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Nissan of Cool Springs

Franklin, TN

4.8
2,109 Reviews
Call Dealership (615) 953-9767
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212 Comtide Court

Franklin, TN

37067

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2,109 Reviews of Nissan of Cool Springs

January 01, 2023

Everyone was very nice and helpful My salesman Vince Stokes was so helpful and navigated me thru the process . He was very patient considering we had to change my date to get my car signed sealed and de More

by Kathammer1795
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bishoy Rizk, Vincent Stokes
Report | Print
Jan 04, 2023 -

Nissan of Cool Springs responded

Hi, we're happy you found our staff to be so supportive during your experience here at Nissan of Cool Springs. Thank you, and have a fantastic day! Regards, Mark Hepler (615) 790-2500

December 23, 2022

I just moved here to Franklin from Huntsville, AL and set up an appointment with Nissan of Cool Springs. I ended up having a great experience because Michael Harshberge took great care of me. He recommended More

by Russ Ortman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Harshberge
Report | Print
Dec 26, 2022 -

Nissan of Cool Springs responded

Hi Russ, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Cool Springs! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

December 21, 2022

This dealership was great and family friendly. They had the patience to help me find the right car. More

by Dany
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffery Williams , Celia Dukeshier
Report | Print
Dec 21, 2022 -

Nissan of Cool Springs responded

Hello Dany, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

December 11, 2022

The process was really faster and clean through all departaments, Portuguese speaker was one advantage More

by Fespindola21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bishoy Rizk, Celia Dukeshier
Report | Print
Dec 12, 2022 -

Nissan of Cool Springs responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Best Regards, Amber Amarx (615) 861-8514

December 06, 2022

Today’s visit was a pleasant surprise. Everyone was so friendly and helpful. Celia made the experience extremely enjoyable with her fun and welcoming personality. Darius was a great help f More

by MissVA
Recommend Dealer
Yes
Employees Worked With
Darius Fields, Celia Dukeshier
Report | Print
Dec 08, 2022 -

Nissan of Cool Springs responded

MissVA, Thank you for taking the time to leave Celia and Darius such a wonderful review! Please let us know if we can help you with anything in the future. Thank you, Amber Marx 615-790-2500

Dec 08, 2022 -

Nissan of Cool Springs responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Cool Springs! If you have any further questions, please don't hesitate to reach out! Take care!

December 06, 2022

Vincent went above and beyond to help me stay in the price range I needed. Was very helpful and knowledgeable about the cars More

by Catheypugh
Recommend Dealer
Yes
Employees Worked With
Bishoy Rizk, Vincent Stokes
Report | Print
Dec 08, 2022 -

Nissan of Cool Springs responded

Cathey, Thank you for taking the time to leave Vince such a nice review! He is very knowledgeable!! Let us know if you need anything! Thank you, Amber Marx 615-790-2500

Dec 08, 2022 -

Nissan of Cool Springs responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Cool Springs! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 06, 2022

Very friendly. Appearance very nice. Guy that did my tinting and tires explained and very professional. My salesman Marwan fantastic. Explained all the features an More

by Rocky.barth2011
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marwan Babiry
Report | Print
Dec 07, 2022 -

Nissan of Cool Springs responded

Hi, thank you so much for your kind words about your experience here at Nissan of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care! Best Regards, Amber Amarx (615) 861-8514

December 06, 2022

Very friendly and willing to take time to meet our budget goals Did not feel hassled at all. Our agent Celia was great! More

by Thomas.bauman09
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celia Dukeshier
Report | Print
Dec 08, 2022 -

Nissan of Cool Springs responded

Thomas, Thank you for taking the time to let everyone know about our agent Celia!! We appreciate your business. Let us know if we can assist you with anything. Thank you, Amber Marx 615-790-2500

Dec 08, 2022 -

Nissan of Cool Springs responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care! Best Regards, Amber Amarx (615) 861-8514

December 04, 2022

It was time to trade my car. Vincent at CoolSprings was so helpful with setting my appointment marking sure I had all the paperwork I would need and then put me in the car that More

by Joanburdick13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Roundy, Vincent Stokes
Report | Print
Dec 06, 2022 -

Nissan of Cool Springs responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 26, 2022

Everyone was very nice and accommodating during the sales process. Facility was nice and clean. More

by bradshaughnessy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celia Dukeshier
Report | Print
Nov 28, 2022 -

Nissan of Cool Springs responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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