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Nissan of Bowie

Bowie, MD

3.1
642 Reviews

2200 Crain Highway

Bowie, MD

20716

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Showing 642 reviews

February 15, 2019

Good Service, Reasonable Prices Had my 2008 Nissan serviced at this location recently for my 100,000 mile service and a few other things and I was very pleased. The staff member, Is More

by SHERRI.NICOLEBOYKINS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ishmael Clinton
Feb 21, 2019 -

Nissan of Bowie responded

Ms. Boykins, we are very happy that Ishmael and our service team provided you with a positive experience! We really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help! ~Dawn Criste, Owner Loyalty Manager

February 15, 2019

Great experience It was a great experience I had a problem with my door handle and my push to start button and they fixed it right there and then. I thought the push b More

by UNIONST42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather moore
Feb 21, 2019 -

Nissan of Bowie responded

UNIONST42, thanks for your praise and kind comments. We're happy you found Heather Moore to be so supportive during your service experience. Your satisfaction is our top priority. We hope to see you soon! ~Dawn Criste, Owner Loayalty Manager

February 15, 2019

I recognize that technician did not add wiper fluid, Yrchbician did not add windshield wiper fluid during my oil change. I recognize it because my empty light was on I question the quality of service More

by Dollydoo11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Great customer service from Ashley.
Feb 15, 2019 -

Nissan of Bowie responded

Dollydoo11, I am so very sorry this happen to you. I need to get more details from you, will you please call me at your earliest convenience 301/867-6124. ~Dawn Criste, Owner Loyalty Manager.

February 15, 2019

Excellent. Well Taken Care Of The whole experience was great. Jack was very polite and took care of all my needs. He even gave me recommendations to keep my car running smoothly. More

by Keith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Price
Feb 21, 2019 -

Nissan of Bowie responded

Keith, we're happy you found Jack Price to be so supportive during your experience here at Nissan of Bowie. We are always more than happy to assist you if anything comes up. Take care! ~Dawn Criste, Owner Loyalty Manager

February 15, 2019

Very Professional and Curtious Service Team The Service Advisor Rome was very Professional and knowledgeable and kept me updated on the status of my Vehicle. Delivered my Vehicle as promised. I More

by JONATHAN1960
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rome
Feb 21, 2019 -

Nissan of Bowie responded

JONATHAN1960, we're happy to hear you had such a positive experience with our team! Your satisfaction is our top priority. Thanks again for the recommendation. Have an amazing day! ~Dawn Criste, Owner Loyalty Manager

February 15, 2019

Excellent customer service My technician Jack ( I apologize for not knowing his last name) from the time that I drove into the service station was prompt and courteous to greeti More

by Blessdiva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack ( service technician)
Feb 21, 2019 -

Nissan of Bowie responded

Blessdiva, your wonderful feedback and rating mean a lot to us. I will be sure to share your kind words with Service Advisor, Jack Price. We can't wait to serve you again. Have a great day! ~Dawn Criste, Owner Loyalty Manager

February 15, 2019

Always impeccable service I have been a customer for over five years, and the service team as a whole is an outstanding organization. Every member is courteous, knowledgeable, More

by C.WAGNER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rome Williams, Michael Morelli, Dustin Hesgard, Javier Granados, Jamycheal May, Demetrius Brooks, Jamal Hayden, James McMillan, Kalil Toure, Andrew Williams
Feb 18, 2019 -

Nissan of Bowie responded

C.WAGNER, I struggle to find the words to properly convey our appreciation for this fantastic review. Your 100% satisfaction is very important to everyone here at Nissan of Bowie. Thank you for your trust in us. It is our honor to assist you in maintaining the safety and reliability of your vehicle. We'll see you soon! ~Dawn Criste, Owner Loyalty Manager

February 15, 2019

Excellent job! This by far was the best experience I have had at any Nissan dealership. Rome kept me informed and updated as my car was being fixed. He also ensured More

by Shay3208
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rome
Feb 15, 2019 -

Nissan of Bowie responded

Awesome, Shay3208! We appreciate this great review! I will be sure to congratulate Rome for his service to you. Thank you for trusting Rome and our team of factory trained technicians with the safety and reliability of your Nissan. We'll see you soon! ~Dawn Criste, Nissan of Bowie

February 15, 2019

It was ok, seems no service advisor was available. Customers needs to be acknowledge upon arriving in lane. Also advisor should let customers know if there's any promotional offers. I had to inquire More

by VXKENNEDY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of his name. Service advisor team
Feb 15, 2019 -

Nissan of Bowie responded

Good morning, VXKENNEDY! Please call me at 301/867-6124. I would like to hear more about your experience. We strive for excellence, however, occasionally we miss the mark. You speak...we listen...we learn. I look forward to speaking with you. ~Dawn Criste, Owner Loyalty Manager

February 15, 2019

Very GOOD I purchased a car in 2017 since then life have been great so keep up the good work by making people life better.Thanks nissan may God bless you all🙏 More

by CRAIGPRATT1974
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Murphy, Brenda Hiligh, Demetrius Brooks
Feb 15, 2019 -

Nissan of Bowie responded

Mr. Pratt, thank you for your feedback! Your 100% satisfaction is important to us at Nissan of Bowie. We're a phone call away if we can be of assistance to you. We appreciate your business. ~Dawn Criste, Owner Loyalty Manager

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