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Nissan of Cookeville - Service Center

Cookeville, TN

4.8
302 Reviews

302 Reviews of Nissan of Cookeville - Service Center

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July 01, 2021

Everyone treats us like royalty. We have bought two vehicles from this dealership. I have recommended it to all of my friends and family and neighbors. More

by mllashaway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Boles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Breeanna Hodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Jones
Jul 02, 2021 -

Nissan of Cookeville responded

Hi Mllashaway, thank you so much for your positive comments about Nissan Of Cookeville! We appreciate the opportunity to have earned your business and recommendation to your friends and family! We enjoyed getting to work with you all and look forward to being here for you during the ownership of your vehicles. Have a wonderful weekend!

June 26, 2021

They got me in fast, reasonable rate, educated me and I’m forever grateful! More

by Jennaye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gunnar Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Benitez, Steve Jones, Thomas Scott
Jul 02, 2021 -

Nissan of Cookeville responded

Thank you very much, here at Nissan Of Cookeville we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (931) 528-7715. Thank you again for your support. Sincerely, Nissan Of Cookeville

June 08, 2021

i was in dealership 6-7-2021 for a recall and had water leak inside car i was told it was sun roof drain was stopped up they told me it would be over 300 with taxi said no i got home and i cleaned sunroof More

by trudel_
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Steve Jones
Jul 09, 2021 -

Nissan of Cookeville responded

Mr. Trudel_, We apologize for any lack of communication as to the Nissan process implemented here. While we understand YouTube has a video, the way Nissan has the job completed is more in depth. Cleaning out the sunroof drains involves removing pieces and ensuring all the debris under, in, and around the drains are all thoroughly cleaned before placing everything back together. We appreciate you coming to our dealership and allowing us the opportunity to speak with you. If we can be of any more help, please let us know. Thank you Nissan of Cookeville 931-528-7715

June 08, 2021

This dealership provides excellent service and that is one of the reasons I drive 44 mile to ha have my vehicle serviced!I was in and out in about 30 minutes! More

by Teach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Jones
Jun 09, 2021 -

Nissan of Cookeville responded

Teach, your satisfaction is our top priority. We appreciate your continued business with us and look forward to seeing you at your next visit. Take care!

May 12, 2021

I had a very positive experience with the service department. Omar will always be my service technician of choice. He is friendly, helpful, and prompt. The entire team seems to work well together to More

by Chandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Benitez
Jun 15, 2021 -

Nissan of Cookeville responded

Chandra, thanks for your praise and kind comments about our team. We appreciate your business and look forward to serving you in the future!

May 12, 2021

As always excellent service experience. Steve Jones makes getting service a breeze - from making appointment, arriving at dealership, keeping me informed during service and delivering vehicle back (clean) wh More

by oldgrtone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Baymiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Jones
Jun 15, 2021 -

Nissan of Cookeville responded

Oldgrtone, we're glad to hear you enjoyed your visit. We appreciate your continued business with our dealership. We look forward to your next visit! Take care!

May 12, 2021

Everyone at the dealership is great. They are super friendly and welcoming. Everything from the sales people to the service department is amazing. The price was pretty good too. More

by Clind1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Scott
Jun 15, 2021 -

Nissan of Cookeville responded

Clind1, thanks for your praise and kind comments about our team. We appreciate the opportunity to earn your business and look forward to working with you in the future!

May 06, 2021

The young man was very nice I just don't remember his name. 5 stars for him. I was there for oil change .Hope you have a great day. More

by Anita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry I don't remember his name but I will give him 5 stars, he was very nice
Jun 09, 2021 -

Nissan of Cookeville responded

Anita, your wonderful feedback and rating mean a lot to us. We appreciate your business and look forward to seeing you at your next visit. Have an awesome day!

May 06, 2021

Warm and welcoming staff! Great service. Didn’t take very long at all and was made to feel welcome. I would recommend Cookeville Nissan to anyone. More

by Loretta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gunnar Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Nissan of Cookeville responded

Loretta, we are so happy to read such a great review about Nissan Of Cookeville! We appreciate your business and look forward to working with you in the future. Thank you again!

May 01, 2021

Very helpful scheduling a tire purchase. Everyone was very professional. I was able to prepay to secure the April tire discounts. They went above and beyond to make it happen. Thanks More

by Pathfinder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gunnar Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Nissan of Cookeville responded

Pathfinder, we are very happy we could provide you with a positive experience! We appreciate your kind review along with your business!

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