Nissan of Clearwater

Totally Awesome Experience!! Selim was extremely helpful and friendly and had the job done in half the expected time. A great experience! The best I've ever had compared to anywhe Selim was extremely helpful and friendly and had the job done in half the expected time. A great experience! The best I've ever had compared to anywhere else. Go Team!!! More

Prompt, professional services My time is very valuable to me,I made an appointment and I reminded by text of the appointment date and time in advance. I arrived on time and my prom My time is very valuable to me,I made an appointment and I reminded by text of the appointment date and time in advance. I arrived on time and my promptly serviced,the fees were more than fair and I was very happy with the courtesy extended to me by Selim Aktel. More

I had the most amazing experience. I contacted the dealership Friday morning discuss what I wanted they immediately contact me right back from the time I arrived and delivered the Maxi I contacted the dealership Friday morning discuss what I wanted they immediately contact me right back from the time I arrived and delivered the Maxima to me everything went smooth I couldn’t of asked For a better experience. mr Fuccillo stopped in and said hello and asked if there was anything he could do to assist that part I really did appreciate that. But everything was handled quickly . More

It was good but it could be better Everything was good but the waiting time was not preferable but other than that it was good. The person who attended me was very helpful. Everything was good but the waiting time was not preferable but other than that it was good. The person who attended me was very helpful. More

The service writer was exceptional. Mike has done an exceptional every time I go there. He gets done exactly what I asked to be done. There is no more to say. Mike has done an exceptional every time I go there. He gets done exactly what I asked to be done. There is no more to say. More

Exasperating, aggravating, and inexcusable. First, when it came time to schedule our new car into the Service Department for the simplest of things (our spare key which for some reason was an in First, when it came time to schedule our new car into the Service Department for the simplest of things (our spare key which for some reason was an insurmountable problem to provide when they released the new car to us in December) we were still fresh from one of the most nerve-racking sales experiences we’ve ever had when buying our new NISSAN from this dealership in December. During that 16-hour sales “marathon” where many promises & commitments were made time-wise and not kept, combined with the fact that we live in another town and it’s not convenient to drive back & forth to this dealership if they were unprepared and they were going to continue to waste our time, we swore to ourselves that from then on anytime we had to take the car in for any reason we would communicate directly with a FUCCILLO Manager and get assurance that the dealership was prepared for the appointment and our time would not be wasted. I had that call on Thursday, 1/17/2019, talked to a manager about scheduling the car in so we could get our spare key but I insisted that he confirm with the Service Department that it could be handled on this trip with no wasted time. He returned my call in a few minutes and confirmed that he spoke with his service dept. and they assured him that there would be no problem and they should have my wife in and out of there in 15-30 minutes so we set the appointment for 10:00 AM on Friday, the following day. My wife had the car there at her appointment time. After 30-40 minutes of sitting in the customer lounge a service guy came in, apologized and said they were “experiencing complications” with being able to provide a spare key. Further he had no idea when they would be able to provide the key (something was on back-order) so she would have to leave and come back at another time. I could understand this sort of reaction and inability to satisfy our needs had we just showed up by surprise. But in this case where we communicated with a Manager 24-hours in advance who assured us he was told by their service department there would be no problem as far as I’m concerned there’s no excuse. However as I mentioned above this experience did match several incidents that occurred during our sales experience where certain timelines were promised and never met. If this is some sort of Tolerance Test being conducted by FUCCILLO to assess people’s patience for wasting their time please understand that we are at the end of ours. More

Excellent Thanks Randy and Deanna. Y’all went well above to make me be in love with Nissan again. You made me feel appreciate that y’all wanted my business. Ag Thanks Randy and Deanna. Y’all went well above to make me be in love with Nissan again. You made me feel appreciate that y’all wanted my business. Again Randy thanks for seeing how I felt and took steps to correct my service I had losed under Auto Nation. More

Yeah it was HUGE...A HUGE MISTAKE!!! Most of the people that work there are incompetent. I was told the car I was interested in was sold then 2-3 days later it’s still on tfhe website. T Most of the people that work there are incompetent. I was told the car I was interested in was sold then 2-3 days later it’s still on tfhe website. Then I was told it’s being shipped to Jacksonville only to find out it again is still there. When I arrived to see the car it was nighttime and they used that to their advantage as they didn’t point out some front end damage that was not seen by me. It wasn’t till after I got home (I lived over 2 hours away) that I noticed the damage. After a few calls it was decided to bring the car back (another 4 hour round trip) and they would have it fixed. What I was told would be 3-4 hours ended up being an all day event. Granted it was raining but there was NO communication at all even after i specifically requested to keep me posted as to what was going on. The finance lady didn’t know what she was doing as I bought the extended warranty with no deductible but yet she printed one that would have charged me 50$. That got corrected and I got the right paper work. Personally, I wouldn’t shop here. I won’t by here again. I think the owner has a great concept but the people that he has running the place are very incompetent. Again it was HUGE a HUGE mistake. One that I won’t make again. More

Oil changes In and out my kind of place . The service has always been above avg. I can’t wait for the new store . The price is always fare . This is my 4 Th nisss In and out my kind of place . The service has always been above avg. I can’t wait for the new store . The price is always fare . This is my 4 Th nisssn from this dealer . More

Totally awesome Went above and beyond to help get me into the car that I wanted. Extremely knowledgeable and friendly. Excellent customer service, everyone we dealt w Went above and beyond to help get me into the car that I wanted. Extremely knowledgeable and friendly. Excellent customer service, everyone we dealt with was awesome!!!! More