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Nissan of Cookeville - Service Center

Cookeville, TN

4.8
302 Reviews

302 Reviews of Nissan of Cookeville - Service Center

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June 29, 2022

Excellent customer service. Nick was exceptionally helpful. Took less than than we’d expected. Thank you! More

by Tbaile5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Page
Jun 30, 2022 -

Nissan of Cookeville responded

Tbaile5, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Cookeville! We appreciate your business and look forward to seeing you at your next visit. Have a wonderful day!

June 24, 2022

Gunnar Gray was very nice & pleasant to deal with. Work was completed in a timely manner.. More

by jnbrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gunnar Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Nissan of Cookeville responded

We appreciate your positive review about your recent experience with us! We are grateful for your business and look forward to seeing you at your next visit!

June 08, 2022

Gunnar was very professional and through with explaining the options and work to be completed. He also did a good job of listening and I never felt he was just trying to sell me something I didn’t need. He More

by Casey.l.bouldin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gunnar Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Nissan of Cookeville responded

Hi Casey.I.bouldin, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cookeville, and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

June 03, 2022

The only service center I will ever use for my Nissan. Staff is exceptional. Thank you. More

by Wings38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Benitez
Jun 07, 2022 -

Nissan of Cookeville responded

Wings38, we are so happy to read such a great review about Nissan Of Cookeville! We appreciate your business. Have a great week!

May 21, 2022

Steve Jones has assisted us on several service visits. We've always found him to be knowledgeable, courteous and extremely helpful. We can always depend on his advice about anything concerning our car. More

by demulder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Jones
May 25, 2022 -

Nissan of Cookeville responded

Hi Demulder, thank you for taking the time to leave a review for us at Nissan Of Cookeville. We're happy we could meet your expectations! We appreciate your continued business with our service drive. If we can do anything further for you, please just let us know. Have a wonderful day.

May 17, 2022

The service advisors go out of their way to be helpful and straight up about whether or not something will work. I brought in some aftermarket running boards for installation on my Rogue, and they told m More

by rcthames
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clint Kennedy, Nicholas Page
May 19, 2022 -

Nissan of Cookeville responded

Rcthames, we are glad we could help! If we can do anything further for you, please let us know. We appreciate your business.

May 14, 2022

Awesome customer service from Lance and Alex. Had a great experience making my first big purchase. More

by sbpennycuff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Boles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance McNees
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Kapamas
May 18, 2022 -

Nissan of Cookeville responded

Sbpennycuff, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Cookeville! We are thrilled to have earned your business. If we can do anything further for you, please let us know. Have a wonderful day!

May 10, 2022

They are always very professional, prompt with good amenities at the dealership. They finished on time and for a fair price. Highly recommended More

by sgmidf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Jones
May 12, 2022 -

Nissan of Cookeville responded

Sgmidf, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Cookeville. We are grateful for your time and business. If we can do anything further for you, please let us know. Have a wonderful rest of your week.

April 29, 2022

Always happy to take my cars here. Omar is amazing and helpful. Kind of disappointed in the prices this time. They're charging over $60 to replace a rear tail light bulb(just 5 bolts) More

by marc.seng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gunnar Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Benitez
May 04, 2022 -

Nissan of Cookeville responded

Marc.seng, we really appreciate your feedback! We are grateful for your business with our service drive. We understand your concern regarding pricing, and will gladly speak with you regarding our structure if you would like. If we can do anything further for you, please let us know. Have a wonderful week!

April 28, 2022

Like dealing with family. They are second to none. We are now friends with them and they recognize us and call us by name. Everyone is great. More

by mllashaway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gunnar Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Breeanna Hodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Benitez, Steve Jones
Apr 30, 2022 -

Nissan of Cookeville responded

Hi Mllashaway, we are very happy to have provided you with such a positive experience! We are always excited to see you all come in and speak with us. If we can do anything further for you, please let us know. We appreciate your continued business and friendship with us. Have a wonderful weekend!

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