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Nissan of Downtown L.A.

Los Angeles, CA

4.8
876 Reviews

635 W. Washington Blvd, Figueroa

Los Angeles, CA

90015

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Showing 876 reviews

August 18, 2020

I like the service good employees. Everytime I go I get good service and the help me with the service I need. Like the dealership More

by FELIPANOLASCO18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Zaragoza
Aug 19, 2020 -

Nissan of Downtown L.A. responded

It truly makes us happy to hear that our team constantly takes such great care of you! We will continue to bring you quality service and help you out with all your car needs. Please contact us again if any problem arises. Thank you! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

August 17, 2020

This was my first time here for service. I had a pleasant experience. Service did not take a long time. I would definitely recommend this Nissan store to others. More

by MVILAROL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ace Games
Aug 18, 2020 -

Nissan of Downtown L.A. responded

Customer satisfaction is our main goal, and it pleases us to hear of your experience! Feel free to call or stop by if there is anything else we can do for you! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

August 14, 2020

Love this dealership since everyone is so professional and kind. They make time go by so fast and they try to get a best deal possible for you. More

by GYOSELIN1209
Recommend Dealer
Yes
Employees Worked With
Andrew Chacon, Helen Villafranca
Aug 14, 2020 -

Nissan of Downtown L.A. responded

Customer satisfaction is our main goal, and it pleases us to hear of your experience! We look forward to seeing you again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

August 13, 2020

the services was very good, the person who help me was nice. well some of them are very friendly, But the person who attend me was so nice like Helen, for me is good service, thank you. More

by JORGEDELEON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Helen Villafranca
Aug 13, 2020 -

Nissan of Downtown L.A. responded

It's wonderful to hear that you had an enjoyable experience with us! We look forward to working together again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

August 13, 2020

I do not recommend Nissan downtown la, they put 3 hard inquiries in my credit, when I told them clearly not to put more than 2 More

by SIOMARALISSETTE
Recommend Dealer
No
Employees Worked With
Ryan, Norma Alvarez
Aug 14, 2020 -

Nissan of Downtown L.A. responded

Thank you for bringing this to our attention. We understand your frustration and would like to learn more about this. Please contact me when you have an opportunity. I hope to hear from you. Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

August 13, 2020

Downtown Nissan have such great customer service. Like they say, first impression is your last. When I purchased my Altima 2003, had such excellent customer service I returned. Today, I’m a value customer More

by 200SX
Recommend Dealer
Yes
Employees Worked With
Norma Alvarez, Richard Cabrera, Ernesto Flores, Mayela Perez, Md Rahman, Yvonne Ruiz, Johnny Achi, Young Park, Victor Arias, Virginia Gutierrez
Aug 14, 2020 -

Nissan of Downtown L.A. responded

We work really hard to make every experience here a special one, and we're happy that we always manage to do that for you. We look forward to serving you for many more years to come! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

August 09, 2020

I love my nissan downtown they are so friendly and give you all the info on whats going on with your car . i feel safe when i leave More

by ANGELALAHARA34
Recommend Dealer
Yes
Employees Worked With
Ace Games
Aug 10, 2020 -

Nissan of Downtown L.A. responded

We work really hard to make every experience here a special one, and we're happy that we've managed to do that for you. Learning of our customers’ satisfying experiences puts a smile on our face and we truly hope that you will visit us again in the future! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

August 05, 2020

Outstanding customer service. He did a great job on educating me what my options were, and answered every question I had thoroughly. Thank you for your service and great energy! More

by APARICIO.BDANIEL1
Recommend Dealer
Yes
Employees Worked With
Samuel lemus
Aug 06, 2020 -

Nissan of Downtown L.A. responded

We enjoy hearing that our team is working hard and our guests are leaving with a smile on their face. Thank you so much for choosing us and we can't wait to see you again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

August 01, 2020

Top Notch Service Whenever I know its time to have my vehicle serviced at Nissan of Downtown LA I know I am getting excellent and reliable service by a team with expert More

by oscars.0589
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Helen Villafranca
Aug 03, 2020 -

Nissan of Downtown L.A. responded

It's wonderful to hear that Helen provided you with an outstanding experience and went the extra mile to make sure you got the service you deserve! Thank you for your loyalty and we can't wait to see you again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

July 30, 2020

Well after a long day here (about 8hrs) get the car that I be qualified then after 3 weeks they call me to return the car. What a joke More

by Vihu.persa
Recommend Dealer
No
Employees Worked With
Yvonne Ruiz
Jul 31, 2020 -

Nissan of Downtown L.A. responded

Hi Vihu, We're disappointed that we were unable to keep you in this vehicle. Should you like to discuss this any further, please feel free to contact me. Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

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