Nissan of Cookeville - Service Center

My check engine light was on. I live in Crossville and went to Auto Zone to test the cause. They said there was no error code. I searched the web and a Nissan site suggested disconnecting the negative bat went to Auto Zone to test the cause. They said there was no error code. I searched the web and a Nissan site suggested disconnecting the negative battery cable for a minute. That didn’t work but it changed a few settings. Saturday I needed to deliver some cats too Cookeville so after I decided to stop in to the service department. I explained what I did and Steve Jones said it would take about an hour. It required a software update and I was on my way by 12:30. My wife and I have both been impressed with the service department. More

Everyone is very friendly, competent, and helpful. They wasted no time servicing my vehicle. I look forward to getting my truck serviced there again. I'm impressed! wasted no time servicing my vehicle. I look forward to getting my truck serviced there again. I'm impressed! More

Purchases a 2021 Rogue, didn't have a garage opener on the car ,so I ordered and paid for one. After about 2 months I call and was told we have the part, Took the car in to have it put in. Got home rea the car ,so I ordered and paid for one. After about 2 months I call and was told we have the part, Took the car in to have it put in. Got home read the how to install it, didn't work so I call the mfg. Was told car was not receiving signal. Had someone come out to make sure that was happening. Took car back to dealer and was told they would order new part. I'm 6 weeks from that so called parts department and was told no record that part had been ordered. Waiting for call from dealership. More

Great customer service, I didn't make a appointment and they were prompt, got me in and out and it was a very easy process. they were prompt, got me in and out and it was a very easy process. More

Explained everything. Very nice. Waiting room neat and clean. Provided transportation to Hobby Lobby to shop while car was worked on, then picked me back up clean. Provided transportation to Hobby Lobby to shop while car was worked on, then picked me back up More

I appreciated the efforts and time for the staff's work as it was professional and timely. Everything was explained, and I felt comfortable with the explanations. as it was professional and timely. Everything was explained, and I felt comfortable with the explanations. More

In and out quick, a little pricier than I was expecting, but worth it to know that my vehicle was taken care of. Good job! but worth it to know that my vehicle was taken care of. Good job! More

My first visit to the service dept ....It was a very pleasant experience!!! Thank you for being so nice!!! I will spread the word to friends !!! pleasant experience!!! Thank you for being so nice!!! I will spread the word to friends !!! More