Nissan of Cookeville

New Maxima Drove up from Knoxville to look at a car I've been searching for online for months. The car was as advertised. Adam was very informative and knew alot Drove up from Knoxville to look at a car I've been searching for online for months. The car was as advertised. Adam was very informative and knew alot about the car. More

Quick, easy, and wonderful Clint was very friendly and very helpful with my car buying experience. I came in knowing what I wanted, and he found exactly what I wanted within min Clint was very friendly and very helpful with my car buying experience. I came in knowing what I wanted, and he found exactly what I wanted within minutes! Misty Dodson also kept in great contact with me and was very friendly and helpful with all the questions that I had. More

very nice experience My sales man was very friendly and informative. He knew all about the new car and explained very well. I recommend Scott. He is straight talker My sales man was very friendly and informative. He knew all about the new car and explained very well. I recommend Scott. He is straight talker More

Excellent! Derrek was very friendly from the start. This was my first experience buying a car, and he helped me find one for a great price! Overall, the customer Derrek was very friendly from the start. This was my first experience buying a car, and he helped me find one for a great price! Overall, the customer service, experience, and price were excellent! More

I recommend Paul. Paul Woody was a great salesman! Made sure we didn't need anything while we were there and was very patient and easy going person. Paul Woody was a great salesman! Made sure we didn't need anything while we were there and was very patient and easy going person. More

Great car buying experience Derrek ST.john is a great sales person and I am happy with the car I have got from him , Pete baymiller was great to! Derrek ST.john is a great sales person and I am happy with the car I have got from him , Pete baymiller was great to! More

horrible horrible horrible - do not buy a non Nissan vehicle I wish I could rate them lower but I am not able to. Apparently you should not purchase a GM vehicle from a different dealership. They seem to not w I wish I could rate them lower but I am not able to. Apparently you should not purchase a GM vehicle from a different dealership. They seem to not want to provide any help or service on any potential issues the vehicle may have. I traded in a PERFECTLY fine car to get something larger as I was pregnant and needing something larger. They were selling a Tahoe, fairly low miles for the year and the review was pretty good. When I purchased the vehicle, there was no detailing that was done (which trust me is the least of the problems). Vehicle was purchased as is which I understand the concept of whole heartedly however ETHICALLY, I don't think they should have sold me the vehicle. I have had nothing but mechanical problems since I purchased it and they don't want to help. After enough complaining because I was certain they sold me a Lemon, they did a "one time good will" fix on a particular part and since then that part messes up what use to be a few times a month has now become a few times in a few days. The problem that is having is a huge safety issue and power is reduced on the vehicle, stability turns off, traction turns off - the throttle body control and sensor. They claim they got the part from a GM parts place however they also say that because it was a "good will", they are not backing the part or the labor. No warranty on the part so no recourse if they put a defective part on - IF ONE AT ALL. I feel like they are just brushing me aside because this was not a Nissan vehicle I purchased. When I bought the truck, it was not detailed which to be honest I didn't really care about at first - until the vehicle kept having all the issues. They were "nice" and cleaned it up when I brought it in for the repair however my 8 year old could have done a better job. I guess I just really want to vent because we got screwed and are now 20 grand in the hole on a vehicle that is not safe to drive at all. They claim that they are all about their customers but I don't feel like we would only receive 5 star service if we bought a brand new Nissan. OH YA, as well, the truck broke down on the way to Nashville because apparently it had been leaking oil this whole time I was driving it. In one month, a vehicle SHOULD NOT go empty on oil especially if that is one of the services a vehicle gets before it leaves a lot. My husband looked under the truck only to find the filter wasn't even on properly. It had been place on there crooked so was leaking oil the whole time. Cant call Nissan to complain about that because they will just disregard it and state the vehicle was an AS IS VEHICLE. There is no possible way that with the frequency this truck is messing up and as quickly as it did after I purchased it, there is no possible way someone didn't know there was issues. I am sorry but I really find that hard to believe. They didn't even program the part they did put on. I had to pay a freaking GM dealer to do that for me and GM was nice enough to cut me some slack on the cost because of the crap service I received from Nissan. Nissan failed to mention to contact Honda for reimbursement of my GAP insurance I had so I lost out on several months of a refund that was legitimately due back to me. Maybe this is just a fluke but good lord! I work in a "customer service" type of industry and if it was me, I would take ownership and try to actually help the people that need help. We don't have tons of money so it was a huge leap to trade in the Honda for the SUV. I just feel like I was seen as an easy target and I guess I was. I hope there isn't others out there such as me. Snakey car lot dealers only trying to make a buck. More

Great Car Sales Experience We were in the market for a small SUV for our family needs. Our salesperson, Paul Woody, was super helpful and great to work with. He gave us plenty We were in the market for a small SUV for our family needs. Our salesperson, Paul Woody, was super helpful and great to work with. He gave us plenty of options that fit into our budget and was absolute AWESOME to work with. I would recommend Paul for anyone looking for a new or pre-owned vehicle. More

Helpful and friendly My experience was great and helpful. It went quickly and smoothly Employees were all friendly Great environment to be in Would recommend to a frie My experience was great and helpful. It went quickly and smoothly Employees were all friendly Great environment to be in Would recommend to a friend More

Titan XD Great customer service! Paul Woody was a excellent salesperson. I would recommend you come see Paul to anyone. I bought a Titan XD diesel and love th Great customer service! Paul Woody was a excellent salesperson. I would recommend you come see Paul to anyone. I bought a Titan XD diesel and love the truck. More