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Nissan of Cookeville - Service Center

Cookeville, TN

4.8
302 Reviews

302 Reviews of Nissan of Cookeville - Service Center

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August 11, 2021

Steve and Clint were awesome as usual. They are professional and courteous even when delivering news you may not want to hear about your vehicle. Thank you. More

by richardebillings
Friendliness
Recommend Dealer
Yes
Employees Worked With
Clint, Steve Jones
Aug 16, 2021 -

Nissan of Cookeville responded

Richardebillings, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Cookeville. We appreciate your business with our service department and look forward to working with you in the future.

August 10, 2021

Very efficient arrival and service. Neat and clean waiting area. Staff seemed to be friendly and willing to answer my questions. I will use this dealership again. More

by gavinmoffat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Benitez
Aug 16, 2021 -

Nissan of Cookeville responded

Hi Gavinmoffat, thank you so much for your positive comments about Nissan Of Cookeville! We appreciate your business and look forward to seeing you on the road!

August 08, 2021

I had a wait at the door for a few minutes. A car was in the middle and not moved forward. Steve noticed me and came to my car and took care of me. More

by swartzwj
Recommend Dealer
Yes
Employees Worked With
Steve Jones
Aug 16, 2021 -

Nissan of Cookeville responded

swartzwj, We apologize for your wait time. We try to be as diligent as possible with keeping the drive moving. We appreciate your business and look forward to seeing you on the road.

August 04, 2021

We were provided with great service. From calling to make the appointment,all the way until the service was completed. They were fast and friendly and very efficient. More

by jules78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gunnar Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Nissan of Cookeville responded

Jules78, we're happy you found our staff to be so supportive during your experience here at Nissan Of Cookeville. We appreciate your business!

July 29, 2021

We just moved here from Houston, TX and I must say this dealership is 100% better than the one we left. EXCELLENT CUSTOMER SERVICE!! Gunnar is the best!! More

by pattym
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gunnar Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Nissan of Cookeville responded

Thank you again for taking the time to let us know how we did. We appreciate your business and look forward to seeing you at your next visit. We hope you have a great day!

July 27, 2021

Friendly people and service didn’t take as long as I thought it would! Dealership had a nice waiting area & bathrooms were clean. Great experience. More

by Dennis E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Benitez
July 27, 2021

I am very satisfied with the way I am treated and the way that this dealership and service center takes care of all of our cars needs. More

by mllashaway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Breeanna Hodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Jones
July 26, 2021

Omar was awesome, such a friendly guy you could not help but like him. Spent about 30 minutes at the dealership and was out and gone. Great bunch of guys. I have never had anyone but Nissan service my car More

by wayneb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gunnar Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Benitez, Steve Jones
July 08, 2021

I brought my 2019 Altima in for service after not being able to start or even open the car doors using the key fobs. I eventually did get the car started and set up an appointment online.I arrived at the d More

by growej
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Jones
Jul 13, 2021 -

Nissan of Cookeville responded

Growej, thank you for sharing your experience! We appreciate your business. If we can do anything further for you. please give us a call or stop by.

July 01, 2021

Everyone was professional and courteous as always. Fast service also. More

by richardebillings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Jones
Jul 02, 2021 -

Nissan of Cookeville responded

Thank you again for taking the time to let us know how we did. We appreciate your business and look forward to seeing you at your next visit. We hope you have a great day!

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