Nissan of Dearborn

The service rep was very polite & thorough. Explained a service plan for oil changes clearly & asked follow up questions to make sure I had a clear understanding of what was being offered to me. Not pushy service plan for oil changes clearly & asked follow up questions to make sure I had a clear understanding of what was being offered to me. Not pushy on the sell! More

The process didn't take long. The dealer was very helpful. The dealership was very clean and spaced. They offered me coffee or hot chocolate while I was waiting. helpful. The dealership was very clean and spaced. They offered me coffee or hot chocolate while I was waiting. More

I had an 8:30 am appointment serviceman was very prompt. The youngman was very pleasant & friendly. The waiting room was very efficient in informing every one of the new disting laws. The youngman was very pleasant & friendly. The waiting room was very efficient in informing every one of the new disting laws. More

Quick and Good Customer Service. Jay is always helpful and professional.Staff had on mask. The building was clean and I did not wait long. and professional.Staff had on mask. The building was clean and I did not wait long. More

This dealership really help me a lot they were very friendly and the manager helped me out a lot. I would come back again for service friendly and the manager helped me out a lot. I would come back again for service More

Every time I’ve taken my car in for servicing the professional team provides excellent care. This dealership has a first class service team with pleasant dispositions. professional team provides excellent care. This dealership has a first class service team with pleasant dispositions. More

Mr. Farhat did an excellent jobno pressure sales. The Mr. Farhat did an excellent job no pressure sales. The only little thing that could've been better was the time it took to complete the paperwork Mr. Farhat did an excellent job no pressure sales. The only little thing that could've been better was the time it took to complete the paperwork More

I have a Q50 Infiniti and Jafar and others in the service department provided phenomenal service and follow- up. It was also cheaper service. A department provided phenomenal service and follow- up. It was also cheaper service. A More

Service Department employees are the best, especially Jafar! I took my car in for an oil change and Jafar and the crew had my vehicle done and cleaned in no time. The service team always advises me of any issues I took my car in for an oil change and Jafar and the crew had my vehicle done and cleaned in no time. The service team always advises me of any issues with my car. I am told whether or not they are urgent. Excellent! More

Friendly, professional Personnel were friendly, professional and willing to work out a sale. This is not a criticism of this particular dealership, but is common to those I Personnel were friendly, professional and willing to work out a sale. This is not a criticism of this particular dealership, but is common to those I have worked with in the last 5 years. In the age of computers, the process takes entirely too long. Maybe it is the ton of paperwork, but when I walk in, paying cash, no lease or financing, with only a trade in, I would think doing the deal would be quick and relatively painless....not so. If there is an area to improve, that is it. Working with the general manager was very good. More