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Nissan of Clearwater
Clearwater, FL
2,824 Reviews
With our pressure-free environment, drivers from Florida, and beyond are encouraged to take advantage of our services that benefit them best. We know car-ownership can be a large undertaking, so we are here to offer advice and help with all things Nissan. Explore what our Clearwater dealership has to offer and contact us with any questions that you have. We look forward to hearing from you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:30 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,824 reviews
Verified Customer
August 19, 2023
From the very beginning of looking for a new vehicle the response was very important to me and Alaina was amazing and everything was in timely manner I was amazed at the service even when arriving at the d response was very important to me and Alaina was amazing and everything was in timely manner I was amazed at the service even when arriving at the dealer everyone was really nice I would love to buy again from Clearwater Nissan More
by bubbal2009
August 19, 2023
Logan Lokacis is very professional and friendly. The facility is very inviting and comfortable. I love the video explaining what was done and what is recommended. The facility is very inviting and comfortable. I love the video explaining what was done and what is recommended. More
by buhbye0519
Employees Worked With
Logan Lukas
August 19, 2023
The service department and sales staff are very efficient and friendly. They helped with my new purchase and I highly recommend them. and friendly. They helped with my new purchase and I highly recommend them. More
by ericteigen
August 18, 2023
Sam was incredibly knowledgeable and helpful with our purchase of our Nissan rouge. Thankful to him and the Clearwater team for all the help! purchase of our Nissan rouge. Thankful to him and the Clearwater team for all the help! More
by Michele
Employees Worked With
Sam Buffington, Jaime Pacheco
August 18, 2023
The service was excellent. The waiting room and service area were spotless. I’m glad I went to the dealership for my auto maintenance. Christopher Hradesky was extremely helpfu The waiting room and service area were spotless. I’m glad I went to the dealership for my auto maintenance. Christopher Hradesky was extremely helpful in the repair of my Rogue. More
by JohnC
Employees Worked With
Christopher Hradesky
August 16, 2023
We worked with Vincent Smith. He has lot patience and he respects customer a lot. Our family got impressed with his behavior and knowledge he has on the vehicles. He will be good He has lot patience and he respects customer a lot. Our family got impressed with his behavior and knowledge he has on the vehicles. He will be good asset for clearwater Nissan. More
by Rama
August 15, 2023
I called Friday morning, 7/21/23 to get the brakes fixed. I asked if I could get the job done that day. Answer was yes, come for a 1:30 appt. No problem getting it done. I arrive at 1:30 and when signing I asked if I could get the job done that day. Answer was yes, come for a 1:30 appt. No problem getting it done. I arrive at 1:30 and when signing in and doing a walk around the car he noticed new tires. Asked if I had an alignment. I said no. I was told I needed an alignment, and the cost would be 179.00. He had no way to tell if I needed an alignment. Not a good way to earn trust. (the 30 pt inspection - no mention of needing an alignment.... just upselling.) My car was not touched or moved until 2:40, then it was the 30-point inspection.... that took 55 minutes until 3:35... when I saw the car move and was told "it is in the parts dept.... at 3:45 and I needed new pads and rotors on the rear (What I expected and told him when I checked in.... Tried to tell me I needed other parts on the front end replace (not immediate need....) I said fix the brakes first.... then we will talk. service adviser "oh, and it will not be done today".... I said it had to or they provide a loaner until Monday AM - I needed to leave town early Sat. (why I asked if it could be done today when I called). 5 minutes later he comes back and says it will be done at 7PM. (like magic!!!) At 4:30 the car moved to the rack and work started. Job is done by 5:20. It took longer to do the 30-point inspection than to fix my brakes, the problem I came for. How would you rate a dealer that says you need an alignment without even checking and then spends an hour doing an inspection that's purpose it to UPSELL and instill fear, uncertainty and doom to sell more services.... and the brake job cost 30 % more than anywhere else? Your employees did find time to tell me you wanted to buy my car... Twice. Your head of the department that buys cars texted me he wanted to talk to me.... I said, sure... when my car is done... of course he never reached out again... must have gone home. So, it was obvious your dealership's purpose is to profit from those who trust you to service their cars by finding other things that “need repair” vs. meeting their needs. I have owned Nissan's for the past 25 years. All Maxima's. Plan to buy a new SUV within the next two years. My son is buying a truck this month. Loyal customer. I have never ever had an experience like this at a Nissan dealer. It was not just the service advisor who signed me in... it was obviously the organization’s policies that drove my experience. It was intentional. (their follow up to my poor review was they were sorry I got the "impression"..... my fault.) The guy had my tires off and put them back on after the 30 pt inspection... That is just stupid when Brakes are the issue, unless your goal is not serving the customer as quickly as possible but is to get as much money as you can while their vehicle is held hostage from the sucker who trusted their car to you. The service agent begged for a good review when he gave me my keys...saying it was his report card.... it isn't his fault at all.... I have managed departments within corporations... this was a well-oiled policy, not the mistake of one person. All the players played their parts. You may want to cover the window in the service area... my car was intentionally moved out of view for the brakes, but I found a way to see it. Funny how several racks were always open in front of the window in the lounge. More
by unhappy maxima
Employees Worked With
Chris Chapmen - 1 star service director., Christopher Knickerbocker
August 15, 2023
Smaller dealership which I liked. Able to provide personal attention to my needs and worked hard to earn my trust and business. Able to provide personal attention to my needs and worked hard to earn my trust and business. More
by mbrown226
