Nissan of Bowie

Horrible Experience Customer Service wasn't good. Richard B. is disrespectful and doesn't know how to communicate to customers especially ones that are trying to purchase Customer Service wasn't good. Richard B. is disrespectful and doesn't know how to communicate to customers especially ones that are trying to purchase a car. Sales consultant would say one thing and Sales Manager would say another very back and forth and confusing. Wouldn't recommend this dealership to anyone. More

Great customer service This is my 3 Rogue that I purchased from Sulma Vasquez she is very professional and very knowledgeable about the vehicle and very good customer serv This is my 3 Rogue that I purchased from Sulma Vasquez she is very professional and very knowledgeable about the vehicle and very good customer service. Thanks Sulma. More

Great Experience ! We were looking for a quality used car and came to right place! They had many low mileage vehicles that looked new. Our salesman , Chris Franklin, w We were looking for a quality used car and came to right place! They had many low mileage vehicles that looked new. Our salesman , Chris Franklin, was so helpful in showing me several models in my price range and I found something that was perfect. We went to the dealership several times and were always greeted immediately and asked if anyone was helping us. We also were impressed with Rex in Finance. Buying a car is usually stressful but the level of customer service and professionalism made this purchase quite simple. Would definitely recommend this dealership to friends and family. More

Insulted and Scammed by Velinda Price of Nissan of Bowie On Tuesday September 2nd 2014 at around 10:00am I spoke with Britney and scheduled to go into the dealership (for Velinda) to view and discuss about On Tuesday September 2nd 2014 at around 10:00am I spoke with Britney and scheduled to go into the dealership (for Velinda) to view and discuss about the Nissan Versa Note SV. As scheduled, I arrived at the dealership at around 3:45 and the first thing was that the vehicle was not available or pulled prior to my arrival. I asked Velinda why the vehicle was not pulled and she informed me that I should go out on the lot and pick a car. I was disappointed with the first appearance and interaction with Velinda even though we have discussed my requirement and price range on the phone prior to me going to the dealership. I went to the lot and picked a Versa Note SV and went back to the building. To my surprise, they pulled up with a White Nissan Sentra (which is not what I asked for). At that time, I refused to test drive the higher vehicle and asked why they bought out the Sentra instead of the Versa. The Sentra was priced $3000 0ver my price range. I went home and saw an email from Velinda and to my surprise after wasting all my time and their several attempts to SCAM me, she was now trying to disrespect and insult me (see Velinda’s email below). I was not rude to anyone at this dealership but at the same time, will not open up myself to a SCAM. It is bad business to discuss and have an understanding with a customer on the phone and then do something else when the customer arrives at the dealership. I am very disappointed and will not forget this horrible experience any time soon. On Tuesday, September 2, 2014 6:48 PM, Nissan of Bowie wrote: Jacqueline, it's Velinda Price. Thank you for stopping by Nissan of Bowie. We sincerely appreciate it. As per our conversation, I am emailing to you the attached quote which is on the lesser expensive of the two vehicles that you selected, the 2014 Nissan Sentra. It would require a lesser trim level to get to the $16,000 that you require. Jacqueline, as a side note, please be mindful that everyday in this business we have to make decisions on how to best serve our customers. Even when they disrespect us and talk down to us we try to be as gracious as possible. Not because we are desperate for business but because that is who we are as an organization. Should you desire to do business with us, we are here to serve you. As of close of business the above quote will become void because Nissan will no longer offer the Holiday Cash. Thank you once again for the opportunity More

BEST CAR SALESMEN EVER. .. On March 27 2014 I purchased a 2011 Nissan altima. I told him what I was looking for when I got there the car was ready to take a test drive.It's funn On March 27 2014 I purchased a 2011 Nissan altima. I told him what I was looking for when I got there the car was ready to take a test drive.It's funny how small the world is knew Marc from years ago.He has the best customer service ever made me feel at home. I was in there for about an hour 30 minutes. Which I was very impressed with. Marc keep doing you and you will be on top very soon. If you need a car look up Marc SANDS.He will take care of you. More

I have visited Nissan of Bowie a couple times to test drive a few models. Kalil has been always super helpful, I didn't want to rush to get a vehicle (I made that mistake last time). Every time we did drive a few models. Kalil has been always super helpful, I didn't want to rush to get a vehicle (I made that mistake last time). Every time we did this Kalil was very patience and really nice about it. I finally decided on a New Sentra SR. This car is Hot, I receive a lot of compliments about it. I wanted to write about my experience there because everyone did a beautiful job and I felt like an appreciated customer. I will definitely recommend Kalil and Richard Bledsoe to all my peps. Thank you guys, LBrown More

Purchasing a car is among my least favorite activities. Before visiting the dealership we searched on the internet for pre-owned cars and found a couple of interest at this dealership. Michael Knaus had th Before visiting the dealership we searched on the internet for pre-owned cars and found a couple of interest at this dealership. Michael Knaus had the cars that we discussed on the phone ready when we arrived so we were able to immediately test drive and make our decision without pressure. He answered our questions and was very friendly and professional. All of the personnel that we met were friendly and helpful, and moved the purchasing process along well. We came away with a car that will easily fill our needs; I recommend Nissan of Bowie. More

Recently my wife was in the process of changing out her summer tires for a winter pair due to some impending bad weather. In the process a lug nut was seized and stripped. She was able to make an emergency summer tires for a winter pair due to some impending bad weather. In the process a lug nut was seized and stripped. She was able to make an emergency stop at Nissan of Bowie to get this fixed the very next day. Not only were they able see her on such short notice to remove the lug nut and put the winter tire on her vehicle but they did this at no charge. Thank you Nissan of Bowie for taking care of this little issue with very short notice and easing my stress while deployed. More