Nissan of Cookeville

Ive bought a lot of cars in my life and a couple here at Nissan and Matt is the most honest and friendly salesman ive ever dealt with! A++ dealership and staff. Highly recommended. Nissan and Matt is the most honest and friendly salesman ive ever dealt with! A++ dealership and staff. Highly recommended. More

Matt was extremely nice and very knowledgable. He tok his time with us and showed us several different options. He did not rush us or try to push anything time with us and showed us several different options. He did not rush us or try to push anything More

This is my 2nd vehicle purchase with Nissan of Cookeville and both times I was treated with respect and understanding my financial limits. Both Derrek St John and Scott Davenport we very professional and I w and both times I was treated with respect and understanding my financial limits. Both Derrek St John and Scott Davenport we very professional and I will be back to do business with in the future. More

Could not ask for better service or consideration during the buying/negotiating process. Salesman very knowledgeable about the product, and, despite very ugly weather went out of his way to work with us, d the buying/negotiating process. Salesman very knowledgeable about the product, and, despite very ugly weather went out of his way to work with us, de-ice several vehicles and give us his full attention. We did not have a good experience at the business desk where we were finalizing our contract. We asked to hurry things along, it was 8:00 p.m., cold, windy, and we still had other stops to make and were an hour from home. Stephanie wouldn't speed things along and insisted on trying over and over to resale us on service and warranty extras. After the 3rd refusal things got tense. She said she was new at the job and this criticism is meant to be constructive. I am sure she is instructed to try to sale those items "one more time" but she needs to learn how to read her clients and respond to their wishes also. Don't want her in trouble, just think she needs more skill at responding to the customer. More

Casey done a great job for us being the go between! You want her on your side if you are trying to make a deal! want her on your side if you are trying to make a deal! More

Adam was a very professional and courteous sales person. He made the car buying process painless. He was very knowledgeable on the products they offered and made sure to take the time to make sure he answer He made the car buying process painless. He was very knowledgeable on the products they offered and made sure to take the time to make sure he answered all of our questions and find a vehicle that suited our needs, wants, and budget. We will be doing business with Nissan of Cookeville and Adam again in the future. More

We had a great experience. Jeff Cummings made our car buying easy and had a vast knowledge of the car and its features. We were very happy with this car buying experience. Thanks to Jeff who was able to buying easy and had a vast knowledge of the car and its features. We were very happy with this car buying experience. Thanks to Jeff who was able to answer l our questions. More

Derrek St. John is great salesman would recommend everyone to go see him if looking for a new or used car . Was not pushy at all . He went above and beyond to help us out . everyone to go see him if looking for a new or used car . Was not pushy at all . He went above and beyond to help us out . More

Customer Service/Friendliness - I was greeted at the door by several folks, and the door was opened for me. Everyone I passed issued a welcome. Everyone was dressed professionally, and the dealership was c by several folks, and the door was opened for me. Everyone I passed issued a welcome. Everyone was dressed professionally, and the dealership was clean and well organized. Quality of Work - Chris did an excellent job with the numbers and assuring they were correct. Overall experience - the "experience" I received when purchasing a car at Cookeville Nissan was much more streamlined than other dealerships I have dealt with in the past. There was a process in place to assure the "experience" did not take hours. Chris took the time to explain the options on my car by going thru the books that came with the car. I've never had that happen before. When I arrived, Chris was busy working another deal. He promptly got another salesman to go with me on a test drive while he finished up his previous deal, which saved time and shortened the process. Price - I got what I wanted for my trade, along with the financing I wanted as well. I will definitely do business again with Cookeville Nissan! More

Jeff did a good, explaining everything and making the process, which I dread, very comfortable. He knew his information well, and was very candid, rather than trying to just sell a car. I would be co process, which I dread, very comfortable. He knew his information well, and was very candid, rather than trying to just sell a car. I would be comfortable recommending him to my friends when they are looking to purchase a vehicle. More