Nissan of Bowie

Great experience My service technician made sure I was taken care of. He was very polite and courteous. Excellent service will definitely recommend this location to a My service technician made sure I was taken care of. He was very polite and courteous. Excellent service will definitely recommend this location to a friend. More

Diagnostics test The price for a simple Diagnostic test was too much and the length of time it took the customer service rep to let me know it has been completed took The price for a simple Diagnostic test was too much and the length of time it took the customer service rep to let me know it has been completed took too long More

Oil change Polite, courteous, offered a ride back home and to come pick it up. Free car wash! Upfront with expected cost. Phone call when my car was done. Finish Polite, courteous, offered a ride back home and to come pick it up. Free car wash! Upfront with expected cost. Phone call when my car was done. Finished before promised time! More

Excellent. Work was done on time Work was completed on time and Customer Assistance was outstanding. I had to be someplace at a certain time explained to the service guy and he made Work was completed on time and Customer Assistance was outstanding. I had to be someplace at a certain time explained to the service guy and he made it happen. I was so thankful and grateful for that kind of service rendered. More

Wonderful! I always enjoy taking my Rogue in for service at Nissan of Bowie because I know I will be well taken care of and have a very short wait time! Plus the I always enjoy taking my Rogue in for service at Nissan of Bowie because I know I will be well taken care of and have a very short wait time! Plus they have coffee, snacks, TVs and free WiFi that makes waiting all the more worth it! More

Awesome service I called in the morning and Alejandro was able to assist me. He told me to come in that same day I was very pleased with his excellent customer servi I called in the morning and Alejandro was able to assist me. He told me to come in that same day I was very pleased with his excellent customer service More

Very helpful and beneficial for excellent service Everytime I come to the center it's a good vibe and I've bought 2 cars due to the excellent service and Quality of the deals Everytime I come to the center it's a good vibe and I've bought 2 cars due to the excellent service and Quality of the deals More

Rome is the best! I come here for mileage maintenance by Rome, he is awesome! His customer service skills are amazing and he gets your car in and out! I come here for mileage maintenance by Rome, he is awesome! His customer service skills are amazing and he gets your car in and out! More

If at first you don't succeed First, this rating request was texting to me without my consent and my phone number is on the do not call registry. Second, I brought my Maxima in First, this rating request was texting to me without my consent and my phone number is on the do not call registry. Second, I brought my Maxima in to repair the rear moon roof screen - which would not close. They had to replace the entire headliner - which took two weeks. When it was done, the driver A-pillar trim cover was loose and would not remain in place, the car had greasy prints all over the interior upholstery (doors & seats & headliner), and there was spray glue on the rear view mirror. It took them three attempts to repair the issues. And, I'm still finding greasy fingerprint marks in the interior of the vehicle. A larger issue was that I had not applied registration sticker to my license plate when I dropped the car off at the dealer. When I picked it up the first time, the registration sticker and paper work were missing from the car. The dealer had to reissue my registration & sticker for the vehicle. When I first brought this to the service manager's attention, he stone walled my attempts to involve management. To some extend, I understand attempting to isolate management from minor issues, but, this was potentially theft of property which put me at risk were I to operate the vehicle without proof of registration. The service manager told me that the general manager had already left and lived over an hour away. When I began calling the police to report the theft, suddenly the general manager appeared. So, either the service guy lied or the general manager drives faster than a cartoon vehicle. I did not appreciate the deception. I do not plan on using this dealership's services again, except for the oil change service which is included for the life of the vehicle. More

Great Staff, Great Prices Went for promotional free oil change in exchange for being shown vehicles. James and Erik were knowledgeable and seemed sincere about trying to sell t Went for promotional free oil change in exchange for being shown vehicles. James and Erik were knowledgeable and seemed sincere about trying to sell the vehicles at great prices. Would recommend to friends and family. More