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Nissan of Cookeville - Service Center

Cookeville, TN

4.8
302 Reviews

302 Reviews of Nissan of Cookeville - Service Center

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April 17, 2022

Never had anything but great service from this dealership. From purchasing my car last year to having it service. 5 star. More

by S Carter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gunnar Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Benitez, Steve Jones
Apr 19, 2022 -

Nissan of Cookeville responded

S Carter, we are thankful for your business with our service department. If we can do anything further for you, please let us know. Have a wonderful day!

April 14, 2022

Everything was great - call for the appointment time, an accurate projection of how long it would take, and professionalism of staff!! More

by golfnfran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gunnar Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Benitez, Steve Jones
Apr 17, 2022 -

Nissan of Cookeville responded

Hi Golfnfran, thank you so much for your positive comments about Nissan Of Cookeville! We appreciate your kind words and look forward to working with you in the future. Have a wonderful day!

April 13, 2022

Service dept. was great to work with on 2 recalls on my 2016 Altima SR. Couldn't be more pleased. Also talked to Alex about maybe trading cars soon. He was so nice More

by Carolyn
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alexander Kapamas
Apr 15, 2022 -

Nissan of Cookeville responded

Hi Carolyn, we are very happy to have provided you with such a positive experience! We appreciate your business, and look forward to working with you in the future. Take care!

April 07, 2022

one of the best dealerships that I have ever been to, friendly service department, not pushy about additional work. More

by AJKUNKLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Page
Apr 09, 2022 -

Nissan of Cookeville responded

Ajkunkle, thank you for your kind words and this wonderful review! We appreciate your business with our service department, and look forward to working with you at your next service visit. Take care!

April 05, 2022

We only came in for an oil change on my car, and left with a new truck for my husband !! Robbie is the best salesperson ever, no push, no stress, just there to answer questions. He also made the "negot More

by Betteb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gunnar Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Harrison
Apr 07, 2022 -

Nissan of Cookeville responded

Betteb, thank you for your kind review. We are thrilled that our staff went above and beyond to exceed your expectations. We are thankful for your time and business. If we can do anything further to help you throughout the ownership of your vehicle, please let us know. Have a wonderful rest of your week!

April 02, 2022

Service was again as usual,friendly, knowledgeable, thorough and timely. I try to keep my vehicles as long as practical, and I am happy with this my first Nissan, over seven years and 100,000 miles on More

by kcontk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gunnar Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2022 -

Nissan of Cookeville responded

Kcontk, it's experiences like yours that really keep us motivated! We are thankful for your kind words and business. If we can do anything further for you, please let us know. Have a wonderful day!

March 31, 2022

Everyone here is terrific and very customer oriented. We have bought three vehicles over the course of five years and we are treated like family. More

by mllashaway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Breeanna Hodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Jones
Apr 03, 2022 -

Nissan of Cookeville responded

Mllashaway, thank you for your kind words and this wonderful review! We are grateful for your time and business. If we can do anything further for you, please just let us know. Have a wonderful weekend!!

March 19, 2022

Great service. Omar was a pleasure to work with. He was very kind and helpful. More

by burrisx4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Benitez
Mar 23, 2022 -

Nissan of Cookeville responded

Burrisx4, we're glad you had such a wonderful experience with us! We appreciate your business with our service drive. Have a great week!

March 17, 2022

Service was done efficiently and the tech doing my service treated my vehicle like it was his own. My vehicle was given back to me as clean as it was when it went in. There was a mix up on my service More

by mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
nick
Mar 20, 2022 -

Nissan of Cookeville responded

Thank you again for taking the time to let us know how we did. We appreciate you using our service drive and look forward to working with you in the future. We hope you have a great day!

March 14, 2022

Steve Jones was very helpful with getting my car in and out quickly and keeping me informed. More

by dgoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Jones
Mar 16, 2022 -

Nissan of Cookeville responded

Hi Dgoff! We're so happy we were able to help you out! We appreciate your business with our service drive and will see you at your next visit! Take care.

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