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Nissan of Dearborn

Dearborn, MI

4.9
373 Reviews

24501 Michigan Ave

Dearborn, MI

48124

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Showing 373 reviews

January 18, 2020

Straight to the point service. Friendly and direct. Helpful when answering all of my questions. I would definitely recommend this place to anyone who owns a Nissan. More

by Larkin
Recommend Dealer
Yes
Employees Worked With
Jafar Chaaban
Jan 18, 2020 -

Nissan of Dearborn responded

Thank you for the great review! We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to your next visit!

January 07, 2020

They are incompetent!!!! They lied to me on the phone and are not concerned about the quality of work done on my car. I would highly recommend you take you car/business elsewhere. More

by Dylanger
Recommend Dealer
No
Employees Worked With
Aaron Hassell, Chris Dugan
Jan 07, 2020 -

Nissan of Dearborn responded

Hello, We strive to provide our customers with honest, helpful service. We would appreciate a chance to learn about what happened so we can work on fixing anything that went wrong. Please contact me at your convenience. Thank you! Best, Justin Thoman jthoman@nissanofdearborn.com

January 01, 2020

Great dealership , awesome place , very professional place , always clean , good coffee, they treat there customers with respect . There manager team are great service advisor are great also. Technici More

by Rjfbigdog
Recommend Dealer
Yes
Employees Worked With
Aaron Hassell
Jan 01, 2020 -

Nissan of Dearborn responded

We love that you're taking the time to share your thoughts for us. Thank you so much! See you again in the future. We welcome you back.

December 13, 2019

First time customer. The Service Dept. was outstanding! Thank you for servicing and taking care of the recall on my 2019 Nissan Rogue SL - Jason E. More

by Jasontew
Recommend Dealer
Yes
Employees Worked With
Aaron Hassell
Dec 13, 2019 -

Nissan of Dearborn responded

Thanks for allowing us to properly maintain your vehicle, Jason. It was a pleasure to work with you.

November 21, 2019

Takes a minute for them to get up and running. No real amenities just get the job done. I was there at 8:45. Work started much later. It was not busy. Looked like mechanics start after 8:00. More

by awilliams
Recommend Dealer
Yes
Employees Worked With
Aaron Hassell
Nov 22, 2019 -

Nissan of Dearborn responded

Hello, We appreciate your positive review but your feedback is a bit concerning. I regret that the work performed on your vehicle took longer than you had anticipated. We try very hard to remain efficient. If you would like to further discuss your concerns, please contact me when you have a moment. Best regards, Justin Thoman jthoman@nissanofdearborn.com

November 13, 2019

Your sales consultant Nadim was very helpful when my wife and I were making a decision to lease or buy. We ended up buying a new Nissan Rogue. More

by nestorv
Recommend Dealer
Yes
Employees Worked With
Samar Taha
Nov 13, 2019 -

Nissan of Dearborn responded

Thank you for the positive feedback! We are happy to know that you had a good sales experience with us and to know that Nadim was helpful. We value your business and we hope to see you again soon. Enjoy your car!

October 25, 2019

Jafar Chaaban and Justin Thoman were awesome they went above and beyond to take care of not only my car, but me as well. They made everything go smoothly and kept me informed thru out the process. Total p More

by Alfred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jafar (Jay) Chaaban and Justin Thoman
Oct 25, 2019 -

Nissan of Dearborn responded

Hi Alfred, thank you so much for the great review! We are so pleased to hear Jafar and Justin have given you outstanding service. It was a pleasure working with you! We hope to see you again soon!

October 25, 2019

Impressive Great ambience . And very comfortable staff Although I did hear the one staff guy get mad at another staff person for some thing about paperwork th More

by Dr rogue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
She was great
Oct 26, 2019 -

Nissan of Dearborn responded

Thank you for sharing your experience. We are passionate about accuracy and want to be as efficient as possible. We appreciate you letting us know that you enjoyed our facility. Let us know if there is anything else that we can do for you.

October 21, 2019

Excellent Service! Jaafar helped me with the service. He was very professional, polite and accommodating. He took the time to explain everything in detail about my car. More

by AR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaafat
Oct 22, 2019 -

Nissan of Dearborn responded

Thank you for the positive feedback! We are happy to know that Jaafar was helpful, professional, polite, and accommodating during your visit. We hope to see you again soon!

October 20, 2019

Excellent customer service, made a big life purchase easy Buying or leasing a car is one of the largest financial purchase people make, along side a mortgage. Nissan of Dearborn made the process easy, efficie More

by JeffRC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nadim Farhat, Samar Taha
Oct 21, 2019 -

Nissan of Dearborn responded

Thank you, Jeff, for taking the time to share your efficient car-buying experience with Samar and Nadim! We hope you continue to love your brand new ride, and We look forward to taking care of any of your auto needs for years to come.

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