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Nissan of Dearborn

Dearborn, MI

4.9
373 Reviews

24501 Michigan Ave

Dearborn, MI

48124

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Showing 373 reviews

April 11, 2022

Honestly. . I really needed a car! Ashley was one of the first people I’ve meet in Detroit. Please note im from chicago traveling. She made me feel at home and More

by Keyannapatricia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley, Amir Al-Homoudi, Aaron Hassell
Apr 11, 2022 -

Nissan of Dearborn responded

Thank you for taking the time to share such kind feedback about our team! We are honored to have earned your business and hope to welcome you back to Nissan of Dearborn again next time.

April 03, 2022

They are super nice, very helpful. They give me best offer, nice car Thank you More

by Maher gabr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nutasha L. COOKSEY
Apr 03, 2022 -

Nissan of Dearborn responded

Thank you for choosing Nissan of Dearborn, Maher! We appreciate your business and your feedback!

March 29, 2022

Wonderful service and nice staff and very professional . They did a great service to my car and updated me with everything that has to be done for my car. More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Hassell
Mar 29, 2022 -

Nissan of Dearborn responded

Hi Susan, Thank you for your positive review. We are thrilled you had a professional, informative and communicative experience with our team. Thank you for choosing Nissan of Dearborn and we are looking forward to your next visit.

March 25, 2022

Service Dept very helpful. Especially Arron.. think he is the service mgr. Got me right in for my oil change. More

by Joe smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Hassell
Mar 25, 2022 -

Nissan of Dearborn responded

Hi Joe, Thank you for your kind words and please know that you are always welcome here at Nissan of Dearborn.

March 24, 2022

perfect management by nadim nothing else you can say than its a real perfect service More

by Srouralaa1420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
everybody
Mar 24, 2022 -

Nissan of Dearborn responded

Thank you for the positive review and rating! We are happy to know that you were given perfect service at Nissan of Dearborn, and we hope that you will continue to choose us as your dealership!

March 24, 2022

Knowledgeable, professional, honest & friendly service advisors who take customer concerns seriously & do not try to sell you on services you don’t really need. Ease of making an appointment & delivery of More

by Donna Sekulidis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zaid Ghattas
Mar 25, 2022 -

Nissan of Dearborn responded

Donna, We appreciate the wonderful review for our Service Advisors here at Nissan of Dearborn. We know how important it is to focus on the needs of your vehicle and get you back out on the road safely. If you need anything in the future, give us a call.

March 18, 2022

Great customer service at the service department, Zaid was super professional and helpful. I would definitely recommend this place and I will keep going to get my 2019 armada serviced there always. More

by Mohanad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zaid
Mar 19, 2022 -

Nissan of Dearborn responded

Mohanad, we thank you for sharing your great review for us here at Nissan of Dearborn. We strive to provide our customers with the best service possible. We value your business.

March 15, 2022

Excellent customer service and professionalism thanks for all the staff in making the process so smooth More

by Ahmad abou hamia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaafar chaaban
Mar 17, 2022 -

Nissan of Dearborn responded

Ahmad, we thank you for sharing your great review for us here at Nissan of Dearborn. We work hard to provide our customers with a fantastic experience every time.

March 10, 2022

Horrible customer service. We put $500 down to secure a new vehicle that was coming in the next week or two. When it arrived 3 weeks later on a Thursday, Natasha(sales woman) t More

by Motorhead369
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Natasha, Amir Al-Homoudi
Mar 10, 2022 -

Motorhead369 responded

We put willingly $500 down to secure a new vehicle that was coming in the next week or two. When it arrived 3 weeks later on a Thursday, Natasha(sales woman) told us we had to come in within 48 hours or someone else would be able to buy it. Then why did we put money down to hold a vehicle if that wasn't true. WE were NEVER told there was 48hr window to take delivery or we could lose it. This sales woman (Natasha) tried to pressure us to come in and at least sign the paper work and pick it up another day. (Middle of the month purchase) I know times are tough and new cars are hard to get, but if you need to understand what "CUSTOMER SERVICE" is all about. This dealer Nissan of Dearborn(Which was formally called All Pro Nissan) doesn't deserve anyone's business! Once we told you we’re re going somewhere else, you offered to give us oil changes to keep our business. WE got 3 free oil changes anyways from another Nissan dealer which we’re supposed to get anyways!! Your dealer will be black listed from all of our Nissan colleagues.

Mar 10, 2022 -

Nissan of Dearborn responded

Hello, Thank you for taking the time to share your review. We here at Nissan of Dearborn take customer satisfaction very seriously and I would appreciate the opportunity to discuss your recent sales and customer service experience. Would you kindly reach out to me at your convenience to have a further conversation? Best, Nadim Farhat Manager Nissan of Dearborn nfarhat@nissanofdearborn.com

March 09, 2022

The salesperson was very professional and courteous. She went out of her way to find us the car with the color we wanted. More

by dhillard51
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Navigate Mustafa
Mar 09, 2022 -

Nissan of Dearborn responded

We are so pleased to learn that our Sales Team took amazing care of you here at Nissan of Dearborn. We strive to provide our customers with the best service possible. We are happy to read that you purchased a new vehicle here. We hope you love it.

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