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Nissan of Downtown L.A.

Los Angeles, CA

4.9
1,002 Reviews

635 W. Washington Blvd,

Los Angeles, CA

90015

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Showing 1,002 reviews

April 29, 2021

Bought my Nissan Cube here in 2010 and now I look forward to buying my new Nissan right back here ! This dealership is the Gold Standard in customer care as they helped me keep my Nissan running perfect or More

by HARAJUKU1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mia, Ace Games
Jul 14, 2021 -

Nissan of Downtown L.A. responded

Hi Harajuku1, we are very happy to have provided you with such a positive experience!

April 21, 2021

My experience with Nissan has always been a good This is my 3rd time Purchasing A car run this dealer I love it everyone there has always been very friendly and helpful especially Edi I feel like I am pa More

by AGOOSBY2U28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edi Gaser
Apr 28, 2021 -

Nissan of Downtown L.A. responded

Thank you for an incredibly wonderful review of your experience with Edi and our Nissan of Downtown L.A. team! We're happy to have you in the Nissan family and wish you many safe and fun travels ahead! Come see us again soon.

April 19, 2021

Made an appointment for 7am arrived at 640 obviously it’s closed there is nowhere to wait besides the alley and block people trying to come and go , so I ended up having to move and went from the first vehic More

by Hello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernesto Flores
Apr 19, 2021 -

Nissan of Downtown L.A. responded

Hello, We regret to hear your recent service appointment was not at our typical five-star standards. We're glad to see, however, that our Nissan of Downtown L.A. service team still provided a good experience for you.

April 19, 2021

Helen was a great advisor. I was able to get my car in Helen was a great advisor. I was able to get my car in and out for its service in a timely manner. Great work everyone. More

by j_bravo513
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helen Villafranca
Apr 19, 2021 -

Nissan of Downtown L.A. responded

Hello J_Bravo, Thank you for your wonderful review of Helen and our Nissan of Downtown L.A. team. We're happy to hear you were provided with a great experience and look forward to seeing you again in the future.

April 15, 2021

Jeannette is always helpful with all my doubts i have. She suggest things my car needs. I trust her because she has never tried to sell some something not useful More

by ANAHIJ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeannette
Apr 15, 2021 -

Nissan of Downtown L.A. responded

Thank you for taking the time to review your experience with our service team at Nissan of Downtown L.A. We look forward to seeing you again in the future.

April 14, 2021

Repairs refuse to work on my 2007 Nissan Pathfinder “he is working on another car “ for me to show them the noise I heard in front right More

by HAMILTONOMAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service person in the back
April 12, 2021

He was so good to me and car thank you so much Sam keep up the good work I will be back and want to help me all the time More

by RUTHREVIS20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Apr 19, 2021 -

Nissan of Downtown L.A. responded

Thank you very much for the positive review of your experience with Nissan of Downtown L.A., Ruth! We look forward to seeing you again in the future.

April 08, 2021

Ace is the Best! He explains everything needed with the car currently, any details of the service provided, and other issues detected the car has that I did not go in for. More

by SacredHands
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ace Games
Apr 09, 2021 -

Nissan of Downtown L.A. responded

Hi Sacredhands, we are very happy to have provided you with such a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 07, 2021

Really good service and compromised with meak customers happy my car is now perfect functional Im filled secure en safe good gork Nissan Los Angeles More

by 2419URIBENENAESPINDOLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pastor
Apr 09, 2021 -

Nissan of Downtown L.A. responded

Thank you for the kind review and wonderful rating of Nissan of Downtown L.A. We're happy to have helped get you back on the road. Come see us again in the future!

Apr 09, 2021 -

2419URIBENENAESPINDOLA responded

I'm happy with Nissan products

March 30, 2021

Service was fast and convenient. Approximate time for service was accurate. Eventhoug, I had to bring my car back for filters to be changed because they didn't have them available when I walked in. Ace c More

by LAURA_JOEY18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ace Games
Mar 30, 2021 -

Nissan of Downtown L.A. responded

We are thrilled to hear that Ace got you in and out in no time! Learning of our customers’ satisfying experiences puts a smile on our face and we truly hope that you will visit us again in the future! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

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