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Nissan of Cookeville - Service Center

Cookeville, TN

4.8
302 Reviews

302 Reviews of Nissan of Cookeville - Service Center

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December 10, 2020

Everything works at this dealership. Service department does a great job maintaining my 2015 Altima. This time parts needed to be ordered and I was scheduled for the installation for the day after the part More

by afmsgret
Friendliness
Recommend Dealer
Yes
Employees Worked With
Clinton was the service advisor
December 10, 2020

Steve diagnosed my problem quickly and the service department did their usual job in fixing my problem and was even able to do routine maintenance while I waited., Thanks. More

by mhead0716
Recommend Dealer
Yes
Employees Worked With
Steve Jones
November 28, 2020

The business was very busy, but my service appointment was right on time. The work was performed accurately and fast. Omar was friendly and helpful. More

by chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Benitez
November 20, 2020

Gunnar was very efficient. My 30,000 mile service was completed, recalls checked, and my car was washed in less than two hours. I’ll gladly recommend Nissan of Cookeville to my friends. More

by larryctalley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gunnar Gray
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2020

The young man in the service department was short and quick almost like he didn't want to be there when asked a question he was short like he didn't have an answer More

by Bronaldj3Barney59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrek St.John
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2020

Great Dealership! Have sent our Neighbors there and Great Dealership! Have sent our Neighbors there and they bought a new Murano. Thanks to Omar, Jeff, and Scott. Happy Holidays! Norman Harriett a More

by timparoad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Benitez, Thomas Scott
October 02, 2020

Excellent service. Smart friendly staff all the way around. All ready sent a friend to your dealership and they bought a car. Also told them the service department is unmatched. More

by cardean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Jones
September 29, 2020

Great deals and they provide an excellent service to when ever I need routine or unexpected maintenance. Sales and service staff are very friendly, knowledgeable, helpful and concerned. More

by mllashaway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Boles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Breeanna Hodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Benitez, Steve Jones
September 25, 2020

I sent my grandson and he could not believe how nice all the personnel was from the inital contact by phone. They r the best! More

by Ahobbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Scott
August 30, 2020

Everyone at the dealership was helpful and very knowledgeable. Very clean facility. Omar stayed on top of the services being performed and kept me updated. More

by snotoy2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Benitez
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