Nissan of Cookeville - Service Center

Very friendly and very efficient. Brought me water while I waited and gave me a chance to look around because my lease runs out in September.. I waited and gave me a chance to look around because my lease runs out in September.. More

Great Service I spoke with Steve Jones, He is always friendly and helpful. My vehicle taken in as soon as I arrived and return to me with in an hour. Wow !!! I spoke with Steve Jones, He is always friendly and helpful. My vehicle taken in as soon as I arrived and return to me with in an hour. Wow !!! More

My Altima's first oil change. I was given a time to come by Cookeville Nissan for the first service on my 2019 Altima. I arrived about five minutes before my appointment time, and I was given a time to come by Cookeville Nissan for the first service on my 2019 Altima. I arrived about five minutes before my appointment time, and i was brought straight into the service area. The service was quick, taking about 35 minutes. Everything was done without any problems. The only thing I noticed that wasn't done was that the service was not recorded in my warranty book. More

Loyal Nissan Customer Nissan employees are very respectful and try and make your wait time comfortable. The service staff are thorough. They have not pushed sales on me, Nissan employees are very respectful and try and make your wait time comfortable. The service staff are thorough. They have not pushed sales on me, and even told me when they noticed a defect, they would show me. More

It was just fine I retired from Nissan in 1996. I worked in the engineering dept. I also lived 2 years in the head office in Tokyo,Japan. When I moved to Crossville T I retired from Nissan in 1996. I worked in the engineering dept. I also lived 2 years in the head office in Tokyo,Japan. When I moved to Crossville Tn. I chose Nissan in Cookeville. for leaseing and buying. I met Pete Baymiller as my car salesman. I like him and thank him to help me. I also like the Service Dept. I also like Steve Jones. Thank all of you. Paul G Cousino More

Quick and well done. Our fog lights were professionally installed in a timely manner. The appointment was quick and easy to make and our scheduled visit time was honored. Our fog lights were professionally installed in a timely manner. The appointment was quick and easy to make and our scheduled visit time was honored. More

I was pleased that even though I arrived early for my appointment and more was done than originally scheduled, I didn't have to wait very long. appointment and more was done than originally scheduled, I didn't have to wait very long. More

Great customer service I called to get appointment to have our Versa looked at for making rattling noise in blower. I got appointment within a day . The receptionist was ver I called to get appointment to have our Versa looked at for making rattling noise in blower. I got appointment within a day . The receptionist was very nice and so were the service people I dealt with. It is never fun to spend money in hard times, but our Versa is a great car and she deserves it! The costs were explained to me and they kept me informed. They fixed the problem and I got out of there in the time they approximated for me. I want to thank all the service people at Nissan. When it is possible, I believe my next purchase will be there. More

SERVICE VISIT GREAT CUSTOMER SERVICE. I WAS MET IN THE SERVICE LINE PROMPTLY, TOLD EXACTLY HOW LONG I WOULD WAIT, AND RECEIVED REGULAR UPDATES. THE STAFF WERE VER GREAT CUSTOMER SERVICE. I WAS MET IN THE SERVICE LINE PROMPTLY, TOLD EXACTLY HOW LONG I WOULD WAIT, AND RECEIVED REGULAR UPDATES. THE STAFF WERE VERY METICULOUS WITH MY VEHICLE AS IT CAME OUT WITH PAPER/WRAPPING AFTER THE VISIT. HIGHLY RECOMMEND THE DEALERSHIP. More