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Nissan of Cookeville

Cookeville, TN

4.9
5,511 Reviews
Welcome to Nissan of Cookeville, located at 501 Neal Street in Cookeville, TN. Serving Cookeville, Crossville, Lebanon, Livingston, Murfreesboro and Carthage, we're dedicated to exceeding our customer's expectations every day of the year. Nissan of Cookeville welcomes you to come and shop the area's largest selection of new Nissans and extensive pre-owned selection . We'll buy your vehicle even if you don't buy from us. Our sales staff will patiently work with you to select the best car, truck or SUV at the best price to fit your particular needs. You can easily schedule a service appointment on this website or feel free to call us and we'll be happy to take care of you. Our parts and service department is ready to help with any maintenance or service needs that you may have. We also have Nissan rental cars available in case you're only here for a short time. Nissan of Cookeville is proud to share our MyNissan Rewards Program : It's our way of rewarding our best customers...YOU! No Cost! Earn points for service work! Preloaded with sales and service points! One Point=One Dollar! Spend points for service or sales back here at our dealership! Personal website to track points and shop Rewards+Plus! Only 1 account per household necessary! Nissan of Cookeville in TN is your Cookeville Nissan dealership! Nissan Cookeville your car dealership in Cookeville, TN invites you to explore our dealership , our website or feel free to call us with any question...we're here to serve you. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online , request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather
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501 Neal Street

Cookeville, TN

38501

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Showing 5,511 reviews

August 18, 2024

Mikey was very easy to work with, he was up front and honest in helping us find the best deal for our budget! Worth the 2 hour drive! More

by Tracyjones37010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Holloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mikey Delk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Nissan of Cookeville responded

Tracyjones37010, your wonderful feedback and rating mean a lot to us. We are grateful for your business with our dealership. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. Have a wonderful day!

August 17, 2024

I have purchased mini Nissan vehicles but today I was so mad to learn.I would not receive my GAP money back.Because I paid my vehicle off early.Do not buy a vehicle from this dealership. More

by Taylor17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Breeanna Hodge
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Nissan of Cookeville responded

Ms. Way, As we stated on the additional review you left on another platform, Nissan of Cookeville submitted your paperwork for the cancellation your requested. We asked, as we do all cancelations, that a valid mailing address be placed on the top of the paperwork to ensure that a refund check would go to a valid mailing address, should there be one. Additionally, at the time of any cancelation request, the dealership does not know what the amount refunded is to be or when it will arrive to the customer. Nissan of Cookeville offers an expedite option for refunds, and you are correct in that it does have a $50 charge to do so. The company that provides GAP Insurance also has a $50 cancelation fee to cancel GAP insurance that they deduct from he refund before it is sent. We are not disputing that you paid your vehicle off 2 months early. However, as we tried to explain, after the pro-rated amount of time was factored into your refund amount + the cancelation fee, you did not have a refund due to you. As a dealership globally recognized in honesty, transparency, and customer service, we have no reason to keep our customers from their refunds, nor keep them from what is theirs. Should you wish to speak further on these matters, please give our management team a call at 931-528-7715.

August 17, 2024

Mikey was very very patient, thorough, and helpful! He has been great to work with! More

by Hannah P
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mikey Delk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Nissan of Cookeville responded

Hannah Peavyhouse, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Cookeville. We are grateful for your business with our dealership. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. Have a wonderful day!

August 17, 2024

Such a nice guy. Willing to help us out with some questions we had and was happy to help us get answers. Not pushy at all. Just wanted to know what we were looking fo More

by Whitney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Summerlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyler Samuels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Nissan of Cookeville responded

Whitney, thank you for your kind words and this wonderful review! We are grateful for your business with our dealership. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. Have a wonderful day!

August 15, 2024

Kyler Samuels was very helpful and patient with us even though there was a lot of problems on our end. He did everything he could to make it an easier process for us and messaged us frequently to let us kn More

by Karrington
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyler Samuels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2024 -

Nissan of Cookeville responded

Karrington, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Cookeville! We are grateful for your business. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. Have a wonderful day!

August 13, 2024

I was very happy with my encounter with Kyler Samuels. Kyler was attentive to our needs, listened to our concerns and didn’t have the typical attitude you experience at other dealerships with sales men pr More

by kailyncarney1007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyler Samuels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Nissan of Cookeville responded

Kailyncarney1007, thank you for your kind words and this wonderful review! We are grateful for your business. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. Have a wonderful day!

August 12, 2024

My husband and I had purchased a 2024 Nissan Pathfinder SL from Nissan of Cookeville and unfortunately it was totaled. We loved that pathfinder. Nissan of Cookeville, particularly, Mr. Walter Lee worked e More

by tmwillett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brady Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Davenport
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Boles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Nissan of Cookeville responded

Mrs. Willett, We are filled with gratitude for your kind words and continued business from such a distance. We were saddened to hear of your accident, but incredibly thankful to know you all were alright! If there is anything further that we can do for you throughout the ownership of your Pathfinder , please let us know. We wish you many happy miles ahead!

August 11, 2024

Kyler provided excellent customer service. He is knowledgeable, respectful, courteous and honest young man. A decent sales man. More

by paschalkt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyler Samuels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Nissan of Cookeville responded

Paschalkt, we really appreciate your positive review! We are thankful for your business. Please let us know if there is anything we can do for you throughout the ownership of your vehicle. Have a wonderful week ahead!

August 08, 2024

Kyler was amazing! He helped my husband and I pick out a new car without all the fluff included. We loved that he was straight forward and not pushy! He listened to wha More

by Heather Steele
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Boles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyler Samuels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2024 -

Nissan of Cookeville responded

Hello Heather Steele, thank you; we appreciate your feedback! We are thankful for your time and your business. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. We wish you many happy miles ahead!

August 07, 2024

Always a pleasure doing business at Nissan of Cookeville! I’ve worked with Andy on numerous deals now and never had an issue. More

by SlackJ
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brandon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Summerlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Meadows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2024 -

Nissan of Cookeville responded

Slackj, thank you for sharing your positive experience! We are thankful for your time and your continued business. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. We wish you many happy miles ahead!

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