Nissan of Cookeville
Cookeville, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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A WELL EXPERIENCED AND RESPECTFUL SALESMAN Mr. Derrek was very helpful explaining all the features of our new Rouge. I would recommend him to anyone shopping for a new car. The Singletons Mr. Derrek was very helpful explaining all the features of our new Rouge. I would recommend him to anyone shopping for a new car. The Singletons More
Great experience! I recently purchased a used 2015 Nissan Versa. I walked in knowing which vehicle I was interested in because of their user friendly website. It was my I recently purchased a used 2015 Nissan Versa. I walked in knowing which vehicle I was interested in because of their user friendly website. It was my first time buying a new vehicle and my salesman, Andy Stafford, was extremely helpful! He was very informed and not overly aggressive like most dealers. I would strongly recommend him to everyone!! I had been to other dealers in town and they seemed more interested in their commission rather than my overall happiness. So when I got to Nissan it was like a breathe of fresh air to not feel any pressure. More
AWESOME Love my new car. I would highly recommend dealing with Matt (Robert Stafford) if you are in need of a vehicle. He made buying a new car easier. Love my new car. I would highly recommend dealing with Matt (Robert Stafford) if you are in need of a vehicle. He made buying a new car easier. More
Good Times Mr. Allen was very helpful and if any of my friends need a car I will send them to him. He was pleasure to work with. Mr. Allen was very helpful and if any of my friends need a car I will send them to him. He was pleasure to work with. More
nissan is great Andy Stafford was awesome I would not have bought the car if it was not for him. thank you all so much for everything you all did Andy Stafford was awesome I would not have bought the car if it was not for him. thank you all so much for everything you all did More
Business as usual- nothing new to see here For some reason it has become in vogue for car dealers to claim they are different from other car dealers. On paper this is an attractive concept. H For some reason it has become in vogue for car dealers to claim they are different from other car dealers. On paper this is an attractive concept. However, as much as Nissan of Cookeville would like you to believe they are different I can tell you first hand its business as usual. They play the same games the rest of them do. We were lied to multiple times by our salesman, high pressured by the sales manager, coerced into signing blank documents for a vehicle that wasn't even on the lot. Now when you call in to talk to anyone about anything they use some minimum wage receptionist to run interference. I have tried on many occasions to reach my salesman, the general manager, the title office and to find out who the actual owner is. All my attempts blocked. It is an extremely poor way to treat a new customer. To this date nobody from the dealership has contacted me about my concerns which the receptionist has well documented. If you are looking for a dealership with a nice clean showroom, friendly and helpful on the front side of the sale, then they might be for you. If you think believe how you're treated after they cash the check is really the truest test of a good dealership then you will be disappointed as am I. Not every customer is an easy slam dunk, and we certainly are not those people. Nor are we their worst. It does make one wonder how they treat their bad customers. More
Great help! Logan in the internet department was great to help to me when I recently was wondering the major differences between the 2015 Murano SL and Platinum. Logan in the internet department was great to help to me when I recently was wondering the major differences between the 2015 Murano SL and Platinum. More
Matt is awesome One of the nicest sales person I have ever dealt with. Thank you Matt Stafford I love the new rogue I bought. Would highly recommend this place One of the nicest sales person I have ever dealt with. Thank you Matt Stafford I love the new rogue I bought. Would highly recommend this place More
My new home to buy Nissans Can't say enough good things about my experience working with Seth Wells. He had been e-mailing with me for over a month never failing to respond or g Can't say enough good things about my experience working with Seth Wells. He had been e-mailing with me for over a month never failing to respond or give me time to think with no pressure or hassle, even getting me pictures of 2 recent Rogue arrivals just of the truck promptly as he said he would. He even set up our phones in our new Rogue. Seth and everyone at the dealership were always making sure if we needed anything or that someone was helping us. Seth you and the dealership have earned my business now and for the future. Thanks, Tim & Diann. More
MATT AND ANDY ARE #1!!!! I got a bad deal at another lot so I was buried in a car that broke down a week after purchase. I went to Matt and he worked his magic and got me into I got a bad deal at another lot so I was buried in a car that broke down a week after purchase. I went to Matt and he worked his magic and got me into a car I love and outta a loan on a car I couldn't drive. Thanks Matt and Andy! More