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Nissan of Downtown L.A.

Los Angeles, CA

4.8
876 Reviews

635 W. Washington Blvd, Figueroa

Los Angeles, CA

90015

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Showing 876 reviews

December 03, 2020

Our Salesperson Kevin is excellent.Great service, from Our Salesperson Kevin is excellent. Great service, from the start to the end. We leased a 2020 Armada from him, and returned our old lease, also an More

by IMPRESSIONHOMES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Cabrera
Dec 04, 2020 -

Nissan of Downtown L.A. responded

It was a pleasure to hear that Kevin helped make your car-buying experience both enjoyable and easy! We strive to deliver customer satisfaction and are truly proud to know that we could do that for you! Take care! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

November 29, 2020

Service Manager, Ernie, Samuel in service, and technician Chester have been very attentive. They have gone over and beyond to make certain that all of my questions were answered. I am now waiting to hear f More

by MAGICAL LORI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edi Glaser, sales & Samuel in Service, Ernesto Flores
Nov 30, 2020 -

Nissan of Downtown L.A. responded

It's always great to hear when our customers have such a positive experience, as we look to provide that to each and every customer. Your business and time are much appreciated! We look forward to working with you again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

November 26, 2020

I can always count on them..They provide excellent customer service. I would highly recommend family and friends, because they always go the extra mile for you..2 thumbs up to you, Thanks! More

by PATRICEISAAC69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ace Games, Rafael Rios
Nov 30, 2020 -

Nissan of Downtown L.A. responded

It pleases us to hear that our team constantly provides you with the experience that you deserve. We couldn't be more grateful for your loyalty and we look forward to many more years together! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

November 26, 2020

Good service and there's expectancies mechanic. Customer service was nice and very helpful for all and they advised for any service that you need in the future 😀. More

by EJYDESIGNS
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helen Villafranca
Nov 30, 2020 -

Nissan of Downtown L.A. responded

Customer satisfaction is our main goal, and it pleases us to hear of your experience! We look forward to working with you again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

November 25, 2020

Had to ask about potential discounts. Told 2 hr wait. Ended over 4 hrs with no pickup call. Totally surprising compared to all previous appointments. More

by IKOOLEY
Recommend Dealer
No
Employees Worked With
Helen Villafranca
Nov 30, 2020 -

Nissan of Downtown L.A. responded

We appreciate your patience and we're disappointed your experience took longer than expected. We'll be addressing this with our team and making sure services are completed in a more timely manner. Should you like to discuss your experience here any further, please contact me. I'm here to help. Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

November 25, 2020

Everyone was so polite and helpful. Edi Gaser knew exactly the kind of car I wanted and always checked on myself and my kids and made us feel important during my car buying experience. More

by plongsworth9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaser, Edi
Nov 30, 2020 -

Nissan of Downtown L.A. responded

We thrive on positive feedback from all our guests and are so happy to hear you had a pleasant experience with Edi! Thank you for choosing us and we hope to see you again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

November 23, 2020

Very good costumer service and fast service and friendly employees very clean area a good bench to seat chips and soda available to buy t More

by SALOMONDELCID3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ace Games
Nov 25, 2020 -

Nissan of Downtown L.A. responded

It's so nice to know that you enjoy our service and amenities! Thank you for choosing us and we can't wait to see you again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

November 21, 2020

Le. Service Manager Lance S is a credit to the dealership, and to Nissan in general. He knows how to handle his team. Very Awesome More

by 6th 370Z
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance Sobczak
Nov 23, 2020 -

Nissan of Downtown L.A. responded

We're more than happy to hear that your experience was nothing short of stellar with Lance and our team! We look forward to working with you again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

November 18, 2020

I had a great experience. Staff was courteous, professional and efficient. Our sales rep Victor was awesome! Loved our time there and would definitely recommend their services. Thank you! More

by bryantalvarado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Arias
Nov 20, 2020 -

Nissan of Downtown L.A. responded

Hi Bryan, we are so proud to hear that Victor and our team provided you with such a positive visit with us! We look forward to working with you again! Take care! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

November 16, 2020

Everyone was so courteous, professional and attentive. I felt everyone was working to achieve the best deal for me. It was the ultimate car buying experience for me. More

by cgraves63
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reynaldo, Edi Gaser
Nov 16, 2020 -

Nissan of Downtown L.A. responded

We want nothing but the best for our customers and we're so happy you had such a great experience with us! Congrats on your new car and we look forward to working with you again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

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