Nissan of Chattanooga East

Excellent Customer Service I appreciate the time that Charles took with me to make sure I got the exact vehicle I was looking for. He is honest and was very patient with all the I appreciate the time that Charles took with me to make sure I got the exact vehicle I was looking for. He is honest and was very patient with all the questions I had. He goes above and beyond! Lonnie helped me with the financing part and was very helpful. He took the time to help me make the right decisions on the "extra" items that are offered when purchasing a vehicle. I would recommend anyone looking for a new car to go to Nissan of Chattanooga East! More

Perfect Very helpful, didn't treat me like a kid, made sure I left happy. Would recommend for everyone of every age. Very satisfied with everyone who helped m Very helpful, didn't treat me like a kid, made sure I left happy. Would recommend for everyone of every age. Very satisfied with everyone who helped me. More

salesperson Charles listens I appreciate the time Charles took to listen to me explain my car needs. His honesty, patience and expertise was just what I needed. And even after I appreciate the time Charles took to listen to me explain my car needs. His honesty, patience and expertise was just what I needed. And even after I purchased the car, he made sure he was available to help me set up them more hi- tech features of the car and learn the other not so known car specs ( It takes me a while to even get to reading the manual or quick start instructions ). I felt comfortable with my experience when buying the new 2015 Nissan Altima . I am not versed in cars , but I recognize great customer service and someone who genuinely enjoys their job, and that is what I saw in Charles. Thank you Nissan chattanooga east! P.s. Darrell in finance was great also. More

Worked my way into my dream car! Service was on top, with knowledgeable answers to all the questions I had; and they were able to work with me on financing with what I could realistic Service was on top, with knowledgeable answers to all the questions I had; and they were able to work with me on financing with what I could realistically do. And I was able to get the car I wanted before it was even put on the lot. Always nice to be in a friendly atmosphere when making a grown up decision! No regrets! More

long but worth it! I am so glad that I made the trip from Atlanta to Chattanooga to check out the car that I ran across online. I was not in the market for a new (used) I am so glad that I made the trip from Atlanta to Chattanooga to check out the car that I ran across online. I was not in the market for a new (used) car, but i tend to spontaneously make big decisions like this. I made the quick trip to TN and very quickly fell in love with the Ford Edge that they had on the lot. The sales & finance team were all so accommodating, friendly and a lot of fun to be around. I was at the dealership for quite a while (probably my own fault, I'm never satisfied) but it was very much worth it. Dustin, Darrell & Nick (and yes, you too Charles!) made my experience very pleasant. I'm not one for gimmicks, scams or sales pitches. I know what I want and what I want to pay. They gave me a great deal on my trade in and an amazing deal on my new purchase. I'm a 28 year old female who often gets mistaken for someone who doesn't know what they're doing. These guys all took me seriously, understood that I knew exactly what I was talking about and didn't take advantage of me. That is rare in the car/service industry! I really appreciated all of the efforts they made to make my time enjoyable there, and I would very much recommend that someone buy a car from this dealership! More

Great and friedly service for old '71 240z. Brian Taylor (Service Professional) and Greg Blevins (Senior Tech) did an outstanding job on the maintenance I needed on my old 240Z I'm restoring. Yo Brian Taylor (Service Professional) and Greg Blevins (Senior Tech) did an outstanding job on the maintenance I needed on my old 240Z I'm restoring. You couldn't ask for better service or cooperation if it had been a 370Z. I'm not saying they will restore your old Z but they can perform maintenance like clutch, brakes, suspension, cam/timing chain and etc. with the best. If you have an old L6 Z and need more information give me a call. Marion Robinson - 423-236-4742. Enjoy the ride. More

Many thanks to Eric and Brian I had a mechanical malfunction with my 2012 Nissan 370z. Those guys at Nissan of Chattanooga east went way above the call of duty to get my car repai I had a mechanical malfunction with my 2012 Nissan 370z. Those guys at Nissan of Chattanooga east went way above the call of duty to get my car repaired.I've probably had 20 different cars in my life so far and no dealership has ever help me like those guys. And yes. You've guess it. My next car will also be a Nissan!!! Thank so much Nissan Chattanooga east!!! More

Great Service .. with a helpful attitude I received great service and customer care during my most recent visit. Their willingness to assist and problem solve is a major plus for me. I have I received great service and customer care during my most recent visit. Their willingness to assist and problem solve is a major plus for me. I have maintained my 2002 Murano consistently over the years at this location. The new service Manager demonstrates genuine concern, expertise and a willingness to bring satisfaction to the customers. I really appreciate the professional and knowledgeable handling of business while also speaking to people in a considerate manner.It's good being able to expect honesty and the delivery of quality service. KUDOS to this crew! More

Was Shafted Me and my husband looked at a used Honda civic on 06/01/2015. We were told that it we could not yet test drive it because it had just been traded in Me and my husband looked at a used Honda civic on 06/01/2015. We were told that it we could not yet test drive it because it had just been traded in and had to be serviced and cleaned. The salesman told us we could test drive it 1st. My husband asked him if someone else could get it before us and he said "that is not the way we do things around here" The next day the car was not ready. The next day on 6/3/2015 the salesman called me at 9.33 am. He asked if we were ready to come in and I said is it ready and he did not know, but said he would text. He texted me at 9.41 and said it was ready and that someone was looking at it. I called him while we were leaving to go to them and the salesman said it was 1st come 1st serve. That is not what we were told on Monday. Then we went there and a Mother and daughter were in there making the deal, with a different salesman. If we were told the correct info to begin with we would have know to be there. But we were not told that it was ready until it was brought out and someone bought it while we stood out front looking at the car. This was totally wrong. Were are the days of treating people right? We should have been allowed to test drive it and take it to our mechanic as promised First. Then if we didn't buy it or put down cash to hold it, they could have showed it to the other people. The salesman was new and I give him the benefit of the doubt, But, the company or manager and even the salesman have not contacted us since! This was totally wrong!! More

Great experience Buying a car can be stressful, especially when you are a tightly budgeted family. Mike and the other salesmen at Chattanooga East gave us the time we Buying a car can be stressful, especially when you are a tightly budgeted family. Mike and the other salesmen at Chattanooga East gave us the time we needed to think our options through. They also really worked to meet our financial goals while putting us a great car. Thanks to Mike and Darrell for a job well done! More