I waited 3 hours for an oil change. Obviously this is not an ideal situation, having to drive 30 miles through traffic and wait for several hours for routine service. On the plus side, I will keep using them for service because I know it's done right, reasonably priced, and nice people to deal with. More

Service Department Ace, is a very good person understands take time to lister. I already wait for my car, don’t have to set for hours and hours. Always have a smile whe Ace, is a very good person understands take time to lister. I already wait for my car, don’t have to set for hours and hours. Always have a smile when approached with a good Morning Ms Barbara. It’s nice when you pull in for service and your service advisories come with a smile.. Thank ACE for being my servicemen.. More

Great customer service right when you walk into the lot and everyone is so nice and are very helpful when it comes to picking a car! right when you walk into the lot and everyone is so nice and are very helpful when it comes to picking a car! More