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Nissan of Cookeville

Cookeville, TN

4.9
5,579 Reviews
Welcome to Nissan of Cookeville, located at 501 Neal Street in Cookeville, TN. Serving Cookeville, Crossville, Lebanon, Livingston, Murfreesboro and Carthage, we're dedicated to exceeding our customer's expectations every day of the year. Nissan of Cookeville welcomes you to come and shop the area's largest selection of new Nissans and extensive pre-owned selection . We'll buy your vehicle even if you don't buy from us. Our sales staff will patiently work with you to select the best car, truck or SUV at the best price to fit your particular needs. You can easily schedule a service appointment on this website or feel free to call us and we'll be happy to take care of you. Our parts and service department is ready to help with any maintenance or service needs that you may have. We also have Nissan rental cars available in case you're only here for a short time. Nissan of Cookeville is proud to share our MyNissan Rewards Program : It's our way of rewarding our best customers...YOU! No Cost! Earn points for service work! Preloaded with sales and service points! One Point=One Dollar! Spend points for service or sales back here at our dealership! Personal website to track points and shop Rewards+Plus! Only 1 account per household necessary! Nissan of Cookeville in TN is your Cookeville Nissan dealership! Nissan Cookeville your car dealership in Cookeville, TN invites you to explore our dealership , our website or feel free to call us with any question...we're here to serve you. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online , request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather
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501 Neal Street

Cookeville, TN

38501

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Showing 5,579 reviews

April 09, 2012

I have purchased more than (30) new cars and this was my third new car purchase from Nissan of Cookeville. Although I visited and test drove numerous other SUVs of other makes and from other dealers, I was More

by harry kaufman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 10, 2012 -

Nissan of Cookeville responded

Thank you very much for the review! All of us here at Nissan of Cookeville strive to have the best customer service! We want all of our customers to be treated like family. Hope to see you in for your first oil change!

April 08, 2012

Typical car dealer crap people hate. Didn't like our offer and then proceeded to berate us and make us justify it. All I needed to hear was that they didn't want to take the offer. Michael left in the More

by bgdaddysp
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Justin Garza
Apr 24, 2012 -

Nissan of Cookeville responded

I apologize you feel this way. We try to to make everybody happy but sometimes mis-communication or other events prevent excellent service. The vehicle unfortunately is a demonstrator and is considered new. The price advertised online was over $10,000 off retail price CLICK-HERE and your offer was an additional $7500 off our internet price (offers and pricing changed since then). I apologize that you feel that Justin was trying to berate you. Nobody at the dealership was trying to do so, Justin was merely trying to find out if your offer was based on budget or perceived value. He was doing so to see if we had different options to show you. He pulled various websites to justify our price not your offer. He also tried to help you as far as finding different vehicles. Matter of fact, Justin offered a 2012 with no miles for a price close to the 2011, but at that time, that was not up to your satisfaction. Michael did leave after hearing your offer and handed you over to a manager not because he was not interested in helping you, but because he did not want to get into an exhausting back-and-forth with you.

Apr 24, 2012 -

bgdaddysp responded

Not going to keep going back and forth alot, but your response is not really true and really is more of a continuation of the car selling game that some dealers do. The purpose of this website to me is for buyers to advise other buyers of their experiences.

April 05, 2012

Husband and I decided we needed a family car and I had been interested in the Altima for some time and decided to go to Nissan of Cookeville because of bad experiences at other dealerships we were nervous More

by massaro 46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 05, 2012 -

Nissan of Cookeville responded

Thank you so much for the review! We strive to have the best possible customer service as well as let all of our customers know they will be treated like family. We hope to see you in for your first oil change!

April 05, 2012

We went in on Thursday night to test drive a Versa Hatchback. It was raining and Steve came right out and talked with us. I took a test drive and fell in love with the car. He was very helpful in help More

by evasempermom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 05, 2012 -

Nissan of Cookeville responded

Thank you so much for your review! All of us here at Nissan of Cookeville would like to send you our thanks and welcome to our family! Hope to see you in for your first oil change!

April 03, 2012

Friendly, professial sales staff. Seem to be headed in the right direction. Sales is very important but service after the sale tells the whole story, we shall see how that goes. More

by noler5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 04, 2012 -

Nissan of Cookeville responded

Thank you so much for the review! We all really appreciate it! We do our best to be very professional in sales and service! Hope to see you when you come in for your first oil change!

April 03, 2012

Great customer service! Work with me to ensure that i made the purchase at what ever the cost was if it was getting the cost or payments where i wanted them to be. They did a wonderful job at explaining More

by Bbedwards21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 04, 2012 -

Nissan of Cookeville responded

Thank you so much! We strive for quality customer service! If ever you have any questions, please feel free to give us a call!!

April 02, 2012

I was looking for a good used truck and got a call from Ryen Osuch that a truck that fit my exact needs had gone on sale. I went to look at it and found that he had been more than truthful about the truck More

by DJ Gentry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryen Osuch
Apr 04, 2012 -

Nissan of Cookeville responded

Thank you so much for the Review! I am very sorry for what had happened.. but I am very thankful Ryen did a great job with your sale! Hope to see you for your first oil change!

April 02, 2012

When we went to pick up the new pathfinder, James took time to go over everything about the new vehicle. We didn't feel like he was rushing to get through it, or impatient which was a very nice touch. We More

by Rich/Karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Mullin
Apr 04, 2012 -

Nissan of Cookeville responded

Thank you so much Rich and Karen! We really appreciate the review! We do our best to make sure our customers are 100% satisfied, and get the family feel of our dealership! We hope to see you soon!

March 27, 2012

My wife and I went to this dealership looking to see what was available in new maximas,on a very chilly day,was approached by Frank Orgaro,who was very helpful,we explained what we were looking for,but said More

by danmarsr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 04, 2012 -

Nissan of Cookeville responded

Thank you for the review! I am very pleased to hear Frank responded in a timely manner, and helped you with your purchase! All of us here at Nissan of Cookeville thank you!

March 22, 2012

I went into the dealership looking to buy a used car for my soon to be 16 year old daughter's first vehicle. During our first visit to the dealership in February, we met Frank Ongaro and shared with him wh More

by au579
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Frank, Brady, Katie, and Vince
Apr 04, 2012 -

Nissan of Cookeville responded

I am very happy to hear everyone here at Nissan of Cookeville helped you have a great experience! We strive to have the best customer service as well as give our customers the family feel of our dealership! Hope to see you for your fist oil change!=-]