Nissan of Costa Mesa - Service Center

Best customer service you can get Right away very polite and professional. Genuinely cares about the customer. Recommended what I needed and only what I really needed and encouraged me Right away very polite and professional. Genuinely cares about the customer. Recommended what I needed and only what I really needed and encouraged me to do the work on my next visit rather than forcing me or harassing me to do it like other places have. Truly cares about my car, my service and my financial ability to pay for services. I know I don’t have to worry about someone trying to trick me into getting work don’t I don’t really need yet. I got to my appointment and they quickly took care of me. The facilities were very clean and all staff very welcoming. Definitely going back for my next recommended service. More

Quick and easy. Maya Picazo was very helpful and took care of all my questions/concerns. Greater my daughter with a great smile and got us in and out. Maya is very Maya Picazo was very helpful and took care of all my questions/concerns. Greater my daughter with a great smile and got us in and out. Maya is very professional and gives great customer service. More

Overall Satisfied Incredible service! I felt well taken care of, especially by Jaime as usual! Only reason for lower rating is the price was so far beyond what I typ Incredible service! I felt well taken care of, especially by Jaime as usual! Only reason for lower rating is the price was so far beyond what I typically pay & it was something I genuinely did not have the money for. I was pre-warned of pricing so it’s my fault for accepting the offer just because I'm used to being assisted financially when I am in the office with the receptionists at the service desk. I will not do drop off service again so I ensure any financial assistance conversations can be had in person prior to my accepting any services. Additionally I am unable to recommend the Dealership itself because this is not where I purchased my car. I am however able to recommend the Service Center at this dealership for they have always taken good care of me. More

Muy buen servicio atienden de muy buen modo a uno tienen un excelente costumer service desde la primera vez que fui me gusto y lo recomendaría atienden de muy buen modo a uno tienen un excelente costumer service desde la primera vez que fui me gusto y lo recomendaría More

Great service Department Jamie at the service department is absolutely fantastic. Great customer service and very knowledgeable! First class experience that I would recommend Jamie at the service department is absolutely fantastic. Great customer service and very knowledgeable! First class experience that I would recommend to anyone who wants great serevive and friendliness!! More

P0lite, efficient and very professional. Friendly, efficient and professional. Wyatt took us immediately, went over the process and recognized the value of my time. Gave me an estimate of cos Friendly, efficient and professional. Wyatt took us immediately, went over the process and recognized the value of my time. Gave me an estimate of costs and called me promptly when the car was ready. More

Great sales and service We have purchased 5 Nissans from this dealer. Very friendly and no pressure. After buying see Jamie in service for all your maintenance needs. She We have purchased 5 Nissans from this dealer. Very friendly and no pressure. After buying see Jamie in service for all your maintenance needs. She has been great and I recommend this dealer. More

Car check Jamie totally took care of me! Even going herself to pick up my finished car & bringing up front for me to take! I do need new brakes but cannot affor Jamie totally took care of me! Even going herself to pick up my finished car & bringing up front for me to take! I do need new brakes but cannot afford at the moment! My husband said we could get cheaper somewhere else! Otherwise I have total confidence in Orange Coast Nissan! I bought my car there in 2015 & have had only one minor transmission issue that solved itself or went away!! That is why I took it in a couple weeks ago!! More

Horrible service. Horrible and unprofessional service. On hold for more than 30 minutes on the phone. No update on arrival of parts. Rude and arrogant service manager Horrible and unprofessional service. On hold for more than 30 minutes on the phone. No update on arrival of parts. Rude and arrogant service manager. Do not use this dealership. More

Perfect That was a nice experience nissan costa mesa. Staff are friendly. They just change my shock which i didnt knew that was broken. They are honest and v That was a nice experience nissan costa mesa. Staff are friendly. They just change my shock which i didnt knew that was broken. They are honest and very helpful. More