Nissan of Cookeville

Great Buying Experience I really hate shopping for a new car because of all the gimmicks, sales pressure etc. I was pleasantly surprised to find that was not the case on my I really hate shopping for a new car because of all the gimmicks, sales pressure etc. I was pleasantly surprised to find that was not the case on my visit to Cookville Nissan. It was the quickest, and simplist buying experience ever. My salesman, Jeff Cummings, was extremely helpful in putting together a great deal on a Murano. No games at all. I called on an advertised special, made an appointment with Jeff and drove over from Knoxville. My wife and I were in and out in about an hour, including 2 test drives. There was no pressure, no surprises, just fried old fashion customer service. I really enjoyed the entire process from start to finish. More

Awesome experience Have bought a lot of vehicles at a lot of dealers. Never have been treated so excellent. Everything when very smooth. Was in and out in matter of litt Have bought a lot of vehicles at a lot of dealers. Never have been treated so excellent. Everything when very smooth. Was in and out in matter of little over a hour. More

A Dealer That Cares About Customers Tonight, Nissan of Cookeville did something that no other dealership in all of Tennessee could (or would) do: they got me out of an 8 year old car tha Tonight, Nissan of Cookeville did something that no other dealership in all of Tennessee could (or would) do: they got me out of an 8 year old car that I was paying $710/month on at a 27% interest rate and into a brand new Sentra Turbo Nismo Edition at a 13% interest rate! Thank you to both Jeff Harrison who work there as well as the owner (I wish I knew your name!) who personally went to bat for me in order to make this happen! #ThankYouNissan #ThankYouNissanOfCookeville More

Excellent customer service Matt Stafford at Nissan of Cookeville went above and beyond excellent customer service! We were pleasantly surprised by his willingness to help us wit Matt Stafford at Nissan of Cookeville went above and beyond excellent customer service! We were pleasantly surprised by his willingness to help us with financing and answering our many questions. We will be back again! More

Love my truck Matt was a great sales guy. He wasn't the right typical stereotype of a sales person that I was used to. Will definitely be back in the future. Matt was a great sales guy. He wasn't the right typical stereotype of a sales person that I was used to. Will definitely be back in the future. More

Friendly, Knowledgeable, does what it takes. Scott Davenport is extremely friendly, Knowledgeable, and does everything he can for his customers. My wife and I deal with him every time. Highly re Scott Davenport is extremely friendly, Knowledgeable, and does everything he can for his customers. My wife and I deal with him every time. Highly recommend Cookeville Nissan to anyone! Tha KS again Scott for all your help. More

Great aervice John milligan was very helpful with trying to find a car for me and he was very patient. Would definitely recommend him to all of my friends! John milligan was very helpful with trying to find a car for me and he was very patient. Would definitely recommend him to all of my friends! More

Poor customers experience I bought a van from you guys and then my alitma in 2011 both brand new. Cookeville Nissan was the only one I let service either of them. My 2 yr ni I bought a van from you guys and then my alitma in 2011 both brand new. Cookeville Nissan was the only one I let service either of them. My 2 yr niece and infant nephew was with me when I got my oil change and when we was coming out of bathroom her little finger got caught in hinge side of the door and the end of her finger was just hanging on. I had to take her to emergency room to get it sown back on and no one called and checked on her. But I still came back for oil changes My back window wouldn't roll up with button on back door but would roll down but the driver can roll it up. I had extended warranty and it just went out month or so but sorry can't help you it just cost you. Then on Monday, I called about my alitma. The person I talked wasn't any help and really didn't care. My car was locked up and I couldn't get into. I had both keys fobs with manual key in the but neither one would open the door. The manual key should work but don't. So now I'm locked out of my car with no way to get in it. The response was you need to get tow into us. Not I see why I can find out and call you back. Also all you care about is under warranty, sorry it's not. I bring my car in for oil change yesterday and thought maybe just maybe face to face with someone help me fix my manual key but wrong it just cost 114 to just see what's going on. I understand how warranty works but I also know a dealership can do whatever they need to do to help a customer out. I mean this place keeps sending me letters wanting me to trade my car in or sell me another car. But who wants to buy a car from someone who wont help you with what you already have. I have 2 sons one turning 16 in Aug and one turning 15 in Jan both going to need a car. But Nissan wouldn't be where I would even look at one for them. More

Excellent experience I found the sales experience with Derrek St. John to be superlative. He was very knowledgeable, kind, and did not pressure us at all. I would recommen I found the sales experience with Derrek St. John to be superlative. He was very knowledgeable, kind, and did not pressure us at all. I would recommend my friends to buy their next car with him hands down. More

Awesome salesperson John Milligan I have dealt with John Milligan twice. Once with my daughter and last week July 2nd with my girlfriend ( Renea Lancaster). Hes never a disappointment I have dealt with John Milligan twice. Once with my daughter and last week July 2nd with my girlfriend ( Renea Lancaster). Hes never a disappointment he got her exactly what she wanted and went the extra mile. I will always recommend him and Nissan of Cookeville. It doesn't stop there I've had nothing but good treatment from anyone there. The service department was easy to deal with whenever I had to go for my daughter. Keep up the good work guys and thanks again John Milligan your never a disappointment More