Nissan of Cookeville - Service Center

Eli is a great employee and was a great help when I needed service done. needed service done. More

Eli has done a great job by providing me all of the needs and wants. His personality is great and is one that is rare these days! and wants. His personality is great and is one that is rare these days! More

Just left nissan a cookevill and got my oil changed. Tires rotated & air filter..Gunnar is the best. Thank you.. Tires rotated & air filter..Gunnar is the best. Thank you.. More

Eli was very nice and helpful keep me informed on was being done and about how long it would take very good experience being done and about how long it would take very good experience More

Relentless pursuit of perfection with outstanding customer support. Eli is a customer minded service manager with a passion for solving problems not just kicking them down the road. Our recent purcha customer support. Eli is a customer minded service manager with a passion for solving problems not just kicking them down the road. Our recent purchase has had a few issues, product related not service related, that have been very challenging. Eli and team have been champions in our corner thus far. It is refreshing to know that as issues come up they will be resolved to their absolute best. Keep up the great work. I am very optimistic our issues will be resolved, one way or another. It will be nice to have our new ride back on the road safely. More

We bought a 2017 Kia Sportage Turbo from Nissan in October of 2022. That in itself was a good experience. But on June 17, 2023 I brought the Kia in for an oil change. That evening there was a loud kno October of 2022. That in itself was a good experience. But on June 17, 2023 I brought the Kia in for an oil change. That evening there was a loud knocking in the engine. Long story short, Tito worked on our behalf with Kia and we just picked up our Kia this evening, only 15 days later, with a brand new engine at ZERO cost to us! Rental car and towing was all reimbursed! Tito was very instrumental in working for us as the middle man to make sure everything went smooth. I cannot recommend him high enough. Excellent customer Service. Thanks again, Tito! More

Great service and the people there are very nice I would recommend going there for sure they have great deals on there cars recommend going there for sure they have great deals on there cars More

Nicholas Page helped me while getting my Rogue serviced today. Not only was he very considerate of my time and budget, he was very knowledgeable about my car and helped me to determine repairs to be made. today. Not only was he very considerate of my time and budget, he was very knowledgeable about my car and helped me to determine repairs to be made. He is polite and very attentive to customer needs. Thanks as always Cookeville Nissan! More

The service tech lied to us about what was needed for our car. The repairs they quoted would not have fixed our Pathfinder and would have cost us thousands more than what was actually needed. Replaced a batt car. The repairs they quoted would not have fixed our Pathfinder and would have cost us thousands more than what was actually needed. Replaced a battery that was fine and charged us an outrageous price for it. Beware of this dealership! More