302 Reviews of Nissan of Cookeville - Service Center
The employees are professional and courteous. They go out of their way to be attentive and kind. The waiting area and the restrooms are scrupulously clean. I think the Nissan Dealership is an They go out of their way to be attentive and kind. The waiting area and the restrooms are scrupulously clean. I think the Nissan Dealership is an example of what constitutes an exemplary business. More
My experience at the Nissan Dealership was exceptional. My family and I were on our way for a campus visit when I hit a pothole on my way to Cookeville Friday night. I was concerned about getting it repa My family and I were on our way for a campus visit when I hit a pothole on my way to Cookeville Friday night. I was concerned about getting it repaired in enough time to get back on our way. Omar Benitez was courteous and honest with my repair options and I left with a positive experience and hope. Caleb, the courtesy driver, was very helpful, safe, and 'Johnny on the spot' with the courtesy service provided. If it wasn't for Omar and Caleb, our trip to Cookeville would have ended in disaster. Thank you both and the Nissan team from preventing a cascading series of events that could have ruined a campus visit and our entire weekend! I would definitely have Omar and the team take care of our Nissan repair/service needs. More
I take the maintenance on my titan diesel seriously, your staff answered all my questions the same . As usual Gunner in service bay is knowledgeable. staff answered all my questions the same . As usual Gunner in service bay is knowledgeable. More
Thanks for a great experience. Very friendly people. I had questions and they were answered where I could understand. This is a great dealership. Very friendly people. I had questions and they were answered where I could understand. This is a great dealership. More
I am pleased with maintenance on my pathfinder from scheduling, wait time, waiting room, communication to payment. They do not oversell services. scheduling, wait time, waiting room, communication to payment. They do not oversell services. More
The mechanics were courteous and professional. They had the car returned in good running condition and a timely manner. We will always bring it to Nissan for service. the car returned in good running condition and a timely manner. We will always bring it to Nissan for service. More
Had service done. Everything was seamless and was done quickly. Communication was great and the waiting room was well stocked. Steve as always is knowledgable and great to work with. quickly. Communication was great and the waiting room was well stocked. Steve as always is knowledgable and great to work with. More
Work with Steve for setting appointment and as advisor when I arrive. He keeps me informed on the progress of the maintenance and always explains results well. when I arrive. He keeps me informed on the progress of the maintenance and always explains results well. More