Nissan of Canton
Canton, MI
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Front End Work Love my service from Tricia and Kevin they are the Best Ever I feel like we are family and just met them yesterday. They are both friendly and helpful Love my service from Tricia and Kevin they are the Best Ever I feel like we are family and just met them yesterday. They are both friendly and helpful. I so glad it was them who service me. More
Car service: oil change I had an appointment at 7:30 AM for oil change. Since I took appoint I don’t have to register at the desk. I requested full synthetic oil change. It i I had an appointment at 7:30 AM for oil change. Since I took appoint I don’t have to register at the desk. I requested full synthetic oil change. It is expensive but the lady at the desk applied coupon. It cost me less than regular oil change. The staff are very cooperative and answered my technical questions regarding my. The car battery. More
Excellent The staff was personable and professional. The cost was reasonable and the wait time was short. My car was washed and dried just how I like it. The staff was personable and professional. The cost was reasonable and the wait time was short. My car was washed and dried just how I like it. More
Poor customer service Was told car would be ready to pick up that day but no one called after telling me they would. I called them and the phone rang and rang and no one a Was told car would be ready to pick up that day but no one called after telling me they would. I called them and the phone rang and rang and no one answered. I hung up and called back three more times with the same result. Someone finally answered on the fourth call and told me they would check and call me right back. It was approaching their closing time and I had a long drive there so I asked that they get back to me ASAP. No one called. Called them several more times before getting a person and they finally said the car was ready. I ventured out to the dealership and just made it before closing. The car was ready but the bill was not. I had to wait over twenty minutes for them to find my paperwork and then prepare the bill. Very poor customer service! More
No pressure!!!!!!! I felt relax purchasing my 2019 Nissan ti No salesman pressure!!! Robert shrum and Phil Nelson were excellent salesmen . I felt relaxed and no stress during the whole process of purchasing my No salesman pressure!!! Robert shrum and Phil Nelson were excellent salesmen . I felt relaxed and no stress during the whole process of purchasing my Titan truck. More
Nightmare extended warranty After almost 3 weeks after originally contacting the dealership for car trouble, 2 weeks after dropping it off, 2 car rentals, $100 out of pocket, mul After almost 3 weeks after originally contacting the dealership for car trouble, 2 weeks after dropping it off, 2 car rentals, $100 out of pocket, multiple delays, numerous calls and visits, and over an hour of waiting to pick it up Nissan finally fixed my transmission under the extended warranty. It was like pulling teeth the entire time. I will never buy another Nissan and would not recommended the extended warranty. I will never go to this dealership again and would not recommend it to anyone. BEWARE! More
Great job They guys in service were very nice. Great customer service!!! They gave me a comparison of my car to the new model; It is so hard to find customer s They guys in service were very nice. Great customer service!!! They gave me a comparison of my car to the new model; It is so hard to find customer service or even talk to be; i am happy with this dealership More
Worst Nissan Dealership Nissan dealers got closed (All Pro, MI) from where I leased my car 2 year back and at the end of lease it was very tough to return leased car back to Nissan dealers got closed (All Pro, MI) from where I leased my car 2 year back and at the end of lease it was very tough to return leased car back to Nissan other dealers. I went 5 times to to Nissan Canton, MI dealership and always they made silly excuses and spoke rude. MY friend went to them for service which supposed to be free but they charged money for that because car was not leased from there, while Nissan policy is free service from any dealer. Nissan Canton, MI is the worst Nissan dealership and horrible experience with their staff. I am so pissed off that I bought new GM car instead of Nissan just because of that reason. NISSAN CANTON IS JUNK AND FULL OF xxxx. More
Stealership not a dealership These people are lairs. I asked them to do 0 apr finance but when I looked at the invoice it was 4.3 apr. They claimed that the quote I got is not tru These people are lairs. I asked them to do 0 apr finance but when I looked at the invoice it was 4.3 apr. They claimed that the quote I got is not true because it was 3000 less what they offered me. Guess what, it was not. I drove three hours and I bought the same exact car and I saved $3000. Shame on you Nissan of Canton! More
Oil change brand new car I came in for oil change and the service guy named Walter started telling me about the awesome juke promo. Man he's not a sales guy but he sold me. Gr I came in for oil change and the service guy named Walter started telling me about the awesome juke promo. Man he's not a sales guy but he sold me. Great guy. Thanks walter More