Nissan of Cookeville
Cookeville, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Derrek was great to work with and made the buying process so easy. I really appreciate his knowledge on the vehicle we purchased. I would absolutely recommend him to my family and friends. process so easy. I really appreciate his knowledge on the vehicle we purchased. I would absolutely recommend him to my family and friends. More
Everyone at Cookeville Nissan was friendly and courteous to me and my husband. Shane McCabe, our salesperson went over the features of the car, paperwork and did a thorough job of explaining everything to u to me and my husband. Shane McCabe, our salesperson went over the features of the car, paperwork and did a thorough job of explaining everything to us. Jeff in finance was very friendly and got our paperwork done quickly. Our overall experience was great. Would recommend the dealership to our friends and family. More
Shane was a pleasure to deal with. He’s helped us naviagate a difficult situation in a very professional manner. Would highly recommend Shane to anyone looking to purchase a car. Al He’s helped us naviagate a difficult situation in a very professional manner. Would highly recommend Shane to anyone looking to purchase a car. Also, Tito from the service department has gone above and beyond in communication with us as a liaison between us and Nissan Consumer Affairs. He also provided us a complimentary rental car. We are very appreciative of all he has done. Now on to Nissan Consumer Affairs….they have been terrible!!!! We purchased an Altima that had a factory defect and on the drive home the sunroof exploded. We had to bubble up to Nissan corporate. They failed to escalate our issue, and have consistently failed to communicate with us in a timely manner and have missed multiple communication time frames. As of now, going on three weeks, we have no resolution on our issue and no car. Unacceptable! More
Got me in and out super fast. Went over everything they had done. Inspected my car from top to bottom and informed me of services that were due and the cost before they performed Went over everything they had done. Inspected my car from top to bottom and informed me of services that were due and the cost before they performed them. Went over my car dock and got my OK before they done the work. Very clean waiting room and restrooms. I give this service department a 5 star rating all the way More
I spoke to Shane McCade over the phone about a vehicle that I saw online, Shane was great with his details of the vehicle. We drove 5-1/2HRs, and got the same great service in person. I would highly recom that I saw online, Shane was great with his details of the vehicle. We drove 5-1/2HRs, and got the same great service in person. I would highly recommend Shane, and Cookeville Nissan. Thanks for the Great service. More
Excellent service. Keeps our 2018 Murano in tip top condition. I always ask for Omar. He is the best--knowledgeable and personable. My only criticism would be that Keeps our 2018 Murano in tip top condition. I always ask for Omar. He is the best--knowledgeable and personable. My only criticism would be that the car wash option/service would be over an hour wait because Sales take priority. It would be wonderful if Satisfied Customers would get this service, especially since my bill was 525.93. More
Showed up without an appointment, was told it could be as long as 2 to 3 hrs. Got a shuttle ride to a restaurant and had lunch, had just finished lunch and got a text saying my car was ready. Shutt as long as 2 to 3 hrs. Got a shuttle ride to a restaurant and had lunch, had just finished lunch and got a text saying my car was ready. Shuttle driver picked me up brought me back to dealership and got my car. It was only about 1 hr from the time I dropped off my car. More
Shane made purchasung a Jeep over the phone easy. Would definitely buy from them again! (We live 4hours away) Would definitely buy from them again! (We live 4hours away) More
Great service and answered all questions — very knowledgeable. Made the car buying experience very pleasant overall. knowledgeable. Made the car buying experience very pleasant overall. More