Back

Nissan of Cookeville - Service Center

Cookeville, TN

4.8
302 Reviews

302 Reviews of Nissan of Cookeville - Service Center

Sort by
March 12, 2022

Experience was great, service was great as well. Steve Jones was very helpful and provided needed information about any recall is applicable. More

by pneff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Jones
Mar 15, 2022 -

Nissan of Cookeville responded

Pneff, We appreciate your kind words regarding your service experience. Thank you for your business. We look forward to seeing you at your next visit. Take care!

March 11, 2022

The employees are professional and courteous. They go out of their way to be attentive and kind. The waiting area and the restrooms are scrupulously clean. I think the Nissan Dealership is an More

by Grandmamon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gunnar Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Breeanna Hodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2022 -

Nissan of Cookeville responded

Grandmamon, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Cookeville. We appreciate your business, and look forward to working with you in the future. Have a wonderful week!

March 11, 2022

My service tech Cli t K. Is the best and I will always go to him for service More

by The Ball's
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clint Kennedy
Mar 12, 2022 -

Nissan of Cookeville responded

We appreciate your positive review about your recent experience with us! We appreciate your continued business with our service drive, and look forward to seeing you at your next appointment!

March 09, 2022

My experience at the Nissan Dealership was exceptional. My family and I were on our way for a campus visit when I hit a pothole on my way to Cookeville Friday night. I was concerned about getting it repa More

by richard.easter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Benitez
Mar 10, 2022 -

Nissan of Cookeville responded

Richard.easter, your satisfaction is our top priority. We appreciate your kind words and business greatly. If we can do anything further for you please let us know! Have a wonderful rest of your week.

February 24, 2022

I take the maintenance on my titan diesel seriously, your staff answered all my questions the same . As usual Gunner in service bay is knowledgeable. More

by a1apollo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gunnar Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2022 -

Nissan of Cookeville responded

A1apollo, your wonderful feedback and rating mean a lot to us. We appreciate your kind comments, and look forward to continuing to be your one stop stop for automotive needs. If we can do anything further for you, please let us know. Have a great weekend!

February 22, 2022

Thanks for a great experience. Very friendly people. I had questions and they were answered where I could understand. This is a great dealership. More

by bause
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Benitez
Feb 24, 2022 -

Nissan of Cookeville responded

Hi Bause, thank you so much for your positive comments about Nissan Of Cookeville! We appreciate your business and look forward to working with you in the future. Have a wonderful day!

February 22, 2022

I am pleased with maintenance on my pathfinder from scheduling, wait time, waiting room, communication to payment. They do not oversell services. More

by Cookeville Nissan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gunnar Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Benitez, Steve Jones
Feb 24, 2022 -

Nissan of Cookeville responded

Cookeville Nissan, we are so happy to read such a great review about Nissan Of Cookeville! We appreciate your continued business with our dealership, and look forward to working with you at your next visit. Have a wonderful rest of your week!

February 13, 2022

The mechanics were courteous and professional. They had the car returned in good running condition and a timely manner. We will always bring it to Nissan for service. More

by Grandmamon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gunnar Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Benitez, Steve Jones
Feb 16, 2022 -

Nissan of Cookeville responded

Grandmamon, we are very happy we could provide you with a positive experience! We appreciate your business and look forward to working with you again in the future. Have a wonderful week!

February 08, 2022

Had service done. Everything was seamless and was done quickly. Communication was great and the waiting room was well stocked. Steve as always is knowledgable and great to work with. More

by A Cantrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Jones
Feb 11, 2022 -

Nissan of Cookeville responded

A Cantrell, thanks for your praise and kind comments about our team. We appreciate your continued business with our dealership, and look forward to seeing you at your next visit. Take care!

February 05, 2022

Work with Steve for setting appointment and as advisor when I arrive. He keeps me informed on the progress of the maintenance and always explains results well. More

by oldgrtone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Baymiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Jones
...
9
...