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Nissan of Cookeville

Cookeville, TN

4.9
5,435 Reviews
Welcome to Nissan of Cookeville, located at 501 Neal Street in Cookeville, TN. Serving Cookeville, Crossville, Lebanon, Livingston, Murfreesboro and Carthage, we're dedicated to exceeding our customer's expectations every day of the year. Nissan of Cookeville welcomes you to come and shop the area's largest selection of new Nissans and extensive pre-owned selection . We'll buy your vehicle even if you don't buy from us. Our sales staff will patiently work with you to select the best car, truck or SUV at the best price to fit your particular needs. You can easily schedule a service appointment on this website or feel free to call us and we'll be happy to take care of you. Our parts and service department is ready to help with any maintenance or service needs that you may have. We also have Nissan rental cars available in case you're only here for a short time. Nissan of Cookeville is proud to share our MyNissan Rewards Program : It's our way of rewarding our best customers...YOU! No Cost! Earn points for service work! Preloaded with sales and service points! One Point=One Dollar! Spend points for service or sales back here at our dealership! Personal website to track points and shop Rewards+Plus! Only 1 account per household necessary! Nissan of Cookeville in TN is your Cookeville Nissan dealership! Nissan Cookeville your car dealership in Cookeville, TN invites you to explore our dealership , our website or feel free to call us with any question...we're here to serve you. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online , request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather
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501 Neal Street

Cookeville, TN

38501

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Showing 5,435 reviews

April 16, 2016

Another great job Second car I've bought from Matt and could not be happier by far the two best car buying experiences I've ever had I also referred my mother to Matt a More

by Annette4532
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Stafford
Apr 17, 2016 -

Nissan of Cookeville responded

Thanks for your review Annette! We're glad to hear Matt has provided two great purchasing experiences for you. We appreciate your continued business and look forward to seeing you in the future.

April 16, 2016

Happy customer Bought a car from Matt. He's honest , and a very nice person . very happy and I'll definitely be back in the future.thanks More

by Rwjenkins4532
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Stafford
Apr 17, 2016 -

Nissan of Cookeville responded

Thank you for your 5-star review! It's great that you had a positive experience with Matt. We look forward to seeing you again.

April 16, 2016

Great service Matt, Micah, and Tamara were awesome to work with...They were friendly, knowledgeable, and courteous. It made buying a new car much more enjoyable th More

by Cytuttle42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Cummings, Micah Rowland, Matt Stafford, Tamara Palmer
Apr 17, 2016 -

Nissan of Cookeville responded

Thank you for your review! We appreciate hearing our team made your purchase an enjoyable experience. We look forward to seeing you again.

April 14, 2016

great experience Mike & Robert were a great help. They were very efficient. They helped get a car we are extremely happy with our new car. I am a happy camper :0) More

by wallan7335
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Matt Stafford
Apr 14, 2016 -

Nissan of Cookeville responded

Thank you for your review! It's great to hear that Mike and Robert were efficient and helpful during your purchase. Enjoy your new vehicle and we look forward to helping you again!

April 14, 2016

Service was incredible! The service and sales department are top notch! Love Nissan of Cookeville!! Matt Stafford was great!!! Took care of us like we were family and was ver More

by Mweedman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Stafford
Apr 15, 2016 -

Nissan of Cookeville responded

What a great review! We are very pleased to hear Matt provided you with an excellent experience. We appreciate your business and hope to see you again in the future.

April 13, 2016

Don't buy used cars from Nissan of Cookeville I bought a used vehicle from Nissan of Cookeville and within 2 days of driving off the lot the check engine light came on. I took the vehicle back to More

by matthensley27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kenny Medert, Cody Hillis
Apr 28, 2016 -

Nissan of Cookeville responded

Thank you for sharing your experience with us. You purchased a 2007 with over 140,000 miles well aware that it was sold AS-IS. Unfortunately sometimes pre-owned vehicles are not perfect. We did keep the vehicle for 2 weeks to repair it and offered you a rental vehicle free of charge. Unfortunately, we did not have a truck for you. We paid for all the repairs that were not covered under your extended service contract. We also pay and fix your oil leak. So, I understand you are seeking legal help and do not recommend our dealership? Is it because we gave you a free rental for 2 weeks, pay out of pocket for the items that were not covered under your service contracts and also fix the leak you had?

Apr 28, 2016 -

matthensley27 responded

OK, first of all Nissan DID NOT FIX THE OIL LEAK. It is still leaking. I was told that I would have to pay $500.00 to have the oil leak fixed. Also I told the sales rep that I needed a good dependable vehicle because I use it for work. And honestly the rental vehicle was of no use to me because I told Nissan that I would have to have either a truck or a vehicle with a hitch. The issue with the check engine was a pre-existing issue that should have been caught by a Nissan tech before the vehicle went on the lot. Still would not recommend the dealership and will never ever buy from Nissan of Cookeville. It has been nothing but a nightmare ever since I got the vehicle from Nissan.

April 13, 2016

Salesman Scott Davenport is phenomenal! I have had several aggravating experiences at dealerships but this was the best yet thanks to Scott Davenport with Nissan if Cookeville! He got us a f More

by Kyle682
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 13, 2016 -

Nissan of Cookeville responded

Thank you for your review! We're glad to hear you had a great experience with us and Scott. We look forward to assisting you in the future.

April 12, 2016

Wonderful experience! Our experience was nothing short of wonderful! Kristi Lewis did all could to get us in the car we wanted, within payments we could afford! She helped More

by Kassondra D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Asher, Kristi Lewis
Apr 13, 2016 -

Nissan of Cookeville responded

Kassondra thank you for your review. I'm glad to hear Kristi helped you through each step of your purchase. I appreciate hearing from you and please let me know if I can be of assistance in the future. Michael Rezi General Manager Nissan of Cookeville Tel. 931.528.7715 mrezi@nissanofcookeville.com

April 12, 2016

AJP2016 Stephanie, Kristi and Micah are all great could not have ask for a better group to work with. Enjoying the Pathfinder and THANKS so much!!!!!!!! More

by AJP2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince Triglia, Micah Rowland, Kristi Lewis, Stephanie Porter
Apr 12, 2016 -

Nissan of Cookeville responded

Thanks for your review! We're happy to hear Stephanie, Kristi, Micah and our team made sure you had a great experience with us. We hope you continue to enjoy your Pathfinder, and we look forward to seeing you in the future!

April 11, 2016

Kristi Lewis :) By far one of the best salespersons I have ever meet. Smooth process and you get what you want at the price you want:)! Your the best Kristi :) !!!!! More

by BradleyPack2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristi Lewis
Apr 11, 2016 -

Nissan of Cookeville responded

Bradley, thank you for your review! We're so glad to hear you had a smooth process during your purchase. We appreciate your feedback and look forward to helping you again.

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