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Nissan of Cumming

Cumming, GA

4.5
372 Reviews
Welcome to Nissan of Cumming located at 1310 Buford Highway in Cumming, GA! Our team is excited to share the latest Nissan models with you including the Altima, Maxima, Rogue, Murano & Titan. If you have any questions about the cars you are interested in, please contact us today and we will help you compare the different models and arrange your test drive.
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1310 Buford Hwy

Cumming, GA

30041

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Showing 372 reviews

January 28, 2024

Great deals and good people all around. Would recommend buying from these people. I know I will in the future again. More

by Connor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack
January 28, 2024

No clarity on car prices and discounts. Deceptive auto loan rates. Pressure you to lock-in for the longest term and the highest interest rate. They don’t care about customers best interest More

by Shmsqmr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I don’t even want to remember the name of the sales guy and finance guy. They were not one of the above. You can find their names from my deal records.
Jan 31, 2024 -

Nissan of Cumming responded

I apologize if your experience seemed inconsistent with the transparency and integrity we strive to uphold. It is against our values to lack clarity in pricing or to pressure our guests into financial decisions that don't align with their best interests. We aim to provide comprehensive explanations and fair options tailored to each situation. Your feedback is crucial for us to improve. Please contact me directly to discuss your concerns further, as we are committed to ensuring a fair resolution and restoring your trust in our dealership. Matt Gettys, General Manager Nalley Nissan of Cumming 678-341-4102

January 25, 2024

I was in for recall work on a 2009 Frontier & 3 customers told me they drive by 2-4 dealers to get to Nalley. I was very impressed w/ customer satisfaction More

by Mbkrooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Watkins, Chuck ?
January 24, 2024

Always the best service . Favorite of all I’ve ever been to . Highly recommended. Great team More

by dekaas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Lathem
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2024

Continuing good and timely service with equally good customer service update contacts and hospitality as well! More

by Ty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Lathem
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2024

Well organized service department. Friendly personnel, timely service. Quick checkout look forward to using again More

by Vernon
Recommend Dealer
Yes
Employees Worked With
Nicco
January 19, 2024

I went in for an oil change. The service manager was very helpful and very courteous. They got the work done in a very timely manner and the checkout was very quick. More

by Vernon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicco
January 16, 2024

Was told I had an old pump gasket leak. So since I’ve just been trying these guys out to see how honest and competent they are, I said, I’ll take it to my mechanic that I’ve been using for More

by rlthor65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Why isn’t service department listed?
Jan 17, 2024 -

Nissan of Cumming responded

I appreciate you bringing this to our attention, as it allows us to improve our processes. Our goal is always to provide accurate diagnostics and quality service, and it's concerning that your experience raised doubts about our honesty and competence. Please know that we are committed to regaining your trust and would like to make this right. I would welcome the opportunity to discuss how we can ensure your complete satisfaction going forward. I encourage you to contact me directly so we can review the service provided and address any necessary corrections or training that may be needed with our team. Jamey Lathem, Service Manager Nalley Nissan of Cumming (770) 629-0287

January 15, 2024

I was treated as though they appreciated my business. I did not have to wait for someone to help me. This was my first “well-baby check” as my suv is only 6 months old and all I needed was an oil change. More

by Tiede
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven in Service Dept
January 13, 2024

This dealership always delivers excellent quality and service! The dealership is beautiful and the staff is excellent! Highly recommend! More

by rondamccall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Lathem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac Wright
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