Back

Nissan of Cookeville - Service Center

Cookeville, TN

4.8
302 Reviews

302 Reviews of Nissan of Cookeville - Service Center

Sort by
March 09, 2020

Took my 2020 Rogue in for its two week service check and was impressed how quickly service was completed. I watched from the customer lounge window provided for viewing and was pleased by all the areas of t More

by stewartfamilyfarm
Recommend Dealer
Yes
Employees Worked With
Omar Benitez
Mar 09, 2020 -

Nissan of Cookeville responded

Thank you so much for your kind words and for taking the time to leave us this wonderful feedback! Seth Wells, Owner Loyalty Manager Nissan of Cookeville Call (931) 528-7715 and ask for Seth. I'm available Monday through Friday 8 am to 3 pm.

March 04, 2020

Where’s the paperwork? I am curious if you actually read and respond to this review. Excellent service all the way around and we are very please. The computers were not wo More

by ShawnP6054
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ledford
Mar 04, 2020 -

Nissan of Cookeville responded

Hi Shawn, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We're happy to hear that you had a positive experience. Please feel free to get in touch with us directly about the printout. Thanks! Seth Wells, Owner Loyalty Manager Nissan of Cookeville (931) 528-7715

March 03, 2020

My wife and I took our vehicles in on a Sat at 8 am and we were in and out within an hour it was awesome. More

by Dssj1982
Recommend Dealer
Yes
Employees Worked With
Omar Benitez
Mar 03, 2020 -

Nissan of Cookeville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Nissan of Cookeville. Seth Wells, Owner Loyalty Manager Nissan of Cookeville (931) 528-7715

March 01, 2020

Derrick was the first to approach me at Nissan of Cookeville.He gave such great customer service and answered all my questions in great manner! More

by Amber
Recommend Dealer
Yes
Employees Worked With
Derrick McMurry
Mar 01, 2020 -

Nissan of Cookeville responded

Hi Amber, We are very happy to hear that Derrick provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Seth Wells, Owner Loyalty Manager Nissan of Cookeville Call (931) 528-7715

February 29, 2020

Service Steve always takes care of me. I really appreciate how Steve is understanding to my issue, cost constraints and timing. He is a significant part of th More

by lee.brantley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Skarzynski, Steve Jones
Feb 29, 2020 -

Nissan of Cookeville responded

Hi Lee, We are very happy to hear that Steve always takes good care of you and that he provided you with such a positive experience on your recent visit! We sincerely value your business and look forward to your next visit. Seth Wells, Owner Loyalty Manager Nissan of Cookeville (931) 528-7715

February 29, 2020

Omar is awesome & Nissan is the very best . I have purchased 3 muranos at Cookeville Nissan and have been extremely satisfied. I wouldn’t go anywhere else. More

by hjunejune
Recommend Dealer
Yes
Employees Worked With
Omar Benitez
Feb 29, 2020 -

Nissan of Cookeville responded

Thank you, it has been a pleasure serving you! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Nissan of Cookeville, we look forward to seeing you next time! Seth Wells, Owner Loyalty Manager Nissan of Cookeville (931) 528-7715

February 27, 2020

I love this dealership but was disappointed I wasn’t informed about a new roadside assistance program charge on my invoice that I didn’t see till I got home. It was a great visit other than that. More

by Bumsky2
Recommend Dealer
Yes
Employees Worked With
Girl at front desk. Didn’t get her name. , Omar Benitez, David Ledford
Feb 27, 2020 -

Nissan of Cookeville responded

Hi, Thank you for taking the time to submit a review. We are so glad our team could assist you. We apologize, however, for lack of communication regarding the roadside assistance program change. If you would like to further discuss your concerns, feel free to contact me at your convenience. Seth Wells, Owner Loyalty Manager Nissan of Cookeville (931) 528-7715

February 26, 2020

David was professional during business on the day I took the car in for repair. Good customer service. The place was clean also, will be back. More

by Blomand
Recommend Dealer
Yes
Employees Worked With
David Ledford
Feb 26, 2020 -

Nissan of Cookeville responded

Thank you for your review and your kind words about David! Our customers are our top priority and your feedback is greatly appreciated. All of us at Nissan of Cookeville are glad to have you as a customer. Seth Wells, Owner Loyalty Manager Nissan of Cookeville (931) 528-7715

February 25, 2020

As usual, the dealership provides outstanding service. Easy to schedule an appointment, always ready when you arrive, service performed well, correctly and in a reasonable amount off time. Steve Jones the More

by oldgrtone
Recommend Dealer
Yes
Employees Worked With
Pete Baymiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Jones
Feb 25, 2020 -

Nissan of Cookeville responded

Thank you for your review and your kind words for Steve! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Nissan of Cookeville! Seth Wells, Owner Loyalty Manager Nissan of Cookeville Call (931) 528-7715

February 23, 2020

always helpful and friendly staff always answer my questions and try to be helpful to make me feel like a valued customer no matter how silly the question seems to be More

by rogue owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Jones
Feb 23, 2020 -

Nissan of Cookeville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Seth Wells, Owner Loyalty Manager Nissan of Cookeville Call (931) 528-7715

...
22
...